| Hotel Rating: |   | | Satisfaction: |   | | Reviews: 10 | Photos: 11 | | 17-21 Jalan Bukit Bintang |
 | Kuala Lumpur Royale Bintang X-Novotel Ce Reviews | 1 - 10 of 10 |  |
 | |  |  | Royale Bintang X-Novotel Ce: Royale Bintang Hotel(Novotel Century Kuala Lumpur)
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This 4 star hotel was formerly known as Novotel Century Kuala Lumpur Hotel before re-branded to its current name. Whatever name it is called, you can be sure of its good services and strategic location in KL's Bukit Bintang area. It is within walking distance to major shopping complexes (Low Yat Plaza, Berjaya Times Square KL, Sungai Wang Plaza, BB PLaza, Lot 10, KL Plaza and Starhill) as well as dining and entertainment hub (Planet Hollywood, cafes/restaurants/hawker delicacies at Bintang Walk, Jalan Alor and Changkat Bukit Bintang). With two monorail stations in its vicinity (Imbi and Bukit Bintang stations), it is well connected to other places of interest in KL as well.
Conveniently located. Leave a Comment Theme: HotelPrice: US$20-40 » Currency ConverterComparison: about averagePhone: +603-21439898Directions: At the end of Jalan Bukit Bintang, KL.Website: www.accorhotels-asia.com Other Contact: cklhres@pd.jaring.my
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| | | | Royale Bintang X-Novotel Ce: Royale Bintang
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Upon arrival, the reception staff is not very friendly and the service is very very slow. And of course not very helpful. Everything we asked they said 'not sure'. Worst still, some couldn't speak English. So, don't expect too much. The room is fine. My stay there is quite a pleasant one (as it is quite near to most of the shopping places) except for the breakfast part.
As for the free breakfast buffet, I am very disappointed with their standard. On our first day, when we went to the coffee house to 'redeem' our free breakfast buffet, the waitress ushered us to another place where you walk through the 'dirty' exit corridor to a 'run-down' so-called ballroom. The seating layout there is Round Tables for 10 where you have to share the table with others. If you are in small group (i.e. 2) and happen to bump onto selfish people refusing to share with strangers for breakfast, Good Luck to you in finding seats. On the next day, we went to the same coffeehouse again for our breakfast and noticed some guests had their breakfast in the coffeehouse. So we decided to observe further. This is actually 'Double-standard' because we are all paying for our stay. We are so annoyed. So, on our last day there, we insist to have our breakfast at the Coffeehouse for our breakfast. According to the waitress, we have to wait for empty table first which we did. Queues started to be formed outside and the waitress claimed that the coffeehouse is full. Guess what? At least 4 tables were stacked with piles of dirty dishes which nobody bother to clear and for conveniences, just stack it there. Immediately, my point of view is the staff there would rather let the dirty dishes sits on the tables than to clear for their guests. As for the food, no big deal at all. Not much choices, average taste and the worst part is they are not very "on" in replenshing the food.
Remember, the next time if you stay there. Insist to have your breakfast at the coffeehouse because you paid for it. Theme: HotelPrice: US$40-80 » Currency ConverterComparison: about averageDirections: Accessible to most of the shopping centre
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