Federal Hotel Kuala Lumpur

Federal Hotel

Hotel Class: 3.5 out of 5 stars3.5 Stars - 21 Reviews and 236 Opinions

35 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, 55100, Malaysia

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62%

of people enjoy staying here

3.0 our of 5 stars 257 Opinions

Excellent
 
23
Very Good
 
61
Average
 
53
Poor
 
37
Terrible
 
40

Our Members Say

  • debrabucci profile photo
  • Reviews: 1

5 out of 5 starsUser Rating

A great KL hotel

A magnificient hotel. Friendly staff, comfortable room, wide ranging and interesting menu that included Malaysian, Chinese, Indian and Western cusine, centrally located in the shopping district and close to the Sky-train light rail transport.

Suggestions from a guest -,
The in-house tailor should be able to cater for female clients.
The in-house hairdresser should be able to cater for female clients.
The massage parlor, when a booking has been previously made, should not tell a client to come back later when a similar establishment is available just across the road from the hotel enterance.
The Conierge, or a replacement, should be at his desk each day and have available tour brochrures on display, not out of sight in the desk. The desk was unattended for two days.
The two computors available to guests, on the two times I used them, one was out of order. This should not happen.

Having written this, I and my wife had a wonderful stay at your hotel.

Unique Quality: An outstanding feature was the rotating resturant on the 18th floor giving a 360 degree view of the city.

The hi-tea is a item not to be missed.

  • Opinion of Price: about average
  • Related to: Road Trip, Food and Dining, Arts and Culture
  • Written April 24, 2011

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  • munroj profile photo
  • Reviews: 2

4 out of 5 starsUser Rating

Good value for this older hotel

We enjoyed our short stay at the Federal hotel and its aura of the past. The hotel is an older one which has been refurbished and the foyer and reception areas are attractive. Our room was basic in decor - large with comfortable twin beds together and the bathroom a good size with shower over the bath.
The buffet breakfast was excellent with choices to suit all.
The staff were friendly and helpful and I would choose to stay in this hotel in future.

Unique Quality: The pool area is attractive and a nice view of the lit twin towers at night.

  • Opinion of Price: about average

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  • yoolya profile photo
  • Reviews: 26

4 out of 5 starsUser Rating

2.5 out of 5 starsHelpfulness

Decent Hotel

This was our second stay at the Federal Hotel, so obviously it was good enough the first time, to go back. This time we only stayed the one night, inbetween flight/bus, so it was a one night stopover. Since it was nice enough the last time, and cheap... we decided it was the right place to stay for one night. It's in a great location, so only staying the one night meant that we were close enough to walk to all the shopping centres and nightlife.

I was actually REALLY sick when we arrived (after getting food poisoning at a TERRIBLE hotel in Langkawi). The hotel staff were very sympathetic and helpful. They did a run to the pharmacy for us, and got a range of products to help with my sickness. Something I didn't expect from them, so it was a really nice gesture. All in all, we had great service during this stay.

Again though.... the rooms are not anything special, just very basic/standard. But for the cheap price, and the excellent location, it's still great value for money.

  • Opinion of Price: less expensive than average

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  • Chuckaziz profile photo
  • Reviews: 84

4 out of 5 starsUser Rating

One of Malaysia's Oldest International Hotels

Although I've never stayed here before but from some of my visitors they are quite happy with their stay. The only reason I visited the hotel was for food or a game of bowling, but that was some years back. Nevertheless, the hotel has a reputation to keep. One of the oldest international hotels in the country and was purposely built to accommodate foreign guests attending the ceremony commemorating Malaya's independence on 31 August 1957. In the early days I used to remember the building as one of the most modern in KL with a revolving restaurant on the tower block. I think you should go ahead and make your reservations.

Unique Quality: This area is awake till the small hour of the day.

  • Opinion of Price: N/A
  • Related to: Family Travel, Food and Dining
Federal Hotel Kuala Lumpur Photo: The Federal Hotel, Jalan Bukit Bintang, KL

Federal Hotel Kuala Lumpur Photo: The Federal Hotel, Jalan Bukit Bintang, KL

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  • balisunshine profile photo
  • Reviews: 1008

5 out of 5 starsUser Rating

2.5 out of 5 starsHelpfulness

VERY Pleased at The Federal Hotel

After being disappointed
at another hotel around the corner,
I was so glad to be able to
move over to the Federal Hotel.

This is a large hotel available
for corporate groups and tourist groups.
In KL, there isn’t a large choice of boutique hotels,
so basically you need to consider the jump
to 4 and 5 star hotels after the budget hotels.

This hotel is conveniently located
in the Bukit Bintang area.

You can try checking in directly
at the reception desk,
but you will probably find better rates
and promotions at their web-site.

There are all the perks that
one would find in one of the
expensive hotels in a western country
at a fraction of the price.

This includes,
mini-bar, cable TV, a phone in the bathroom,
swimming pool, an iron and board, safe,
good quality mattresses, clean carpeting,
all the accessories are provided in the bathroom,
including a tooth brush, etc. etc.

Also, being a female traveling solo,
I felt safe within the premises.

I definitely recommend this hotel.

  • Opinion of Price: about average
Federal Hotel Kuala Lumpur Photo: Twin Room

Federal Hotel Kuala Lumpur Photo: Twin Room

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  • mkoroga profile photo
  • Reviews: 1

2 out of 5 starsUser Rating

The Federal MOTEL Kuala Lumpur.

Don't be fooled by the name or the history of this hotel. While the pics and the names sounds like Sheraton quality, the rooms are surely Motel 6 quality. The room we had was about 8'X8' and the window view was of the steps leading up and down the building. The bathroom was kind of scarry. It wasn't dirty per say, but it looked very grungy. The service on the other hand was very good. Anything we needed the hotel staff provided very quickly. This hotel is kinda close to Chinatown. If your goung to see the Petronas Towers (twin towers), your better off paying the extra money and stay at better hotel. The money you save staying in this Federal Motel you will pay back in taxis! Another biggie I almost forgot! I made my reservation for this motel thru Hotels.com and they quoted the price as $250 per night, however when I got to the hotel the charged me $300 per night. Thanks, Hotels.com!

Unique Quality: - 3 very good reasturants in the hotel.
- Never went inside but I seen it has a Havana Club where they play Salsa music.
- No wireless internet. If you want internet you'll have to pay and extra $25 ringgits and they'll give you an ethernet cable. If your from the states make sure you ask for a adapter to plug in your laptop when you get the cable.

  • Opinion of Price: about average
  • Related to: Budget Travel, Festivals, Work Abroad

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  • jayjay19 profile photo
  • Reviews: 3

3 out of 5 starsUser Rating

2.5 out of 5 starsHelpfulness

Good Location

Pleasant stay.
Nice room with view of Twin Towers.
Laundry service discoloured 2 of my tops.
Didn't eat in hotel as there was plenty of places nearby to eat.
I have stayed twice and would stay there again as I liked the location.
I would not risk useing the laundry service again.

Unique Quality: The best thing was the views if lucky enough to get one of the rooms looking towards the twin towers.

  • Opinion of Price: about average
  • Related to: Romantic Travel and Honeymoons, Architecture
Federal Hotel Kuala Lumpur Photo: View from window

Federal Hotel Kuala Lumpur Photo: View from window


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  • nomad-aussie profile photo
  • Reviews: 1

1 out of 5 starsUser Rating

Filthy

Stayed here in July 2007 with my wife. The room was absolutely disgusting. Toilet had not been cleaned for some time. On and around toilet seat was fecal matter, bath was badly stained and wall tiles had large amount of soap scum. The carpets were badly stained and chewing gum was stuck to two walls.
Two lights in room were not working and tv had poor reception.
It was unfortunately a nightmare and we expected more from a so called 4 star establishment.
Needless to say we didn't hang around.
Keep well away!

  • Opinion of Price: about average
  • Related to: Business Travel, Budget Travel, Backpacking

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  • yoolya profile photo
  • Reviews: 26

3 out of 5 starsUser Rating

2.5 out of 5 starsHelpfulness

My thoughts on Federal Hotel

Stayed at Hotel during the Grand Prix season. Booked through asiarooms.com and very surprised to get a hotel in such a great location, at such late notice, especially during such a peak time. Room was standard, with views of a wall. Thinking that the poor room view was due to low availability during such a busy time.

The air-con was too cold and would not turn down. Service man could not fix it, so we had to turn it off, instead of freezing. But everything else in the room was fine.

Nice foyer and friendly, and helpful staff. Revolving restaurant on top floor of hotel, although not the best food, and the waitress wasn't very nice, had to ask to change to different waitress.

Bowling Alley at back of hotel, so good location. Also all the shopping centres close by!!!

Although there were a few things that we were not hapy with, we would still stay there one day if we had to, nothing too terrible about the place, I just personally prefer 5 luxary star hotels! But if went back on a budget, would not hesitate in staying here again, it was nice enough!!!

  • Opinion of Price: less expensive than average
Federal Hotel Kuala Lumpur Photo: One of the statues at the entrance of the hotel...

Federal Hotel Kuala Lumpur Photo: One of the statues at the entrance of the hotel...


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  • hanabiwaiwai profile photo
  • Reviews: 40

1 out of 5 starsUser Rating

2.5 out of 5 starsHelpfulness

Good Location but Poor Service

The hotel location is good, near many shopping centres, and about 5-10 minutes walk to Time Square. The room is clean, and there is swimming pool in the hotel.

The cleaners are friendly but we encountered a rude staff at the reception counter. We were told to come back after 1 hour upon check-in as the room needed to be cleaned, when we returned after 1 hour, this staff told us that the room was still not cleaned, said that he did not know another staff asked us to come back in 1 hour, and even said, "The room is not clean means not clean." He also did not offer to search another available room until we showed that we were unhappy. Poor customer service.

Our room was at level 12, but it faced the wall. No view at all.

Second visit in June 06 (I didn't want to come back but it was booked by my friend, so no choice). The housekeeping maid took all the used towels without replacement. We called to get the towels and extra pillows, but the person turned up only after 3 calls, and came without pillows! He promised to bring later, but did not return at all.

Super poor service!!

  • Opinion of Price: about average
  • Related to: Budget Travel

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jayjay19 profile photo

 The best thing was the views if lucky enough to get one of the rooms looking towards the twin towers. 

2835 members live in Kuala Lumpur

 

Questions and Answers

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Q: Foreign exchange "Hi, We need to know of places where we can change foreign currency to MYR in KL, is airport the best place ? or individual..."

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A: "This was not what you were asking for, but if you are continuing to Singapore, you get better rate from US$ to Singapore$ in Kuala Lumpur than in Singapore."

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 Federal Hotel Kuala Lumpur

We've found that other people looking for this hotel also know it by these names:

Federal Kuala Lumpur

Address: 35 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, 55100, Malaysia