Shangri-La's Rasa Sayang Resort & Spa

Batu Feringgi Beach, Penang, Batu Ferringhi, Penang, 11100, Malaysia
(5 star hotel)
#2 of 40 hotels in Penang
Great (4.0 out of 5.0) 13 reviews
TripAdvisor Traveler Rating
Based on 2226 reviews
Enter dates for best prices
Compare best prices from top travel partners

Value Score

Poor Value

Costs More than similar hotels

See Popular Hotels


Spa and Resort Family Travel Romantic Travel and Honeymoons
See Amenities
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices

The Best Hotel in Penang ... and I believe it

Great (4.0 of 5.0 stars)
by written on May 21, 2012

we were overall very pleased with the hotel especially considering we found a package meaning rooms were under USD 200 a night. the hotel is very old but they have done fabulous job refurbishing it.

* very attentative service (staff would walk over to help u press the lift, be engaging in pool spports activities, we got a free dessert at the restaurant on our departing evening)
* free parking for ur scooter/rental car
* walkable distance to nightmkt, some hawker mkt, to the beach
* one of biggest breakfast bufet select ive seen in asia (and we are very very well travelled)

* no wifi internet in rooms
* old carpets in rooms
* if you go to Rasa wing side (bars, restaurants etc) they have long pants dress code. comon its 2012
* double and triple ask activity details, costs (our jungle walk was 8-12 instead of 730-1030 as marketed)
* the beach.. . im afraid... was pretty poor compared to places like phuket/boracay

Directions: northern tip of Penang island, in Batu Ferringhi

jamie_uk's Profile Photo

Best Hotel Ever

Best (5.0 of 5.0 stars)
by written on March 5, 2008

Location: Batu Ferringhi is not a great beach, or indeed a great place full stop - its a bit of an Aussie 'Benidorm'. But the Rasa Sayang and its grounds are an oasis of calm.

Accommodation: Biggest room I ever stayed in, with great fittings, balcony with soaking tub, huge bathroom.

Gardens: Very lush gardens almost like a tropical park, many people looking after it.

Service: The best ever - people are very polite and efficient, nothing is a problem.

Food: Only tried breakfast and canapes from the lounge - all were excellent.

Value: If you buy drinks they are too expensive. If you get a Rasa Wing room then drinks and nibbles are free all day and can work out quite economical as you dont need to buy anything other than a late snack in the evening. Room rate was OK if you are used to European prices, but are shockingly expensive compared to other local options.

Unique Quality: Huge spa with great treatments (so my wife tells me).
Best hotel grounds and pools I ever saw.
Biggest room with tub on the balcony (with electric curtains !).
Best service ever - even better than Shangri-La Singapore !
Free transfer bus to Georgetown several times a day.

SLLiew's Profile Photo

Service Apartment in Batu Ferringhi

Great (4.0 of 5.0 stars)
by written on August 3, 2007

Stayed here for a week for a corporate training program.

The rooms are furnished with living room and bedrooms. So ideal for family vacation and stay if you prefer lower budget than staying in an international hotel.

There is a pool and free parking.

Location is opposite Rasa Sayang Resort and Golden Sands Hotel across the road. So you have to cross the road to get to the beach.

TRimer's Profile Photo

Luxury Resort with lots of pools

Best (5.0 of 5.0 stars)
by written on July 30, 2007

I remember staying at this hotel as a child for a week. We were touring Malaysia and my father got called away to Hawaii for a business emergency leaving my mother, me and my two sisters at this resort for the week. I think we spent most of the time in the pool. I remember them having lots of tropical trees around the pool. Looking back at the little rating book I kept as a child- I gave the hotel 4 out of 5 stars.

Unique Quality: The hotel was recently renovated (2006 I believe) and there are now 3 swimming pools. There is a new garden wing where the rooms are supposedly larger.

northernbaldy's Profile Photo

Good 5 Star Hotel

Great (4.0 of 5.0 stars)
by written on July 18, 2007

An excellent 5 star hotel.

The staff were attentive and there when we needed them without being intrusive.

Whikst not being an opulent 5 star hotel, it is still 5 star and we had no complaints.

There are two wings to the hotel - the Garden Wing and a new wing (not sure what it is called).

The new wing is more expensive to stay at and we were quietly advised that if we were not staying in a suite (lucky us) in the Garden Wing, it really was worth paying the extra for the new wing.

The hotel restaurants does a fantastic buffet dinner in the evenings with a huge selection of food from all over the world.

This hotel was more expensive than the others in the neighbourhood but it is of far superior quality.

Unique Quality: The hotel is right on the beach. Our room had fllor to ceiling windows overlooking the beach and the waves coming in. If we were on our balcony during the day, we could watch the full range of water sports right there in front of us on the beach.

SLLiew's Profile Photo

5 Star Hotel Turned Resort

by written on January 14, 2007

Went to the "new" Rasa Sayang Hotel since the renovation was completed recently.

It has changed into a more selective and quieter spa and "do little" resort. The front entrance has moved. The number of swimming pools decreased. Oh well, change is inevitable.

The room rates are astrononical now starting with promotion rate of RM800 and above. But if you can afford, it is still a choice place to stay at Batu Ferringhi. But I would opt for the Golden Sands.

Wild_Orchid's Profile Photo

A Warm Welcome awaits you at the Shangri-La

Best (5.0 of 5.0 stars)
by written on June 13, 2005

Located on Batu Ferringhi, the Shangri-la Resort is a luxurious resort that exudes warmth, style and class in a relaxed and casual manner. It has extensively lush gardens and three swimming pools, and fun activities for the kids. It is also popular with honeymooners.

During our last stay, we were given a room on the ground floor (36 sq meters?) with added space for the kids and all their stuff. Instead of a balcony, the sliding doors opened out directly into the garden and easy access to the pool nearby. When we checked in, we felt a bit embarrased as we had brought along the children's stuffed toys, their pillows and bolsters, towels, 10 pairs of sandals and shoes, and their swimming gear, but the staff didn't bat an eye-lid and greeted us warmly.

Unique Quality: There are three pools here - one that is long and straight for serious lap swimmers, one free form pool, and one more for the kids, with its own tree house! My kids really enjoyed spending time here and made a lot of new friends.

The buffet breakfast tends to get crowded, but the service is good, and the staff remain patient and friendly. Most of the staff have worked there for a long time and know how to pamper their guests very well.

The resort has been closed from November 2004 for 18-24 months, for extensive renovations but while waiting for the reopening, you may wish to try their sister resort next door, Shangri-la Golden Sands, or the Shangri-La Hotel located right in Penang town.

freezer61's Profile Photo


Best (5.0 of 5.0 stars)
by written on March 24, 2005

Traditional Malaysian architecture earmarks this resort set amid 15 acres of gardens on Penang?s Batu Feringgi Beach.

very clean & pleasant hotel with reasonable food, great staff and pool.

tattud_gurl's Profile Photo

Beaches galore!

Best (5.0 of 5.0 stars)
by written on December 1, 2004

This place was amazing! ABSOLUTELY loved it. We arrived at night, so I couldn't see anything from my 3rd floor balcony, but in the morning, I was greeted by the pool and the ocean! The entire place, including the lobby and the restaurant, are all walls to surround you. It was a tropical paradise! The Shangri La Golden Sands resort is next door, and you can walk on the beach over to it and have lunch there and use all thier services. The Golden Sands is more of a family oriented hotel, so couples, stay away....FAR away! Besides..the Rasa Sayangs' pool is better. It even has a slide.

Unique Quality: There were natives not affiliated with the hotel, giving massages on the beach, and horseback rides. It was wonderful. You can even parasail.
The pool was great, and the bar right on the beach is always great!

Gd Location !!

Great (4.0 of 5.0 stars)
by written on April 15, 2004

very ideal place especially if u r after food :p

it's in the middle of Komtar, connecting is a link to the Shopping Centre.

If u walk out in the day behind the Hotel, cross the road n walk for 2 mins , there r alot of coffeeshop. Good food everywhere!!

At night, the taxi to Kinta Lane or Kimberly n the other streets such as chinatown etc r few RM. To Batu Ferringh, will cost RM25 per trip

Unique Quality: they have great view, the penang bridge is visible n since there view has the laid back shop houses which creates a nice pictureque side of the city.

itchybum's Profile Photo

Stricly for masochists2

Terrible (1.0 of 5.0 stars)
by written on December 30, 2003

See my other post on this dreadful place. This is the picture of the bed that broke.

Unique Quality: I forgot to mention that you have to pay RM 20 for utensils in your service apartment, otherwise you only get the bare essentials (towels and a small bar of soap).

itchybum's Profile Photo

Strictly for masochists

Terrible (1.0 of 5.0 stars)
by written on December 30, 2003

It has a website with lovely photos at but lodger beware. Our stay featured:
1. Rattan sofas with all four legs (2 broken).
2. Bed that broke when my pregnant cousin sat on it.
3. Rotten moldy bathroom doors (see photo).
4. Threadbare towels that felt like sandpaper on skin.
5. Flooding bathrooms.

We made the mistake of paying for 2 nights upfront and had to pay a cancellation charge of RM50 for cancelling after one night. But we weren't the only ones at the checkout queue cancelling.

Unique Quality: "Free parking space" which costs RM3 per day.

Audrey118's Profile Photo

Beach Front Rasa Sayang Hotel

Great (4.0 of 5.0 stars)
by written on August 4, 2003

This is a very very old of the first - I have stayed there since I was 8 years it is such a grand old dame!!! Nevertheless the hotel is very pleasant, it is sea frontage, and has a Malay Minangkabau village architecture. It has also a very looked after and luscious garden with an interesting shape pool. Actually one of the pool shapes look like the S of the Shangril la hotel logo - the parent company. It also own the hotel next door - Golden sands and another hotel in the city , Shangrila Hotel.

The name Rasa Sayang - feel loved simply spells the hospitality.

At night there is a huge nightmarket outisde the hotel...and also if you are not keen in hotel food, there are lots of stall foods, proper restaurants that you can walk to.

Nearby Shangri-La's Rasa Sayang Resort & Spa

Shangri-La's Rasa Sayang Resort & Spa

We've found that other people looking for this hotel also know it by these names:

  • Rasa Sayang Penang
  • Shangri Las Rasa Sayang Hotel
  • Shangri Las Rasa Sayang Resort
  • Shangri-la`s Rasa Sayang Resort And Spa
  • Shangri-la`s Rasa Sayang Hotel Batu Ferringhi

Address: Batu Feringgi Beach, Penang, Batu Ferringhi, Penang, 11100, Malaysia

14 Photos of Shangri-La's Rasa Sayang Resort & Spa

View Professional Photos

Amenities at Shangri-La's Rasa Sayang Resort & Spa

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Kids Activities
  • Continental Breakfast
  • Shuttle Service
  • Free High Speed Internet
  • Spa
  • Suites
  • Bar / Lounge

Penang Travel Forum

Need advice about Penang, Malaysia? Visit the Travel Forum for Penang and ask our Answer Gurus.

Latest Penang hotel reviews

PP Island Hotel Penang
1 Review
Gurney Resort Hotel & Residences
Great (4.0 out of 5.0) 5 Reviews
Casuarina Beach Hotel
Great (4.0 out of 5.0) 7 Reviews
Hydro Majestic Hotel Penang
Good (3.0 out of 5.0) 11 Reviews
Mutiara Beach Resort
Great (4.0 out of 5.0) 9 Reviews
Northam All Suite Hotel Penang
Excellent (4.5 out of 5.0) 10 Reviews
Parkroyal Penang, Malaysia
Great (4.0 out of 5.0) 17 Reviews
Berjaya Penang Hotel
Pleasant (2.5 out of 5.0) 2 Reviews
Golden Sands Resort by Shangri-La
Great (4.0 out of 5.0) 15 Reviews
Sunway Hotel Georgetown Penang
Pleasant (2.5 out of 5.0) 8 Reviews
Copthorne Orchid Hotel Penang
Great (4.0 out of 5.0) 10 Reviews
Paradise Sandy Beach Resort
Excellent (4.5 out of 5.0) 10 Reviews
Eastern And Oriental Hotel
Excellent (4.5 out of 5.0) 17 Reviews
Holiday Inn Resort Penang
Great (4.0 out of 5.0) 11 Reviews
Explore Deeper into Penang