Traders Hotel Penang

Magazine Road, (formerly Shangri-La Hotel, Penang), Georgetown, Penang, 10300, Malaysia
#9 of 39 hotels in Penang
Excellent (4.5 out of 5.0) 6 reviews
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Avya's Profile Photo

Impeccable service

Best (5.0 of 5.0 stars)
by written on March 19, 2008

I would recommend this hotel for the following reasons:-
1. well equipped, they had robes, ironing board, hair dryer, etc. just like how a 5* hotel should be.
2. Service was excellent, if you looked just a little lost, someone would come up to you and asked if you needed any help. Even the housekeepers greeted you cheerfully. Their service is as good as Ritz Carltons!
3. Breakfast was excellent. Fantastic variety, they even had fondue. Breads selection was superb.
4. Beds were so comfortable, wish I could sleep longer!

heryanta's Profile Photo


Great (4.0 of 5.0 stars)
by written on November 16, 2007

Stayed here for a week during a work trip:

Room - good
Clean, well-maintained, ample amenities, rather small (200-200 sqft), with full cable TV

Service - superb
Got back from the factory in the second evening to find a chocolate cake with a happy birthday card- I forgot that it was my birthday. For the rest it was the expected excellent service from Asian hotels.

Facilities - good
Lobby bar is decent and has nice selection of yummy Malaysian appetizers; fitness center was large enough for it to be not crowded

Location - average
We chose this hotel due to its easy access to our work location. There's a small shopping center 5 minutes walk from the hotel but that's about it. The E&O is better located when it comes to nightlife and there are other properties by the beach

Price - good
I paid about $50/night for my stay. I must mention that I did not shop around for rates, as my main consideration was location.

Overall - good
I would recommend this hotel to friends, and will stay here again if I need to go back to Penang on a business trip

SLLiew's Profile Photo

Downtown 4 Star Hotel - Traders Hotel

Great (4.0 of 5.0 stars)
by written on February 27, 2007

Formerly called the Penang Shangri-La hotel.

Stayed at this hotel several times and several conventions too.

It is centrally located at the end of Penang Road and connected to Komtar and Prangin Mall at the level 3 of hotel. There is also the nearby geodesic Convention Dome and a major bus pickup point in this same Komtar complex building. Easy access to a post office as well the government and municipal offices of Komtar.

There is a dimsum Chinese restaurant called "Cha" on level 2. At the lobby level, there is a popular ala carte restaurant that used to have popular buffets.

Room has all the deluxe amenities but some room size can be small.

Parking is free for first two hours for guests to the restaurants.

nikita2006's Profile Photo

Penang's Best Hotel

Best (5.0 of 5.0 stars)
by written on October 27, 2006

It's a 2 week excellent stay in Shangri-la. The service, facilities and amenities are excellent. And I would recommend this hotel to all because aside from the hotel itself, the staff are really friendly.

Unique Quality: The gym is nice and the pool is really cooool!

truesally's Profile Photo

Nice Room ~ Pleasant Stay

Great (4.0 of 5.0 stars)
by written on January 5, 2006

Very pretty, in the midst of a rundown-looking area. The front desk was kind & helpful - changing money, selling stamps, giving directions.

Our room was amply sized with a small sitting area and desk. The window was a little scary - slightly angled & no sill, so when you stand next to it you feel like you're about to fall to your death. Quiet - we couldn't hear anyone around us or in the hallway.

We had an upgrade that gave us use of the Internet room and a small private buffet room where we had breakfast & late night drinks and appetizers. All of the food was fresh (eggs to order) and good, with some local flavor (tropical fruit, specialty breads).

Laundry was done only by the hotel service (as per custom in Asia, I discovered) and was moderately priced (about $150US for a few days' clothes; undergarments washed in our bathroom and hung on the retractable clothesline).

A free shuttle is available to/from the sister hotel at Batu Ferringhi (gorgeous beach resort), and there are always taxis and trishaws waiting at the front door.

Unique Quality: There is a massage service & gym upstairs and a salon off the lobby. I got a 60 minute aromatherapy massage for about $60US; quite nice. My therapist was more chatty than I'm used to during a massage, but she was a lovely person - she saves stray animals and hopes to open an actual shelter someday. (Big tip!) I didn't use the gym but it looked reasonably equipped.

The beautician in the salon was very kind and squeezed me in for a quick nail polish touch-up before she went home (I arrived just before closing). It was about $8US, and she actually took time to shape & buff my nails, too. (Another big tip!)

There is a bar in the lobby, karaoke a couple of nights there, and a pub-style restaurant where most people went for breakfast.

Directions: Next to the giant mall

Audrey118's Profile Photo

Shangri-La in the city

Great (4.0 of 5.0 stars)
by written on August 4, 2003

well if you do not want to stay at the beach front then there are lots of hotel in the city/. This is second best, it follows from the grand old E&O Hotel which in recent years have gone through a massive rennovation.

The location of Shangrila in the city is great - it is close to Komtar, and close to walk to many food outlets etc. Since April 2006, it has been rebranded as Traders Hotel - still under the same hotel management the Shangrila Hotel group of Robert Kuok - just that this is their business traders hotel.

Unique Quality: we stayed at the Club floor - and it was nice. The bed was ultra comfy - i suspect they uses Simmons bedding...and really plush large pillows. The Traders Lounge provided me cocktails at the evening...and it was nice to just being laid back, and have a nice long drink, and snack on some lasagne, fish fritters and some cakes...all part of the club rooms. Also internet is free in the room as well as wifi is available in hotel lobby and the Club lounge.

the gym is OK - they have all the Life Fitness gears - altho air conditioning was not its best. I did enjoy my work out there though with the familiar machines.

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Nearby Traders Hotel Penang

Traders Hotel Penang

We've found that other people looking for this hotel also know it by these names:

  • Traders Hotel Georgetown

Address: Magazine Road, (formerly Shangri-La Hotel, Penang), Georgetown, Penang, 10300, Malaysia

4 Photos of Traders Hotel Penang

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Amenities at Traders Hotel Penang

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Shuttle Service
  • Free High Speed Internet
  • Suites
  • Airport Transportation
  • Bar / Lounge

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