Maya Hotel Kuala Lumpur

5 out of 5 stars5 Stars

138 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, 50450, Malaysia

8 Reviews

Hotel Maya Kuala Lumpur
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Satisfaction Very Good
Very Good

Value Score Average Value

Similarly priced and rated as other 5 star hotels

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Good For Couples
  • Families69
  • Couples79
  • Solo78
  • Business67
  • NeverGrowOld's Profile Photo



    In the first overseas trip of my daughter, we stayed in Hotel Maya in KL. It was a good choice. Everything there was just perfect: the room with soft bed and large rest-room, the restaurant with good good, the friendly staff... This hotel is located right in the city center and you can walk from there to KLCC.

  • ITjetsetter's Profile Photo

    Tower's View Hotel in KL


    Beautiful Experience. Sept 2011
    we have booked for 1600 MR ( tax included ) an offer which was on the website stay 3 nights and pay 2 . breakfast included - which was a very good one.
    we could choose between at return transfer from the Airport to the Hotel or a Free SPA Treatment for 2 ( we have opted for this one and was very well worth -)
    Free WIFI .
    Staff was very nice anc helpful i would definately go back again.

    Unique Quality: PACKAGES

    Directions: CITY CENTRE

  • Pod's Profile Photo

    Great for a cool beer.


    Very clean and posh hotel.

    Unique Quality: A realy nice glass of Tiger beer. Realy cold and tasty. smooth and refreshing. Mixed nuts to chew on. A great stay.

    Directions: 138 Jalan Ampang
    50450 Kuala Lumpur
    Hotel Maya is located on Jalan Ampang, right in the commercial and business district of Kuala Lumpur. Just 8 minutes' walk from the Petronas Twin Towers

  • kl's finest


    1st stay in kl was berjaya times square hotel (great bfast) & the 2nd and all after that it has been with maya.

    i've been a regular there & its one of the main reasons why i keep craving for more kl. great staffs, very accomodating & friendly. and the decor is fab. small & cosy, so staff are v attentive. next time yr on to kl i suggest u try this.


    Unique Quality: spa, hydro pool, friendly staffs, massive rooms, klcc prime view

    Directions: opposite zouk kl, klcc prime view, need i say much?

  • lalikes's Profile Photo

    Most Accommodating Hotel


    Architecturally beautiful lobby/hotel. A 4 1/2 star hotel without the pretentious-ness. Rooms were great. Staff was great. I will say, as an embarrassment to myself that I was locked in the stairwell for over an hour. I was just going to go down one flight and by the time I saw the sign that said doors lock and there is no re-entry it was too late. Oh, well. That is how traveling goes.

    Unique Quality: Semi indoor pool. Breakfast included... FULL breakfast. Excellent advice on local restaurants.

  • Overrated & Confused Property


    I am a frequent biz traveller to KL and each time I would stay in hotels around KLCC. Over the years, this is the only property that changes branding and concept every 2 years or thereabouts. It was a Radisson, followed by Park Plaza. Then it became Hotel Grand Maya and now it's a boutique hotel called Hotel Maya

    Overall, the change this time around is significant - larger rooms and modern amenities (rainshower shower heads and decent bath tubs). The addition of a spa is a plus point

    And the re-designed and themes of its restaurants is a welcome change

    However, it reeks of a bit of pretentiousness. The poolside/ spa dining outlet has pizzas on the menu. Room service takes nearly 40 minutes while ala carte dishes are inconsistent in terms of garnishing and taste

    The staff tries very hard to please. This is its main saving grace. So perhaps the issue is insufficient manning or training

    Lastly, 2 things that remained unchanged and a negative point for travellers - there is a cemetery behind the hotel and the hotel proper is sandwiched between 2 office blocks (front and back of the building are offices). Thus first impression upon arriving at the hotel is always a bit of a damper

    Unique Quality: Location to KLCC is within a stone's throw ... and the warmth of the harried staff is great!!!

    Directions: KLCC

  • my44's Profile Photo

    Truly an urban oasis


    Actually this hotel is now known simply as Hotel Maya (formerly Park Plaza Hotel and Grand Sri Maya). Now this hotel has been redesigned into a fabulous urban boutique hotel with superb interior design and one-of-its-kind services. I really loved the studio room which I stayed in. Timber-strip floors, well-appointed bathroom with luxurious rainshower, heavenly twin beds, etc. The room utilises a lot of mirrors which gives it a very chic look. I also loved the swimming pool, simply amazing. It is called a Hydrotheraphy Pool (waterjets a la jacuzzi and heated to perfection). To be honest, this is one of the best hotels I've stayed in KL!

    Unique Quality: The room, the Sky Lounge (KLCC view, very fantastic at night), the Hydrotherapy Pool, unique breakfast serving at the Maya Brasserie, great services overall.

  • mansionion's Profile Photo

    Hotel Maya (formerly Hotel Grand Maya)


    Hotel Maya is the new name for Hotel Grand Maya (which was formerly known as Park Plaza Hotel) is housed in a 22-storey ultra modern building with both traditional and futuristic elements, incorporated in the design, decor and facilities. After its recent re-branding exercise, the hotel aims to be a boutique resort in the city.

    The hotel is strategically located within the Golden Triangle of KL and just walking distance to the Petronas Towers. Its hotels facilities and services includes:

    Room Facilities
    24-hr room service - dataport / fax hookup - 3 IDD telephones - in-room safe - tea & coffee making facilities - hair dryer - colour TV with in-house movies - separate bath & shower unit

    Hotel Services
    business centre - swimming pool - gymnasium - jacuzzi

    Pelita Brasserie - Straits Restaurant - Poolside Cafe & Bar - Lobby Lounge

    Credit Cards Accepted
    American Express - Diners - MasterCard - Visa - JCB

    Unique Quality: Interesting building design, close to Petronas Towers.

    Directions: Between the Petronas Towers and Malaysia Tourism Centre (MTC)

More about Maya Hotel Kuala Lumpur

Best Weve Stayed In A Long Time!

by TripAdvisor Member Henwoods

We spent 3 nights at the Hotel Maya and it was the best 3 nights of our 9 day trip away!!! We had originally booked a studio room, but after checking into our room we wanted to get a room that was a bit bigger, so we went down to front desk and asked to be shown a deluxe suite. We were originally quoted 80RMB more for the upgrade, however when coming back from dinner we were told that we were upgraded FOC! We stayed on the 22nd floor and the view of the petronas towers from our window was great...

The deluxe suite was fantastic, the room layout was done so well, the bathroom was huge, dressing room was also huge and the bed and the linen was so so comfortable! I am very picky with beds and linen and this was absolutely wonderful! If you have to run from the dressing room to the front door you know that you are staying in a large room!

We booked our hotel through Asia Web Direct and they provided us with the malaysian exprience fit for a king and queen. We had massages, breakfast, items pressed daily FOC and much much more.

The staff at the hotel went above and beyond there duties even did some shopping for us at the markets (unbelieveble) and made our stay here the best weve exprienced in a long time. WE travel and stay in hotels often and this wins hands down.

We will be defintely staying here again!

average room but nice deco. bad service!

by TripAdvisor Member js1e

its our first time stay in this hotel. at first we are quite sceptical from the outside, but before the stay, i once had a company function there and my first impression to the surrounding and decor was like 'cool'. this is gonna be my next hotel in my list. and so i checked-in a couple of weeks later..

check-in staff was okay. friendly and threw a few smiles. the room was ok, but here's the complaint.

1. the telephone was smelly! u can actually smell other's saliva. yuck!

2. bathroom was leaking. complaint, but minimal intervention. at first they promised to move us to a new room, but they didnt. we did not follow up cos of the hassle to move our stuffs (only 3 nights)

3. worse of all - SERVICE! very rude staffs. 4 out of 5 staffs we encountered was plain rude. i didnt expect friendliness (cos my expectation was not high for this hotel) but i was surprised by the rudeness where the guy just looked at me with an eye and even responded with a high voice.

there are plenty more hotels in klcc area. i have stayed more than a dozen 5-star hotels in kl area in the past 2 months, so far this is the WORSE in terms of service.

but if you want an unforgettable experience, go ahead and stay at hotel maya. try their truly 'unique' hospitality. well anyway, i made my complaint and their manager responded with an email with apology. he said he's investigating my report. now at least there's a good part of it.

loved it

by TripAdvisor Member hishamk

Stayed at the maya for our honeymoon for seven days. Loved the feel of the hotel and the design. Rooms lived up to the expectations were very clean and well maintained. Bathroom was amazing in the junior suite. Whenever we needed something staff were efficient and courteous. One major complaint is that the reception staff is a bit iffy on the packages offered at the hotel so make sure u save the page and point it out to them if needed. And double check all reservations as they seemed to be having a bit of a problem with their systems. But that was still a very minor issue overall and we loved our stay at the maya. The japanese resteraunt was excellent but all night menu was not quite up to the mark food quality was found lacking. The spa staff wasnt too helpful either but the concierge desk was very helpful and went out of the way at times to make helpful recommendations and reservations if needed. Overall i would say if u want the big hotel feel u are better off going somewhere else as there is no lobby culture at the hotel but there would be nothing which would make me think twice aout checking back in.

Forum Posts

nearest currency exchange beside hotel maya

by missjay


im leaving for kl next week and staying at hotel maya. can anyone tell me where the nearest currency exchange counter ( from a respectable bank if possible) beside the hotel is? i dont want to exchange dollars at the hotel front desk since the exchange rate is usually low.i would appreciate your feedbacks, thanks!

Re: nearest currency exchange beside hotel maya

by khalid48

Are you coming in thru the KLIA Airport or LCCT ? If you are, there are many currency exchange counter over there (at KLIA)..or if you missed it and proceed from the airport to KL Central (using the ERL or The AirAsia BUS).there are also many exchange counter at KL Central...normally the rate provided by the private counter is slightly better than the bank..however if you arrived late at night, I'm afraid there will be no counter you need to wait until the next day..agree never change your money at the is very, very KL you can find the currency exchange counter at almost all shopping complex..if I'm not mistaken Hotel Maya is not far from
KLCC..there you can change your money

Re: nearest currency exchange beside hotel maya

by Wiley_Coyote

given that just about every shopping center has at least one or two currency exchange offices, competition is pretty good between them...thus the rates are prety good. hotels rip you off since they have you captive and most people don't bother. anyway, i'm still amazed at why people would exchange cash these days when ATM machines offer probably the best rates. unless you're getting completely screwed by your bank in ATM fees, it's usually the way to go!

Re: nearest currency exchange beside hotel maya

by chiabh

hi jay...

just walk down the road to klcc and there are 3 banks in the klcc suria shopping complex... there are also money changers as well... or public bank on the way to klcc... it is less than 10mins walk from hotel maya...



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 Maya Hotel Kuala Lumpur

We've found that other people looking for this hotel also know it by these names:

Hotel Maya Kuala Lumpur

Address: 138 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, 50450, Malaysia