The Worst and Most Unsafe and Inhospitable to stay
A Norwegian friend found himself at the Bus Terminal in Manila from Pampanga and booked in Swagman Hotel Manila at noon on Jan. 11, 2011. It is his first time in the hotel as he normallystays in City Garden Hotel in Makati City.He went to the Mall of Asia at about 2:00 pm after getting settled in his room. However, upon his return at the hotel at about 10:00 pm, he discovered that somebody broke into his room and took his lap top and all his money.He finally reported the break-in to the Hotel Manager the following morning because there was no duty Manager after office hours. There was no security camera nor any Safety Deposit Box inside the room thus leaving any guest exposed to any theft and robbery. His money now all gone, he wanted to go to the NBI to report the robbery and file a formal complaint against the hotel for damages as he suspected it was an inside job and well aware that he wont get any assistance from the local police and having been warned that the police are usually in cahoots with the criminal activities. The hotel manager refused to assist the guest to the NBI and instead took him to Precinct No. 5, Ermita Police Station where my guest was instead booked and investigated for Estafa non-payment of the one night stay at the hotel at the instance of the Hotel Manager.Naturally, the Police did not assist the guest in distress regarding his loss of cash and valuables and instead found himself harassed to discourage him from pursuing the damage claim and to further investigate the robbery. The hotel manager of Swagman, instead of assisting a guest in distress for the lousy security they provided managed to have my friend cough out P 2,400 of what was left for the one-night stay. That is Swagman Hotel. Over priced. Dirty rooms and dirty tricks.Dont stay there if you want to keep your shirt on your back.
Unique Quality: Worst characteristics - many. The wors is total absence of Security camera in the hallway where the rooms are located and no safekeeping box in the rooms.