Mandarin Oriental Manila

Makati Avenue, Metro Manila, Makati, Luzon, 1226, Philippines
#159 of 300 hotels in Manila
Very Good (3.5 out of 5.0) 8 reviews


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uysijessa's Profile Photo

tired rooms, stuck in the past

Bad (2.0 of 5.0 stars)
by written on June 25, 2010

wayne and i sometimes check in at makati hotels for various reasons but mostly to avail of the GCs we have. In staying at the Mandarin we’ve been able to stay in one of their superior rooms and deluxe rooms and between the two rooms I’d have to say that their superior rooms are soooo tired and rundown looking already. I don’t know why Mandarin insists on sticking to the “old world luxury” feeling with bulky furniture and a bulky TV when all the other top hotels are renovating and refurbishing their rooms to make it sleeker and more modern WITHOUT losing the feeling of luxury. It’s just sad how the mandarin seems to be stuck in the past.

In fairness to them though, I heard from a friend that the hotel is now renovating and refurbishing rooms little by little so hopefully things will change soon. In the meantime, if you do decide to stay at the Mandarin I suggest you get a Deluxe Room instead of a Superior Room which is much better than the superior rooms. Deluxe rooms have bigger space and a bigger bathroom albeit the same (or almost the same) furnishings but not as tired looking as a superior room. The jump in price isn’t that huge anway.

Do note however that if you do book a room at the Mandarin it’s location is not as good as say Shangri-la or Manila Peninsula or even Dusit. It’s a bit far off from the commercial area such that you’d either have to make a 15-20 minute walk or take a cab.

iclee's Profile Photo

Manila hotel bookings

Good (3.0 of 5.0 stars)
by written on January 10, 2009

I checked this and found that they mere forward bookings to Agoda. The rate I got there was similar to a walk-in rate. If you are a local, call the hotel direct and ask for the local rate in Manila.

I used Mandarin Oriental as a sample case to check the rates.

Stay too short

Best (5.0 of 5.0 stars)
by written on October 27, 2007

I arrived after 8pm. Ordered room service, got very nice hamburger and fries. Went down to Cigar bar, had excellent cigar and some nice Whiskey. Left at 4:30am ouch! Not enough time to enjoy this nice looking hotel.

Unique Quality: Was upgraded to suite, because of my business. Nice work out facility. Excellent service, staff remembers your name on the Executive floors! Front desk staff extremely service oriented.

Directions: About 30 minute drive to airport at 5am :>)

OnTheRoadGoombah's Profile Photo


Best (5.0 of 5.0 stars)
by written on September 30, 2007

Enough said -- Wow. This is a world class hotel. The rooms are clean, comfortable and quiet -- something to be said for this city of horns blaring all hours of the night.

This hotel has the most professional. courteous, and personable staff I have ever come across. The fitness center and pool areas are well kept and staffed by a great crew.

Unique Quality: The pool is world class.

Directions: in Makati section up the road from Glorietta and Greenbelt shopping centers.

miscen's Profile Photo

An Oasis in the Middle of Makati

Great (4.0 of 5.0 stars)
by written on March 20, 2007

While we live in Manila, our home is in Alabang which is in the suburbs. For a special treat, my family checks into the Mandarin Oriental for a weekend several times a year. While the hotel's facade and lobby are not imposing or as eyecatching as some of the other hotels in Makati, they have the BEST service in the city. The staff are always pleasant and helpful and they have some of the best restaurants in the city. In addition, they also have a spa which is conveniently located on the Club floor and also offer yoga classes!

Unique Quality: Fantastic buffet at the Paseo Uno

Directions: At the Corner of Makati Avenue and Paseo De Roxas

fyrul's Profile Photo

Manila's Friendliest Hotel

Great (4.0 of 5.0 stars)
by written on August 1, 2006

I've been to Manila many times and stayed here. The service is excellent from the hotel taxi to housekeeping. Concierge was very helpful. One time I had to mail an envelope with thick documents to USA and they just did it for free because I was running to the airport.

Unique Quality: Great for business trip, spacious bathroom, good breakfast.

Directions: Makati Business Area

izar's Profile Photo

Good Room, Average breakfast and where is the lobb

Good (3.0 of 5.0 stars)
by written on October 20, 2005

I must say the room was good, so was the bath room. In terms of a luxury hotel.... I missed having a decent lobby to wait and see people walking by.
The breakfast buffet for the cheaper rooms is not good for this kind of room.

Regarding the pool.... not much to say.

Unique Quality: UNique quality for me was the bathroom and the hotel stuff.

Directions: IN Makati near greenhills

Mandarin Oriental Hotel

by written on August 26, 2002

US $80

Unique Quality: This is a great hotel - fantastic service, nice pool and quiet rooms which are great when i've been working nights. Typically for Manila they have a half hearted 'security check' at the entrances though.

3 Photos of Mandarin Oriental Manila

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