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Copthorne Orchid Hotel Penang, Penang
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Copthorne Orchid Hotel Penang

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Reviews: 6Photos: 8
Tanjung Bungah
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Copthorne Orchid Hotel Penang: private beach    Check Rates
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  • whytey
  • By whytey on June 25, 2005
  • private beach - Penang
    private beach
    by whytey
    Beautiful seaview from our balcony. The rooms a clean and ok for the price we paid $119RM.

    Copthorne orchid has their own private beach away from public eyes and access to this beach is only thru the hotel. Its situated at tanjung bungah instead of the more famous feringhi beach.

  • Theme: Hotel
  • Price: US$20-40    » Currency Converter
  • Comparison: least expensive
  • Phone: 60-4-8903-333
  • Not Helpful 1 2 3 4 5 Very Helpful
    Copthorne Orchid Hotel Penang: good hotel    Check Rates
  • Satisfaction:
  • Trevor1328
  • By Trevor1328 on September 20, 2007
  • a great place, just a free bus ride to all places supplied by the hotel.

    great view, good food good service, and a elevator down to the private beach how cool. good size pool and gym, sauna. great views.

  • Theme: Hotel
  • Comparison: less expensive than average
  • Phone: 60-4-8903-333
  • Not Helpful 1 2 3 4 5 Very Helpful
    Copthorne Orchid Hotel Penang: very decent and pleasant    Check Rates
  • Satisfaction:
  • By jbie on January 7, 2008
  • we booked over NY through rates2go (aussie company; great customer service, up-to-the minute accurate - we booked the night before when no one else had vacancies!) for 180-214myr a night (rack rate of 300myr) and were very pleased with it, especially for the price!
    we had a pleasant stay.

    the location is awesome considering that:
    - 3 buses run frequently (10mins wait) from right outside (a back and forth route between: batu ferringhi - tanjong bungah - island plaza - gurney plaza - komtar/georgetown) (101, 104, 105).
    we used these buses all day everyday for everything, only needed a cab to the airport, and never even used the shuttlebus. the last batu ferringhi bus leaves the night market at 10pm back to copthorne, so it was perfect for the end of day.
    these buses go right into town, and pass great shops and food places in the suburbs and in town itself. the route is straightforward back and forth, very easy to hop on and off. 1-1.50myr per ride. buses vary from old rickety non-aircon ones (they feel fine, the wind makes it pleasant enough) to new modern aircon ones. the drivers will stop anywhere to pick you up if it comes to that.
    the convenience of these just makes your holiday happen.
    if you're not up to it, taxis are always waiting at the end of the driveway, plus the concierge has a private car company on-call, plus there's the hotel shuttle.

    - across the road is a large hawker centre with great and cheap food and drinks. in the morning only a few of them are open, but enough to get decent breakfasts (nasi kandar). also are local shops including a 24hr 7-eleven, nicer restaurants, many more hawker food shops (inc a fantastic mobile char kuay teow stall), internet cafes.

    - across and further down the road is a tailor, mr tay - an excellent tailor who teaches tailoring in big schools in town. we got suits and dresses made; he's pricey at almost twice the price of others, but still cheap by western standards, and excellent fit and quality, plus he's a real character and v friendly and fun.

    we loved:
    - superb aircon (love the blast when you walk in)
    - nice pleasant rooms, cable tv, good beds, clean and luxurious-feeling (at a 3 star standard).
    - the price!

    we liked:
    - friendly and polite staff (may sometimes be a bit blur around the edges, but they try)
    - ok internet lounge downstairs at only 10myr an hour (2-3x the price of elsewhere, but still cheap by western standards and can't be beat for convenience) but closes at 9-10pm. has free reading material!
    - well furnished room (couch, desk and chair, good wardrobe and drawers)
    - the private beach. nice little beachside area on the way down, ok looking private beach, but not nice enough to tempt us to spend time there (nice but nothing compared to aussie beaches)
    - nice pool area, good lounging with plenty of lounges and a sheltered beach-view area
    - good foyer sitting areas

    we were so-so on:
    - bathrooms a bit outdated (taps abit tricky to figure out, tub enamel chipped)
    - carpet torn in places (but clean, so is ok)
    - fab sea views from window but had a giant condo tower smack in the middle of it (but had fab sea/beach views on either side of the tower, still v pretty); no views from bed
    - awesome beauty spa (danai) but is easily 3 times the price of similar beauty spas down the road from gurney plaza (on the way from the bus stop).

    we didn't like:
    - the walk up the long driveway from the main road, at an incline which after a long day out leaves you puffed (we're unfit)
    - only one shuttle bus run during the day, with very limited spaces.
    - having to constantly run across busy dual carriageways to get across the street (but there is a pedestrian bridge a little down the road, we just couldn't be bothered)

  • Theme: Hotel
  • Price: US$20-40    » Currency Converter
  • Comparison: less expensive than average
  • Phone: 60-4-8903-333
  • Directions: main road of tanjong bungah, beachside, one of the first buildings there as you arrive from the city
  • Not Helpful 1 2 3 4 5 Very Helpful
    Copthorne Orchid Hotel Penang: Time for a spruce up!!    Check Rates
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  • hugit4249
  • Updated By hugit4249 on June 6, 2006
  • I was shocked to see just how close the three tower blocks being built next are. Lobby area is nice, with a closed off bar section that opens from 5.00pm.
    I was shown to a Junior Suite on level 1A which is just above the beach. Ghastly room, that looks nothing like the photos on the internet. Dark, depressing and in a major need of a repaint. Front desk staff were very accommodating in my request for a change of rooms, and gave me a Junior Suite in the tower block on the 13th floor. This was far superior. Very much brighter with fantastic views.
    The pool looked refreshing but was mainly taken up by lots of children. The private beach is a bit tatty, but you can sometimes have it to yourself, which I thought was better than sitting around a noisey pool.
    Chinese restaurant on main floor, and buffet restaurant downstairs. I am not a fan of Chinese food, so popped into the downstairs restaurant. Buffet food is cold and expensive. Items from the menu are limited and expensive.

    The views from the ocean facing rooms are great. The staff at the hotel were so friendly and always gave genuine smiles. The guys behind the bar and Jamal in the restaurant were great and treated me like an old friend.
    The hotel offers free shuttle services to the night markets in Batu Ferringhi (about 10 min drive), and services to Komtar in Georgetown. Guerney Plaza is about RM15 by taxi.
    Across the dual carriageway is a small row of shops. Convenience stores open 24 hours, chemists, and a great German style open faced bar called Ingolfs Team. Nice ice cold Heineken beers are sold there.
    The Copthorne Orchid is definately a bit tired around the edges, but for the prices they charge for a Junior Suite then I cannot fault it. (As long as the suite is in the tower block!!)

  • Theme: Hotel
  • Price: US$20-40    » Currency Converter
  • Comparison: less expensive than average
  • Phone: 60-4-890-3333
  • Not Helpful 1 2 3 4 5 Very Helpful
    Copthorne Orchid Hotel Penang: Your own beach!    Check Rates
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  • mystrappyshoes
  • By mystrappyshoes on January 7, 2006
  • Copthorne Orchid Hotel Penang - Penang
    by mystrappyshoes, 1 more photos
    the hotel was ok, staff was also nice and accomodating..

    rooms were clean and big, you have your own beach, and the hotel is convenientlylocated - you get easy access to places of interest like georgetown, gurney, batu ferringhi..

    breakfast was ok, the porridge was nice though!

    didn't get a chance to use the pool..and the beach is located at thefar end of the hotel..you have to get to the bfast place then take another lift downstairs!

  • Theme: Hotel
  • Comparison: about average
  • Phone: 60-4-8903-333
  • Not Helpful 1 2 3 4 5 Very Helpful
    Copthorne Orchid Hotel Penang: Location, Rooms, Food and Customer Service    Check Rates
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  • f1katt
  • By f1katt on June 7, 2008
  • View of Hotel from 20th floor a neighboring hotel - Penang
    View of Hotel from 20th floor
    a neighboring hotel
    by f1katt, 4 more photos
    The location is great if you dont want to be close to the city centre without staying right in it. It is about a 15minute taxi ride or 30minute bus ride from this hotel. It is also close to Batu Ferringhi, a tourist beach town - 10min by taxi or 25min by bus.

    The customer service at Copthorne has a lot of room for improvement. While some of the staff possess excellent customer service skills, it is sadly undone by other staff who come across very coldly.

    As they don't accept a VISA Debit card as guarantee (the hotel next door did) I had to pay at least one night up front, which I did. That same night I dropped my keys at the front desk, went to the airport and brought my partner back to the hotel only to find that the staff had confiscated my keys as there was a misunderstanding about the amount I had paid We (it was always correct). I was furious as I had passport and money in the room safe. We had to leave a cash deposit to get our key back. I discussed it with the manager the next day and she did confirm that this was a misunderstanding. I expected a whole lot better from a four star hotel.

    We stayed in a Junior Terrace suite which was excellent value for money. The room and view was fantastic.

    The breakfast wasn't that great. I recommend the Murthabak at the Indian Cafe across the road and 2min west (away from city) of the hotel. There is also great local hawker food across the road and about 5min walk east if you want some yummy and cheap dinner and beer.

    I was told by locals that this hotel had changed management a few times. Previously it was a Novotel Hotel.

    Overall I would not recommend this hotel as there are equally as good same rating hotels close by that do a much better job.

    The best thing about this hotel is the views from the suites on 6 and below. The balconies look right out on to the hotel's private beach with uninterrupted view.

    I left my swimming costume in the bathroom and I emailed them about it. They had found it and were keeping it in the lost and found department when I enquired. They have been helpful with organising with me to have them posted back to Australia for me.

    They d o have a Day Spa (massage, facials etc) on site however I did not get a chance to go. The prices did look average for Malaysia - say approximately US$70 for 60min massage.

  • Theme: Hotel
  • Price: US$80-120    » Currency Converter
  • Comparison: about average
  • Phone: (604) 892 3333
  • Website: http://www.copthorne.com.my/
  • Other Contact: www.millenniumhotels.com
  • Not Helpful 1 2 3 4 5 Very Helpful

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