Waterfront Cebu City Hotel & Casino
in Cebu City
Waterfront Cebu City Hotel & Casino is a place I try to stay everytime I visit Cebu City.
I love the atmosphere of the foyer,the breakfast in Cafe Uno and the pool.
However the standard rooms are badly in need of refurbisment.The Rattan room fittings are outdated,the TV`s are small and old (still being CTV)You would just say the whole room was showing it`s age.Hopefully in the near future the rooms will be refurbished.
The WiFi is free, signal is strong in the foyer,in the rooms so so at times
Now don`t get me wrong that criticism aside the rooms are clean and ok but for me disappointing for a hotel with the reputation and stature of Waterfront Cebu City Hotel & Casino
Unique Quality: As I said above I just love the atmosphere,decor of the foyer also the location being close to a multitude of restaurants and also close to Ayala Mall
My husband attended a conference in Waterfront Hotel-city side and I followed him. On his first night, he dined in the lobby court and ordered a pasta dish. Upon following up order after 30 minutes, he learned order was not placed and dish is not available. He went ballistic and threatened to pull out booking from hotel. Hotel made up for boo-boo by giving complimentary stay nights and hotel limo pick-up for me. They also delivered a bottle of wine, two dozens of roses and a box of chocolate cake upon my arrival.
All restaurant outlets were at par or even better than Manila hotels. I'll describe later in the restaurants section of this travel file.
Amenities were new and working. The Duty Free outlets inside hotel were adequate.
I am just bothered by constant influx of people because of the Bingo in the casino.
Unique Quality: Food taste very good and truly affordable if not cheap. Resto facilities are world class
Directions: At the center of the Queen City of the South is Waterfront Cebu City Hotel & Casino, located 30 minutes from Mactan international Airport, and a stone's throw away from the city's financial district.
Waterfront Lahug is my second best if you are staying in Cebu City. Not sure nowadays as there are new hotel sprouting.
As most business offices are located at Asia IT Town Park, you may better off staying in Waterfront Lahug if you have business meeting there. Since The Village, one of the premier night spot in Cebu is currently closed and being renovated (?), activities near Waterfront maybe limited.
But the hotel has its own attraction- PAGCOR Casino.
Unique Quality: Casino inside the hotel and near Asia IT Town Park.
Wait for it to complete its renovation
For a hotel that claims to be a five star, this was a huge letdown. We were lucky to have been assigned a 16th floor twin room. It had the basics: twin beds, a TV (an old one), a working desk, a sitting area, a minibar, a closet and a decent bathroom. It was decent, but it wasn't five star quality.
For a hotel that claims to be a business hotel, it surprisingly lacked an iron and an ironing board. We reserved for a twin sharing room, but we were only provided with one bathrobe. The towels were old, and we were only provided with 2 bath towels, a hand towel and a floor towel. At my four-star hotel in Singapore, I was provided with at least 7 towels---if I remember correctly. They also didn't replenish their toiletries daily, like they do in most hotels.
They couldn't even clean the bathrooms thoroughly!
Breakfast is served at the Cafe Uno daily. It was fare. They served a good variety of fruits, cereals, bread and pastries. As I normally don't eat anything heavy in the morning, I can't say much about the relatively heavier fare. I must say, though, that the food they served during our workshops was good.
The convention center needs some renovation, too, especially the restrooms. It's old, it stinks (the air freshener is too overpowering) and needs thorough cleaning. They seriously need to change the hand dryer.
Unique Quality: On the plus side, they do provide free wireless internet access at the hotel lobby and function rooms. However, the in-room wired internet access can be very expensive.
I checked out the gym, the Citigym, and I'm impressed. But then again I'm easily impressed as I only use the treadmill. ;) They have a lot of cardio machines on hand, that's always a plus. I didn't get to check out the pool, though.
The hotel also houses a small shopping arcade, Duty Free Philippines, the Casino Filipino and a restaurant row.
The staff are friendly and helpful. We had difficulty getting the shower started (I know! I know! I stay in a lot of hotels, but this one stumped me. It's soooo embarrasing!). We had to call the front desk for assistance, and they sent up somebody to help us out. All this in less than 5 minutes. Now that's service.
As they are renovating, the hotel promised larger rooms with better amenities. I suggest you wait for that as they will be changing everything from the layout to the beds.
Nearby Waterfront Cebu City Hotel & Casino
Nearby HotelsSee all 68
Cebu Northwinds Hotel 0.3 miles away
Crowne Garden Hotel 0.3 miles away
Metro Park Hotel 0.4 miles away
La Florentina Pensionne 0.5 miles away
City Park Inn 0.5 miles away
Waterfront Cebu City Hotel & Casino
We've found that other people looking for this hotel also know it by these names:
- Waterfront Hotel Cebu City
- Waterfront Cebu City Hotel And Casino
- Waterfront Cebu City Hotel Cebu City
Address: Salinas Drive, Lahug, (formerly Waterfront Cebu City Hotel), Cebu City, 6000, Philippines
2 Photos of Waterfront Cebu City Hotel & CasinoView Professional Photos
Amenities at Waterfront Cebu City Hotel & Casino
- Swimming Pool
- Wheelchair Accessible
- Room Service
- Fitness Center
- Free Parking
- Business Services
- Continental Breakfast
- Shuttle Service
- Free High Speed Internet
- Bar / Lounge
Cebu City Travel Forum
Need advice about Cebu City, Philippines? Visit the Travel Forum for Cebu City and ask our Answer Gurus.