The first time I stayed there I was after a bad experience at a hotel of the same name in Hong Kong.
Luckily the two hotels are not related and are worlds apart in service and quality.
Since that first stay I've been back five more times.
The staff are excellent and the rooms spacious, modern and clean. iPod docking stations, big flat panel TVs
(with all the usual international channels) and tasteful decor.
Some rooms even have Bvlgari shower gels, etc which is a nice touch. Plus, for caffeine fiends, a Nespresso machine.
It's quite central and there is a great selection of local cuisine, indian restaraunts and of course... Casinos.
Unique Quality: Japanese restaruant is good. I wouldn't recommend the restaruant in the casino however, unless tasteless dumpling noodle soup is your thing.
Friendly staff. English level is ok if you're patient (most guests are Chinese)
English papers are available but you have to request them (ie china daily or similar)
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Address: No.230 Rua De Luis Gonzaga Gomes, Macau, Macau Region, China