| Hotel Rating: |  | | Satisfaction: |  | | Reviews: 3 | Photos: 3 | | Roxas Boulevard |
 | Manila Heritage Hotel Manila Reviews | 1 - 3 of 3 |  |
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 | Heritage Hotel Manila: Decent Hotel for the price
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 by sigpro229
Once in the room, conditions improved. The room was decently clean, although the décor seemed a little old. The bed was comfortable enough. The TV seemed a little small, at about 19 inches, but there were a good selection of channels. The city type view was pretty good of Manila Bay and Mall of Asia. The shower was kind of sensitive. Moving the temperature control knob just the slightest would result in a quick scalding or cold water. Of course, the water temperature would vary throughout the shower, but not too badly. One time, they seemed to have run out of hot water and I was left to take a not too cold shower.
The breakfast buffet was mediocre. More over, the hotel puts out only one type of juice which is different everyday.
Personal customer service interaction was excellent, as is Pilipino tradition. That is not to say they do not have anything to improve on. Twice I had to get new keys. The second time, I was told, was because I hadn’t used the key in the last 24 hours and for security purposes the system locks the key out. This was all well and good until the front desk person that gave me a new set of keys wrote my room number on one of the new keys. That is a big security no no. Also, several times, I did not receive my full compliment of towels.
All in all, I would stay here again if, and only if, I plan to spend the majority of my time in the Pasay area, as the price seems to be right.
Free shuttle to and from the Mall of Asia. Casino Filipino is connected to the hotel.
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