Sign in with FacebookMandarin Oriental Kuala Lumpur
Hotel Class: 
5 Stars - 23 Reviews and 1018 Opinions
Kuala Lumpur City Centre, Kuala Lumpur, Wilayah Persekutuan, 50088, Malaysia
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1041 Opinions
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Our Members Say
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scubadiving
- Reviews: 3
User Rating
Comfortable stay
Had a comfortable night sleep in the hotel. Nice Bathroom and bedsheets. Wide spread of Breakfast. Efficient check-in and check-out.
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andysims
- Reviews: 5
User Rating
Helpfulness
Great
Fantastic hotel and superb service
Getting a little old but the service makes up for it all
Pool area and gym are great
They are redoing the bar so dont know what that will end up with but sure it will be good.
Probably the cheapest mandarin in the world?
Unique Quality: Pool, service, gym
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SurfaceTravel
- Reviews: 275
User Rating
Excellent Hotel
This hotel lived up to its reputation and is one of the finest in the world. It is also very good value for such a top-end place. The service was excellent from the moment you arrive and also for special situations. Our daughter got stung by a spider, so to be safe we wanted to see a doctor. A fellow there walked us all the way through the mall next door to one doctor's office which was closed, and then to another one which was open. Only after we were waiting to see the doctor did he leave us after making sure we knew how to get back.
The staff at the breakfast buffet are the best we have experienced, bar none (including The Datai in Langkawi). I asked for HP sauce: they didn't know what it was, but came back with some nonetheless in minutes. My egg was getting cold as I waited for my toast: they offered to bring it to me when it was done.
We first stayed in an "Executive Park View" room. One problem with this hotel is that the doors to the rooms are not sound-proofed. We had two rooms neighbouring us who were very loud all night, banging doors, etc. We complained four times that night, and after discussions with management the next day, they upgraded us to a huge suite for the remainder of our stay.
Unique Quality: If you're on the right side, it has spectacular views of the Twin Towers. The service is deserving of another mention as a unique quality.
- Opinion of Price: most expensive
Mandarin Oriental Kuala Lumpur Photo: Bedroom in the suite - Twin Towers view
2 more images-
ITjetsetter
- Reviews: 197
User Rating
Watching the tower's Accomodation
Good Stay, excellent service , great breakfast, beautiful city view swimming pool. Business room very well equipped.
Rooms bit old style compared to the other hotel on the same price range in South East Asia.
Unique Quality: Location.
Excellent service.
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oerkenbo
- Reviews: 98
User Rating
Helpfulness
Understated elegance
This is a younger cousin of the more legendary MO's elsewhere in Asia steeped in history like the ones in Hong Kong and Bangkok. It was only built in the last 15 years or so and therefore no, Somerset Maughm and Graham Greene never slept here.
Nevertheless there were the comparable accoutrements of a 5-star MO: understated Asian-influenced furnishings and decor throughout the hotel. The lobby is not grand but beautiful with pinkish marble and a nice orchid centerpiece that reminds you that you're in the tropics.
Rooms are nicely furnished with a sitting area, nice-sized desk if your work is still hopelessly stuck to you, tea/coffee facilities, fruit plate and a nice bathroom with a separate shower.
Compared to the Bangkok Peninsula or the Shangrila Horizon rooms the KL MO might be a bit shy on the luxury meter, but the impeccable service is unmistakenly MO. You're always addressed personally by your name.
One more thing, the breakfast buffet is fabulous. The Malay options are particularly good. The service, well, it's a MO. Of course it's excellent. How else would they have it?
Unique Quality: You should get one of the rooms facing the Petronas Towers.
- Opinion of Price: more expensive than average
Mandarin Oriental Kuala Lumpur Photo: Room with a view
2 more images-
sparkletraveller
- Reviews: 1
User Rating
Number 1!
This hotel was recommended by close friends who regularly travel to KL and had stayed in various hotels before finding this gem. The hotel is beautifully decorated, and very clean. Service was fantastic, the staff were extremely helpful and never made us feel like we were inconveniencing them if we had any special requests. The location of the hotel is particularly good- in the heart of KLCC and for those who love shopping, it's just a few steps from the best shopping centre in KL (Suria KLCC) and right beside the beautiful park and lake area of KLCC. So after a long day, you can go back to the hotel leave your shopping there, rest, and go back out and enjoy the local night life! Well worth every penny!
Unique Quality: Service
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leanne_pearc
- Reviews: 388
User Rating
Mandarin Oriental
A faboulous hotel centrally located. The staff are very professional and speak excellent english. The service efficient and no problems. Truly a 5 star hotel. We had a standard room and it was decorated so well. There is a staff member at the lift to press the button for you.
The buffet breakfast is extensive and also includes waffles!
Unique Quality: The location was most likely the most unique feature. KLCC is located right next door and is open until 10pm at night....2 minute walk.
- Opinion of Price: N/A
Mandarin Oriental Kuala Lumpur Photo: The pool
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CorruptedSanity
- Reviews: 8
User Rating
Best Hotel in Malaysia
We spent 8 nights at the MO early August 2007.
We opted for the Club rooms because firstly we had access to the club lounge where we could relax, read a book, magnificent views of KL and the Petronas Towers, plus food was served almost all the time (free), access to a pool table and several computers with internet. All the above was free. We also were eligible for free same-day cleaning of 8 articles of clothing.
Location:
Not really in the Golden Triangle area but right beside the Petronas Twin Towers and SURIA KLLL and convention center.
Service:
Simply Perfect. We were offered very large and quality umbrellas to use on the days it rained.
Room:
We stayed on the 22nd floor and enjoyed views of the Petronas and the city all day long, especially at night when it was all lit up.
Breakfast Buffet:
Super.
This is really one of the best hotels we've stayed at and we've been to the Royal Mirage in Dubai, the Emirates Palace in Abu Dhabi.
Unique Quality: Daily flower display in room.
Daily unique plate of fruits.
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mfas2000
- Reviews: 23
User Rating
good but i didnt find it great
We stayed 3 nights in Mandarin oriental.. location is great, in downtown next to KLCC suria and petronas tower. well connected by major transportation. Rooms are abit outdated. Gym is ok and resurant food is good. They say is its the best in KL
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Nissanmit
- Reviews: 29
User Rating
Helpfulness
Good Location
1st class! Near to KLCC
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More about Mandarin Oriental Kuala Lumpur
Photos
KLCC Park & Mandarin Oriental Hotel
View from 13th floor of Mandarin Oriental Hotel
View from my room in the Mandarin Oriental
Forum Posts
What hotel best shangri-la or mandarin oriental kl
Which hotel is the best of the two above. Going to KL in April 06 and would appreciate anyone who has been to either of these two hotels.
Many thanks.
RE: What hotel best shangri-la or mandarin oriental kl
I've stayed at both these hotels, although a few years back. So am not too sure how much they may have changed. The Shangri-la has been there for a lot longer and has a more traditional, classic feel to it. It's got lots of lush vegetation around the pool area, so you feel like you really are in the tropics. The Mandarin Oriental is closer to the Twin Towers and I got a really great view of them from my room. If I remember correctly it is situated on a slight hill. It had a great swimming pool with a great view as well. All I can say is that you won't be disappointed in either of them if my experience is anything to go by. You might want to also check out some reviews of the hotels on tripadvisor.com. Have a great time.
RE: What hotel best shangri-la or mandarin oriental kl
Pricing
Manadarin may be more expensive
Hotel Rooms
Each has its own signature. however, Mandarin rooms are new as compared to Shang. Shang had recently upgraded its rooms. Own preference
Location
Shang - walking <5min to the nightlife ~beach club, Life Ctr, etc
Mandarin - walking <15 min to the nightlife, 5 min to KLCC
Comforatble, spacious lounge,
both okay.
Hope it helps
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Daily flower display in room.
Daily unique plate of fruits.
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Mandarin Oriental Kuala Lumpur
We've found that other people looking for this hotel also know it by these names:
- Mandarin Kuala Lumpur
- Kuala Lumpur Mandarin Oriental
Address: Kuala Lumpur City Centre, Kuala Lumpur, Wilayah Persekutuan, 50088, Malaysia