Islamabad Serena Hotel

Khayaban-e-Suhrawardy, Islamabad, 44000, Pakistan
#1 of 6 hotels in Islamabad
Excellent (4.5 out of 5.0) 9 reviews
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Serena Hotel Islamabad

Best (5.0 of 5.0 stars)
by written on April 7, 2012

The five-star Serena Hotel in Islamabad, Pakistan was designed by renowned Pakistani architect Nayyar Ali Dada and opened in 2002. It features 220 rooms with state-of-the-art facilities, a ballroom for 200 people, three unique restaurants, a shopping mall, and a health club with a swimming pool. The hotel's rooftop banquet and main lawns can accommodate up to 1,000 guests. It is also a member of the Leading Hotels of the World.

The Serena has 25 hotel properties in Africa (in Kenya, Mozambique, Rwanda, Tanzania and Uganda), as well as ten hotels in three Asian countries (Afghanistan, Pakistan, Tajikistan).

The Serena Hotels are owned by Agha Khan IV, the 49th and current Imam of the Shia Imami Nizari Ismaili Muslims. The hotels and other properties owned by Agha Khan are intended to improve the lives of locals rather than reap huge profits, and they do not serve alcohol.

badrofalex's Profile Photo

not the Marriott but even better

Great (4.0 of 5.0 stars)
by written on July 5, 2011

the hotel is a little best historic but it's the hospitality of Pakistanis that make all the different
the main restaurant buffet is real good with some live traditional music

flerk's Profile Photo

Maybe Pakistan's most luxurious hotel

Good (3.0 of 5.0 stars)
by written on May 15, 2007

Stayed at the Serena for a night. Me and my friend decided to blow the rest of our money on a luxury night. It's a beautiful hotel. Everything is gorgeous there. The lobby with the traditional live music, the garden with running water with fish, the pool. Everything is perfect. The only thing that irritated me was the arrogant way the receptionist behaved. Other then that we didn't have much contact with the staff. The breakfast buffet was the best I have ever had. Food from every corner of the world was available and it tasted amazing. If you go for a junior suite you get a room on a higher floor. We had a fantastic room with a 32" flat screen, broadband, a big comfy bed, sitting arrangement. The room was on an executive floor so there were a relaxation room with a 42" flat screen, free coffee, tea, snacks and juice. Reserved for the floor only (every executive floor has once). The guy working there was a very polite man.

We got a nice view of the surrounding hills. They were working on expansion when we were there so that ruined the view a bit. It's very expensive but compared to other so-called 5* hotels the Serena is far superior in quality. I am not giving the hotel a "Great Experience" because it's too expensive and the receptionist was a but off-putting.

flerk's Profile Photo

Maybe Pakistan's most luxurious hotel

Good (3.0 of 5.0 stars)
by written on May 15, 2007

Stayed at the Serena for a night. Me and my friend decided to blow the rest of our money on a luxury night. It's a beautiful hotel. Everything is gorgeous there. The lobby with the traditional live music, the garden with running water with fish, the pool. Everything is perfect. The only thing that irritated me was the arrogant way the receptionist behaved. Other then that we didn't have much contact with the staff. The breakfast buffet was the best I have ever had. Food from every corner of the world was available and it tasted amazing. If you go for a junior suite you get a room on a higher floor. We had a fantastic room with a 32" flat screen, broadband, a big comfy bed, sitting arrangement. The room was on an executive floor so there were a relaxation room with a 42" flat screen, free coffee, tea, snacks and juice. Reserved for the floor only (every executive floor has once). The guy working there was a very polite man.

We got a nice view of the surrounding hills. They were working on expansion when we were there so that ruined the view a bit. It's very expensive but compared to other so-called 5* hotels the Serena is far superior in quality. I am not giving the hotel a "Great Experience" because it's too expensive and the receptionist was a but off-putting.

Beauty & Luxury

Best (5.0 of 5.0 stars)
by written on October 19, 2005

Located on 6 acres near the lush green Margalla Hills and Rawal Lake/ next to the diplomatic enclave. The Islamabad Serena surrounded by tranquil jasmine gardens/ with Serena water bodies/ combines the historical architechture of the region with traditional hospitality/ the most modern comforts and technology.

Unique Quality: All prices is in US Dollar, per room, per night.
* Applicable taxes already included in the rates.
* Rates are subject to change without Prior Notice
* Rates are valid only thru booking with Asia Travel.
* Rate is not applicable for walk-in guest at Hotel Counter.
* Above rates are not applicable during Special EvenTS

FACILITIES IN THE SERENA HOTEL!!!!!

Best (5.0 of 5.0 stars)
by written on August 25, 2005

*Banquet, party and meeting rooms: a ballroom and lawn space that can accomadate up to 1,000 guests
*Fitness centre:separate gyms for ladies and gents.
*High speed internet-featured in every room!!
*Outdoor pool-heated
*spa facility:massage, steam room and sauna
*boating on rawal lake-5 mins away
*Fishing on rawal lake
*Golfing-5 mins away
*Horseback riding-5 mins away
*Sailing on rawal lake
*Tennis courts- 5 mins away

TravisHenderson's Profile Photo

Best hotel in the world

Best (5.0 of 5.0 stars)
by written on March 10, 2005

I lived at this hotel for four months in 2002; I have returned and spend a few nights again in 2003 & 2004. This hotel is amazingly elegant with the most educated and professional staff in the country. It is the hotel of choice for all major embassies and government officials from all countries when visiting Islamabad. If you are looking for luxury and safety this is the ideal hotel.

Note: The comment about sunbathing topless made by another member is not all together true. You may get away with it once, but it is inappropriate culturally and will lead to problems.

Unique Quality: The architecture of this hotel is beautiful and amazing. The facilities are top of the line. I would rather stay at this hotel than any other I have stayed or lived in world wide to include the Paris Hilton.

Luxury and service!

Best (5.0 of 5.0 stars)
by written on March 28, 2004

Fabulous 5 star hotel! Large room with regional hardwood furniture, great wall pictures and carpeting. Clean bathroom with top quality English toiletries. Shower and bathtub in the bath! Excellent room service - I swear they lived next door!

Staff did everything possible to ensure a wonderful stay (so much one day we had to ask for them to leave us alone!). Excellent lighting schemes in the room.

Unique Quality: Morrocan restaurant (stick to the couscous) and probably the ONLY decent American burger in Isloo! (called the Gourmet Burger.)

Outside lunch was fabulous - great breakfasts and buffets as well. Work out room great and business center accessible and lowcost.

Daily fruit and nut basket. Fresh baked goods, sweets and drinks available all the time in lobby.

Directions: Near the French Embassy or the Convention Center

Serena Hotel

Great (4.0 of 5.0 stars)
by written on August 30, 2003

Serena is one of Islamabad's most beautiful hotels. It is five star hotel located opposite Islamabad Convention Centre. Margalla hills and Rawal lake are on walking distance from the hotel.

The hotel has 197 elegantly furnished rooms and suites decorated in Punjabi and Swati style overlooking the Margalla Hills and Rawal Lake.

Each room offers Satellite television, telephones with direct access, internet and e-mail. radio, electronic safes and air-conditioning facility. Bath rooms are modern and well maintained with hair dryer facility .

Unique Quality: Dining facilities includes Zamana Restaurant and Coffee shop, Al-Maghreb Restaurant,
Lobby Lounge, Rakaposhi (Pastry & Ice Cream Parlor , Baradari BBQ and Pool bar.

Deluxe room rate starts from Rs. 14,000 ( S 241 appox) per night. Service is excellent and food is delicious.

For reservations you can either e-mail this hotel at dsish@serena.com.pk or you can call them directly.

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Amenities at Islamabad Serena Hotel

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Kids Activities
  • Continental Breakfast
  • Free High Speed Internet
  • Spa
  • Suites

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