Not so bad...
Staff service was average. Be prepared to wait for about 20 minutes to be given attention, especially in the morning! It was not that bad when we checked in (it was about 1 am), it took about 15 minutes to sort out our reservation. But they did help us with our luggage.
Our room was more than enough for two people, it was clean, however, the carpet and bed cover needed replacing. We had cable channels on telly so that was good. Bathroom was okay, not that huge but good enough. The view from our room was not splendid, we could see the pool below and the offices on the other side of the road and that's about it.
On our first night, we found out that we didn't have any towels, so we requested a couple and after half an hour they gave us our towels. We also had a problem with our telly and they sorted that out for us, after about two phone calls.
They've got a locker where you can leave all your important stuff but sometimes you have to prepare to wait to access it as there are a number of guests who use it.
They also have an internet station, but the connection was not that fast. It's only open during office hours though.
Their pool is not massive but clean. They have some sort of a cafe there but for some reason, I think it was close so we were not able to order anything.
We didn't try their restaurant, bar and casino, as we preferred to eat out and check the scene in Bay Walk and Malate area. They have live entertainment though, in their bar, during the night.
The hotel is about 5 minute walk to Robinsons Mall so that's handy. It is also close to a number of fast food chains so there's no problem in getting any food. It was easy to get a taxi and the staff on the lobby will help you in flagging one.
If asked if I would stay again, I probably wouldn't. It was okay that we tried it out for three nights. We didn't have any bad experience but I was not impressed with the service and facilities, at all.