Shangri-La's Rasa Sayang Resort & Spa

5 out of 5 stars5 Stars

Batu Feringgi Beach, Penang, Batu Ferringhi, Penang, 11100, Malaysia

13 Reviews

Shangri-La's Rasa Sayang Resort & Spa
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95%

Satisfaction Excellent
Excellent
69%
970
Very Good
20%
282
Average
6%
87
Poor
1%
25
Terrible
1%
22

Value Score Poor Value

Costs 70% more than similarly rated 5 star hotels

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Good For Business
  • Families89
  • Couples92
  • Solo86
  • Business94
  • The Best Hotel in Penang ... and I believe it

    by

    we were overall very pleased with the hotel especially considering we found a package meaning rooms were under USD 200 a night. the hotel is very old but they have done fabulous job refurbishing it.

    PRO
    * very attentative service (staff would walk over to help u press the lift, be engaging in pool spports activities, we got a free dessert at the restaurant on our departing evening)
    * free parking for ur scooter/rental car
    * walkable distance to nightmkt, some hawker mkt, to the beach
    * one of biggest breakfast bufet select ive seen in asia (and we are very very well travelled)

    CON
    * no wifi internet in rooms
    * old carpets in rooms
    * if you go to Rasa wing side (bars, restaurants etc) they have long pants dress code. comon its 2012
    * double and triple ask activity details, costs (our jungle walk was 8-12 instead of 730-1030 as marketed)
    * the beach.. . im afraid... was pretty poor compared to places like phuket/boracay

    Directions: northern tip of Penang island, in Batu Ferringhi

  • jamie_uk's Profile Photo

    Best Hotel Ever

    by

    Location: Batu Ferringhi is not a great beach, or indeed a great place full stop - its a bit of an Aussie 'Benidorm'. But the Rasa Sayang and its grounds are an oasis of calm.

    Accommodation: Biggest room I ever stayed in, with great fittings, balcony with soaking tub, huge bathroom.

    Gardens: Very lush gardens almost like a tropical park, many people looking after it.

    Service: The best ever - people are very polite and efficient, nothing is a problem.

    Food: Only tried breakfast and canapes from the lounge - all were excellent.

    Value: If you buy drinks they are too expensive. If you get a Rasa Wing room then drinks and nibbles are free all day and can work out quite economical as you dont need to buy anything other than a late snack in the evening. Room rate was OK if you are used to European prices, but are shockingly expensive compared to other local options.

    Unique Quality: Huge spa with great treatments (so my wife tells me).
    Best hotel grounds and pools I ever saw.
    Biggest room with tub on the balcony (with electric curtains !).
    Best service ever - even better than Shangri-La Singapore !
    Free transfer bus to Georgetown several times a day.

  • SLLiew's Profile Photo

    Service Apartment in Batu Ferringhi

    by

    Stayed here for a week for a corporate training program.

    The rooms are furnished with living room and bedrooms. So ideal for family vacation and stay if you prefer lower budget than staying in an international hotel.

    There is a pool and free parking.

    Location is opposite Rasa Sayang Resort and Golden Sands Hotel across the road. So you have to cross the road to get to the beach.

  • TRimer's Profile Photo

    Luxury Resort with lots of pools

    by

    I remember staying at this hotel as a child for a week. We were touring Malaysia and my father got called away to Hawaii for a business emergency leaving my mother, me and my two sisters at this resort for the week. I think we spent most of the time in the pool. I remember them having lots of tropical trees around the pool. Looking back at the little rating book I kept as a child- I gave the hotel 4 out of 5 stars.

    Unique Quality: The hotel was recently renovated (2006 I believe) and there are now 3 swimming pools. There is a new garden wing where the rooms are supposedly larger.

  • northernbaldy's Profile Photo

    Good 5 Star Hotel

    by

    An excellent 5 star hotel.

    The staff were attentive and there when we needed them without being intrusive.

    Whikst not being an opulent 5 star hotel, it is still 5 star and we had no complaints.

    There are two wings to the hotel - the Garden Wing and a new wing (not sure what it is called).

    The new wing is more expensive to stay at and we were quietly advised that if we were not staying in a suite (lucky us) in the Garden Wing, it really was worth paying the extra for the new wing.

    The hotel restaurants does a fantastic buffet dinner in the evenings with a huge selection of food from all over the world.

    This hotel was more expensive than the others in the neighbourhood but it is of far superior quality.

    Unique Quality: The hotel is right on the beach. Our room had fllor to ceiling windows overlooking the beach and the waves coming in. If we were on our balcony during the day, we could watch the full range of water sports right there in front of us on the beach.

  • SLLiew's Profile Photo

    5 Star Hotel Turned Resort

    by

    Went to the "new" Rasa Sayang Hotel since the renovation was completed recently.

    It has changed into a more selective and quieter spa and "do little" resort. The front entrance has moved. The number of swimming pools decreased. Oh well, change is inevitable.

    The room rates are astrononical now starting with promotion rate of RM800 and above. But if you can afford, it is still a choice place to stay at Batu Ferringhi. But I would opt for the Golden Sands.

  • Wild_Orchid's Profile Photo

    A Warm Welcome awaits you at the Shangri-La

    by

    Located on Batu Ferringhi, the Shangri-la Resort is a luxurious resort that exudes warmth, style and class in a relaxed and casual manner. It has extensively lush gardens and three swimming pools, and fun activities for the kids. It is also popular with honeymooners.

    During our last stay, we were given a room on the ground floor (36 sq meters?) with added space for the kids and all their stuff. Instead of a balcony, the sliding doors opened out directly into the garden and easy access to the pool nearby. When we checked in, we felt a bit embarrased as we had brought along the children's stuffed toys, their pillows and bolsters, towels, 10 pairs of sandals and shoes, and their swimming gear, but the staff didn't bat an eye-lid and greeted us warmly.

    Unique Quality: There are three pools here - one that is long and straight for serious lap swimmers, one free form pool, and one more for the kids, with its own tree house! My kids really enjoyed spending time here and made a lot of new friends.

    The buffet breakfast tends to get crowded, but the service is good, and the staff remain patient and friendly. Most of the staff have worked there for a long time and know how to pamper their guests very well.

    The resort has been closed from November 2004 for 18-24 months, for extensive renovations but while waiting for the reopening, you may wish to try their sister resort next door, Shangri-la Golden Sands, or the Shangri-La Hotel located right in Penang town.

  • freezer61's Profile Photo

    rasa

    by

    Traditional Malaysian architecture earmarks this resort set amid 15 acres of gardens on Penang?s Batu Feringgi Beach.

    very clean & pleasant hotel with reasonable food, great staff and pool.

  • tattud_gurl's Profile Photo

    Beaches galore!

    by

    This place was amazing! ABSOLUTELY loved it. We arrived at night, so I couldn't see anything from my 3rd floor balcony, but in the morning, I was greeted by the pool and the ocean! The entire place, including the lobby and the restaurant, are all outside...no walls to surround you. It was a tropical paradise! The Shangri La Golden Sands resort is next door, and you can walk on the beach over to it and have lunch there and use all thier services. The Golden Sands is more of a family oriented hotel, so couples, stay away....FAR away! Besides..the Rasa Sayangs' pool is better. It even has a slide.

    Unique Quality: There were natives not affiliated with the hotel, giving massages on the beach, and horseback rides. It was wonderful. You can even parasail.
    The pool was great, and the bar right on the beach is always great!

  • Gd Location !!

    by

    very ideal place especially if u r after food :p

    it's in the middle of Komtar, connecting is a link to the Shopping Centre.

    If u walk out in the day behind the Hotel, cross the road n walk for 2 mins , there r alot of coffeeshop. Good food everywhere!!

    At night, the taxi to Kinta Lane or Kimberly n the other streets such as chinatown etc r few RM. To Batu Ferringh, will cost RM25 per trip

    Unique Quality: they have great view, the penang bridge is visible n since there view has the laid back shop houses which creates a nice pictureque side of the city.

  • itchybum's Profile Photo

    Stricly for masochists2

    by

    See my other post on this dreadful place. This is the picture of the bed that broke.

    Unique Quality: I forgot to mention that you have to pay RM 20 for utensils in your service apartment, otherwise you only get the bare essentials (towels and a small bar of soap).

  • itchybum's Profile Photo

    Strictly for masochists

    by

    It has a website with lovely photos at http://www.srisayangresort.com but lodger beware. Our stay featured:
    1. Rattan sofas with all four legs (2 broken).
    2. Bed that broke when my pregnant cousin sat on it.
    3. Rotten moldy bathroom doors (see photo).
    4. Threadbare towels that felt like sandpaper on skin.
    5. Flooding bathrooms.

    We made the mistake of paying for 2 nights upfront and had to pay a cancellation charge of RM50 for cancelling after one night. But we weren't the only ones at the checkout queue cancelling.

    Unique Quality: "Free parking space" which costs RM3 per day.

  • Audrey118's Profile Photo

    Beach Front Rasa Sayang Hotel

    by

    This is a very very old hotel...one of the first - I have stayed there since I was 8 years old....so it is such a grand old dame!!! Nevertheless the hotel is very pleasant, it is sea frontage, and has a Malay Minangkabau village architecture. It has also a very looked after and luscious garden with an interesting shape pool. Actually one of the pool shapes look like the S of the Shangril la hotel logo - the parent company. It also own the hotel next door - Golden sands and another hotel in the city , Shangrila Hotel.

    The name Rasa Sayang - feel loved simply spells the hospitality.

    At night there is a huge nightmarket outisde the hotel...and also if you are not keen in hotel food, there are lots of stall foods, proper restaurants that you can walk to.

More about Shangri-La's Rasa Sayang Resort & Spa

Forum Posts

about balcony

by inmisty

i need the room has a balcony face the beach..
which hotel has?
this is very important.

Re: about balcony

by rezeik

Holiday INN,Rasa sayang ,Mutiara to name a few.......

Re: about balcony

by bkoon

The Shangri-La Rasa Sayang is a good place to stay. You can email direct to the sales person for a good quotation. It is one of the best resort hotels in Penang.

Comments

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 Shangri-La's Rasa Sayang Resort & Spa

We've found that other people looking for this hotel also know it by these names:

Rasa Sayang Penang
Shangri Las Rasa Sayang Hotel
Shangri Las Rasa Sayang Resort
Shangri-la`s Rasa Sayang Resort And Spa
Shangri-la`s Rasa Sayang Hotel Batu Ferringhi

Address: Batu Feringgi Beach, Penang, Batu Ferringhi, Penang, 11100, Malaysia