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Ritz Carlton Kuala Lumpur, Kuala Lumpur

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Ritz Carlton Kuala Lumpur, Kuala Lumpur
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The corner room - Kuala Lumpur
The corner room
by kenari
Kuala Lumpur Hotels: Reviews and photos of the Ritz Carlton Kuala Lumpur posted by real travelers and Kuala Lumpur locals.
Ritz Carlton Kuala Lumpur
NO 168 JALAN IMBI, Kuala Lumpur, MY 55100
• 10 Photos
• 12 Reviews
• Satisfaction Index:

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Ritz Carlton Kuala Lumpur: Good service
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  • Room service breakfast yummy! - Kuala Lumpur
    Room service breakfast yummy!
    by Lalee
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    Absolutely incredible. Rate included laundry, fully cooked breakfast in the restaurant or continental in the Executive Lounge, free broadband access in your room, 24 hour butler service, in room check in, access to the Executive Lounge with drinks and food for most of the day and the room amenities were fantastic - even included a loofah and bath crystals!

    UPDATE - MAY 2006
    Just stayed again and laundry is no longer included. Got stung with a 400RM + laundry bill which they let me pay only half, but still! For those expecting free laundry - this no longer applies.
    Free breakfast in your room is no longer an option. You can have breakfast in the restaurant or the lounge.

    Staff and service rock.
    Attention to detail amazing.
    Location is close to the shops, very very important

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  • Theme: Hotel
  • Price: US$80-120    » Currency Converter
  • Comparison: more expensive than average
  • Phone: +603 2142 8000
  • Directions: Bukit Bintang Area - Golden Triangle In the heart of the shops and happening centre of Kuala Lumpur
  • Website: http://www.ritzcarlton.com/hotels/kuala_lumpur/

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    Ritz Carlton Kuala Lumpur: Free Laundry, Free Alchohol, Free Coffee
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  • All right I suppose - for a Ritzy time - Kuala Lumpur
    All right I suppose - for
    a Ritzy time
    by sourbugger
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    The only catch is you have to stay at the Ritz!

    The best hotel in KL can sometimes be available for less than 400 Ringgit - and this, when translated into western prices is an absolute bargain.

    The service levels puts the Ritz in the Five-star bracket, by providing a Butler-service in every room.

    "My Man" was available 24 hours a day to provide teas/ coffee (complimentary), run baths, iron newspapers etc. He also serves an impressive breakfast in your room, whipping away large silver domes to reveal your scambled egg on toast.

    There is also a "club" which provudes free drinks and snacks at various times of the day.

    My favourite memory was emptying the contents of our rucksacks, and after 3 weeks it was not pleasant, and getting them washed for free.

    Not only were they returned but the shirts cam back as new, duly packaged with plastic and cardboard wrapping.

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  • Theme: Hotel
  • Price: US$40-80    » Currency Converter
  • Comparison: more expensive than average
  • Directions: In the Golden Triangle - Use the monorail station at Bintang
  • Website: www.ritzcarlton.com

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    Ritz Carlton Kuala Lumpur: Ritz Carlton Kuala Lumpur
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  • Ritz Carlton Kuala Lumpur - Kuala Lumpur
    Ritz Carlton Kuala Lumpur
    by mansionion
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    The Ritz-Carlton Hotel Kuala Lumpur is a club-like boutique hotel, the first of its kind in Malaysia. It has a distinctive interior design that blends European elegance with fine Malaysian art and craftmanship. The hotel is set to become the first hotel in Malaysia to introduce an all-Butler service to all it's guest floors. It is also conveneitenly located close to the Bintang Walk area.

    KL's only hotel with all-Butler to all its guest.

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  • Theme: Hotel
  • Price: US$80-120    » Currency Converter
  • Comparison: more expensive than average
  • Phone: +603 2142 8000
  • Directions: A litle bit further from the Bintang Walk area.
  • Website: http://www.ytlhotels.com/properties/ritzcarltonkl/index.html
  • Other Contact: ritzkl@ritzcarlton.com.my

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    Ritz Carlton Kuala Lumpur: Excellent--in all regards
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  • I've stayed in a lot of hotels after living in Asian for 14 years, but I'd have to put the Ritz KL at the top of my list. The service was perfect. Example: When I asked my butler if he had any suggestions about gay bars, he non-chalently said, "I'm straight, but let me check with someone who is gay and I'll get back to you." Sure enough in a few minutes he returned with a colleague and we had a 10 minute conversation about KL gay options. Amazing. Later than night when I returned with a new friend, no one in the lobby batted an eye. The only negative is that the pool is almost completely in the shade.

    The lounge on the 19th floor is always open and drinks are on the house. There was more free booze at the manager's reception. There was even someone to hook up my laptop to the internet--for not charge of course. A hot breakfast was delivered to my room on time. Once you consider that all of these kinds of things are included in the room charge, the cost is reasonable.

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  • Price: US$80-120    » Currency Converter
  • Comparison: more expensive than average

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    Ritz Carlton Kuala Lumpur: Boutique Hotel
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  • Recommendation:
    Yes – if you are on Business and you need a comfortable room with ADSL modem and internet connections but not fussed about using other facilities like the gym, the pool and spa facilities.

    No – if you are on vacation and want to be pampered on holiday.

    The main plus about the Ritz-Carlton is that it’s a 5 star hotel with a difference, in that the meaning of boutique here refers to the personalised service one gets when staying here. They make a point in remembering your name and you are greeted by about 3-6 members of staff each time you enter the min doors to the Hotel.

    The butler service is simply a glorified room service – but he is also there to make your coffee for you at the push of a button – hence you will not find coffee making facilities in your room. Our butler actually wrote to us as he was concerned as to why we have not asked for his assistance.

    There is however a lounge on the top floor that serves up free coffee and nibbles through out the day, couple with the free laundry service makes this hotel stand out from the rest.

    From a gay perspective, we did not sense any discomfort from any member of staff. Its either because things have become more liberal, or the staff were oblivious to the fact that we were a gay couple, I however think that it’s the former.

    But because they made a point in remembering our names, and the number of hotel staff that greets you as you come in – its perhaps awkward if not slightly embarrassing if one tries to bring a guest back to the room (if you catch my drift).

    Our BIG minus is the fact that

    1. The gym is tiny
    2. The pool – built with Malaysians in mind (who prefer to stay out of the sun whenever possible) is completely shaded.
    3. There is no grand entrance hall – more like a reception at a luxury condo.

    Would Joel and I stay there again, possibly not as Joel likes the sun and I like the gym.

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  • Theme: Hotel
  • Price: US$120-180    » Currency Converter
  • Comparison: more expensive than average
  • Directions: Bintang Walk - Bintang is the Malay word for Star.

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    Ritz Carlton Kuala Lumpur: Service, service, and MORE service!!!
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  • As I have said a million times, only in Malaysia can you stay at The Ritz Carlton for under $150USD! However, the lower price is not at all reflected in the high quality of service and the luxury you feel while staying at this hotel. From the smiling, friendly staff, to large, spacious rooms, to water and a treat on your nightstand next to your turned down bed at night, this hotel is the best I have stayed in so far, and it would be hard for me to return to Malaysia and not stay there again.

    Upon my arrival to the Ritz Carlton,I was greeted by a slew of hotel staff who already knew my name. I was escorted to my room by 2 staff members whose sole purpose was to make me feel welcome and explain all the amenities available to me. To follow was the valet with my luggage, and then my butler, who brought me fresh orange juice and chatted with me about my plans while in KL before explaining to me all the services that he could provide me. My favorite service was the complimentary laundry for my nice clothes. I would find them placed in my closet on hangars the next morning or sooner if I requested.

    I stayed in the Executive Deluxe Room, which gave me access to the RC lounge. The room was very large, and the marble bathroom was very luxurious. The bath and shower are separate, and the toilet is separated by a smoke glass door.

    The Ritz Carlton lounge on the 19th floor has a great view and relaxing ambiance, and the staff provide you with refreshments, including alcohol.

    The bar downstairs is great also. In the evenings, they have a very talented jazz trio.

    Also of note are the complimentary in-room DSL line, and the business lounge with complimentary Internet computers.

    I have had some really good inclusive breakfasts, especially in Dubai, so I can only give this hotel perhaps a 3.5 to 4 out of 5. There was a chef for made-to-order eggs, and the rest was buffet style.

    The spa is associated with the famous Pangkor Laut Spa Village, and offers the same exemplary service, though it is a bit too pricey for my taste. A toenail polish change and eyebrow shaping would have cost me $75 US. The hair salon was worth the cost, as they expertly cut my African-American hair in a cool Japanese shag. Note: there is a regular pool and one a little nicer by the spa.

    When going out, the staff greets you by name and gets you a taxi. After a day of shopping, you feel as if you are coming home; at least two staff members at the door to open your taxi and usher you inside, saying, "Welcome back, Miss RavenSymphoNie."

    If you have a bigger bank account and don't want to go far or get wet during an afternoon shower, you can take the skywalk connecting the hotel with the luxury mall with high class stores like Dior, Vuitton, Celine, and Fendi.

    The location and view is probably the only weak point of this hotel. There is much construction, which makes the view less than spectacular. This hotel is also not located near the center of town. However, there is much nearby. The Low Yat electronic shopping mall, Times Square mall and indoor amusement park, and other smaller malls & restaraunts within walking distance.

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  • Price: US$120-180    » Currency Converter
  • Comparison: more expensive than average

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    Ritz Carlton Kuala Lumpur: The one and Only
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  • Ok so after my unsatisfactory night at Marriot, we moved to Ritz. the one thing that convinced me to stay was the level of service you get, right from the door. They are really really sincere, and the staff is international (fr Japan, Africa, US, etc etc) but they all genuinely seem to want to wish you well.
    Some staff who really made my day include Sham(butler), Hesham(guy fr the spa), Vick(bell boy), Shafie(security guard who is really really nice) and this little Malay man who wears a traditional green outfit.

    There is a linked aircon walkway linking Ritz and Starhill (JW marriot), very convenient. Also each floor has butler service, and our butlers really made the stay special. They kept feeding us with complimentary brownies and choc biscuites (HEAVENLY!!) and helped us in more ways than one. The pool is small but deeper than marriots and more secluded as welll. COmplimentary spa services are included, and you have to try the whirlpool there.

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  • Price: US$120-180    » Currency Converter
  • Comparison: more expensive than average

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    Ritz Carlton Kuala Lumpur: The highlight ofour 4 week trip
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  • Just superb ! From the moment you arrive until the moment you leave, the service just exceeds all expectations. The lobby is small, and the decor is elegant,in a kind of English country house kind of way. Spacious rooms, comfortable seating ( we had a sofa and an arm-chair with ottoman ) very nice, large marble bathrooms. Generous amenties and thick, snow-white towels. The complimentary laundry - as much as you like, ws returned with "smalls" in a wicker hamper, and other items on hangers, small things like a missing button, or fading on an item, was noted with an apology, and an offer to repair if required ! Wonderful butler service, highly trained and professional , we felt like visiting royalty. There is a lounge on the 19th floor for all hotel guests. Beautifully presented food presentations throughout the day, cocktails in the evening. Coffee, cool drinks etc. Again, the most gracious, welcoming service. I acknowledge that the buffet breakfast was not as extensive as some hotels, but the elegant, intimate restaurant and the attentive service more than make up for this.

    Unlike other reviewers, I enjoyed the shaded pool, it is small but big enough for laps and there is very comfortable seating. Fitness area was lovely with ladies and mens facilities - huge jacuzzi, loads of those fluffy white towels, soft music and thoughful amenties like combs, hairspray, talcum powder etc. The equipment in the gym was of a high standard with each having it's own TV mounted above it, headphones were offered as you arrived.

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  • Price: US$80-120    » Currency Converter
  • Comparison: less expensive than average

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    Ritz Carlton Kuala Lumpur: a posh accomodation ?
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  • Malaysia's first all-butler hotel is located near Bintang Walk, Kuala Lumpur's upscale and trendy business and entertainment hub.

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  • Phone: 03 21428000

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    Ritz Carlton Kuala Lumpur: It’s like a small paradise in the heart of KL.
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  • When i need to meet my business friend or just to relax myself in kuala lumpur,ritz carlton always in my minds.located in the Bukit Bintang area providing my family with easy access to KL's upscale shopping and entertainment amenities.lOT10 bb plaza ,planet hollywood and others which fullfill our family needs

    all-butler hotel room which i can leave mykids without fear in the room .The hotel service is superb and the quality of the staff is outstanding.

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  • Comparison: more expensive than average

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