Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, 50250, Malaysia
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93%
of people enjoy staying here
756 Opinions
Excellent
448
Very Good
211
Average
57
Poor
23
Terrible
15
Our Members Say
Flying.Scotsman
Reviews: 183
User Rating
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Just what we wanted
This is an excellent hotel in pleasant location near 2 rapid transit stations. Our 27th floor room was spacious, well appointed, had a huge bath and shower room, and amazing views out of the massive windows. What it lacked in local character it made up for with friendly service and a very good restaurant. Breakfast was included and offered a wide choice of dishes, many Asian, and lots of fresh fruit. There were curry dishes, Chinese dumplings and noodles, croissants and Danish pastries, eggs, pancakes, and lots of other food. We ate dinner in the main dining room twice and would recommend the buffet, which again had a huge range of curries, Chinese and Western dishes. We normally like to stay in places with more local colour, but the "need" for air conditioning, the central location, and the reasonable prices for this level of accommodation in KL, steered us to this hotel. We booked through Hotel Club. For a short break I would recommend the Sheraton Imperial.
Opinion of Price: more expensive than average
Sheraton Imperial Hotel Kuala Lumpur Photo: The reception area of the hotel
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Vicki-Maree
Reviews: 9
User Rating
Noisy and getting old
We stayed at the Sheraton Imperial for 3 nights as a stopover on our way back from Vietnam. This was meant to be a chance to relax but it certainly didn’t live up to 5 star expectations. Our room was your ordinary standard but they call it deluxe which was certainly a misnomer as it certainly never reached deluxe status. Some 5 star establishments have rooms that are 3 star and we felt this was more a 3 star standard. Everything was just getting old from the stained carpet to bath fittings coming out of their placings. On our first night we were woken at 5.30am from the call to prayer from the nearby mosque and we realised that was going to be a daily occurrence. No where had we read on any reviews about this early morning wake up call. After speaking to reception we were moved to a lower floor and surprise surprise it was even louder the next morning. We then spoke to the duty manager who told us that they had done everything they could do (except move us to a higher floor) and more or less, too bad. Really disappointing, 3 nights where we could have been staying at the much better located, serviced and quieter mandarin Oriental.
Opinion of Price: more expensive than average
Aquacraig
Reviews: 55
User Rating
Great business stopover....
This newly refurbished hotel is very, very comfortable. Graet selection of restaurants. Its a little away from the city centre, but taxis are reasonable here.
Unique Quality: Great breakfast buffet.
Opinion of Price: about average
Related to: Seniors, Business Travel, Spa and Resort
BorneoGrrl
Reviews: 731
User Rating
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Very posh hotel
The Sheraton Imperial Kuala Lumpur is one of the Luxury Collection hotels in the Starwood chain. Therefore, you will expect 5-star service and facilities. I was fortunate enough to have stayed on the executive floor with its huge rooms and bath. Everything is spelled luxury and it shows in their rooms & furnishings and of course fabulous views of the city
It is situated along Jalan Sultan Ismail, which is a bit far off from the major shopping malls or night spots but there is a nightspot called the Asean Heritage Row which is within walking distance. Otherwise, you can enjoy in the hotel's lounge and bars which is quite good.
You can either take a taxi or a monorail to the hotel. It also has a complimentary shuttle to KLCC for you your shopping trip or entertainment
Opinion of Price: more expensive than average
Related to: Luxury Travel, Business Travel
Sheraton Imperial Hotel Kuala Lumpur Photo: Sheraton Imperial, Kuala Lumpur
elmasri
Reviews: 227
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5* for the price of 3*
Stayed here only one night so unfortunately did not use all the facilities of the hotel. However at ?50 per night I would stay there for a week if needs be. The concierge was amazing sorted out my trip to Langkawi for the next day including flight. The waiter at the 1st floor bar let me try 3 wines before I made my selection (i'm not used to drink Chardonay from New Zealand so I asked to try and they let me). I could not be more impressed with the service.
Unique Quality: there is a spa, pool and gym, 2 bars with live bands and you can have a meal in either.
Opinion of Price: about average
Related to: Business Travel, Luxury Travel
Sheraton Imperial Hotel Kuala Lumpur
fachd
Reviews: 306
User Rating
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One of the good hotel in Kuala Lumpur
We chose the executive suite and glad we did. Everything was large. The bathroom, the very comfortable king size bed, the sitting room had a great view especially at night. It had fax machine, internet access etc. Good room service and the staff were friendly but a bit slow especially when they were busy. Well maintained pool. Everyday change of linen and towel. Allowed seven piece of laundry per person. Free alcohol and snacks in the executive lounge from 6pm with free beverage all day.
Unique Quality: Excellent buffet breakfast, so many to choose from. You can have Chinese, Malaysian or Western style breakfast.
Opinion of Price: about average
Sheraton Imperial Hotel Kuala Lumpur Photo: Hotel Lobby
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Swwaattcchh
Reviews: 50
User Rating
Helpfulness
Good quality in nice location
It's located right next to a street where you can find the hippest pubs. Very convenient location too. Hotel itself is good. Service and facilties are first class. Hotel staff are friendly enough.
Opinion of Price: more expensive than average
Related to: Luxury Travel
johnsarahandq
Reviews: 2
User Rating
Outstanding Quality Hotel
Excellent accomodations! The bedds were solid (not a plus for sime, but great for my back!), and the bathrooms were luxurious. Included a work area for me, while my wife wqas not disturbed. Highly recommended!
Unique Quality: Great Views, although the views of the Petronas Towers are limited and were not available to us - the top floor club area made up for it!
Opinion of Price: about average
Related to: Budget Travel, Trains, School Holidays
Sakura_Kobe
Reviews: 207
User Rating
One of the best hotels in Kuala Lumpur
I like its colonial style and chic interior, particularly beautiful curve of spiral staircase at the lobby floor, which is the highlight of this hotel. When you wind up a flight of stairs, you will find a bar lounge or cafe restaurant or others. Everything is luxurious and is arranged perfectly. I liked the club lounged, which is the exclusive lounge for the guests of club floors. I found most of the guests are business person from abroad. It opens late at night, so I could spend comfortable and quiet night there. I liked friendly and modest service too. Then I stayed at least one hour every day. My room, No.3014, had nice view and was spacey. It had a large window from which I could see KL Tower. When I asked a housekeeper to clean my white jacket by a memo in a piece of paper. They had done very well. Hotel staff learned high quality service and you are supposed to pay for that, of course. I recommend this hotel for matured persons.
Opinion of Price: most expensive
Related to: Luxury Travel, Business Travel, Romantic Travel and Honeymoons
Sheraton Imperial Hotel Kuala Lumpur Photo: rest room
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Forum Posts
Sheraton Imperial - KL - renovations
by rosie235
We are trying to decide whether to stay at the Westin or the Sheraton. Our travel agent is recommending the Sheraton but I have read that they are upgrading the rooms, pool, lobby etc in 2007.
Does anyone know if this is being done at the moment and if the pool is closed.
We will be there in mid June so I understand that things may change by then but I don't really want to book a place where we may not be able to use the amenities and are subjected to constant construction noise.
Re: Sheraton Imperial - KL - renovations
by nataliasarani
hey ya, im not sure about sheraton in June, but i can assure Westin hotel ( the place where i chill out) located in centre for shopping, shopping n shopping etc imagine Louis Vouitton just two blocks walking distance, walking further up n u will find SG WANG, Lot 10, Star Hill...where u can find reasonable price shopping spree, oh ya, maybe if u want to hang out at for drink at nite after your children sleep, just check out in westin underground, CUBA- Latin Band, Cigars n Wine. Enjoy!
Q:suggestions for our trip to KL "ello,
I've recently joined the VT group & since I would be making a trip to Kl
along with my girlfriend I was eagerly..."
A: "1) Bukit Bintang area is the right location to stay, nearby Jalan Alor (food street), shopping mall (Lot 10, Sungai Wang, Times Square, etc), and Monorail to connect with..."
Read 3 Replies»
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