Copthorne Orchid Hotel Singapore

214 Dunearn Road, Singapore, 299526, Singapore
#420
Rank 420 of 563 hotels
in Singapore
Very Good (3.5 out of 5.0) 8 reviews
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The worst hotel i've ever stayed in.

Terrible (1.0 of 5.0 stars)
by written on July 13, 2010

We had quite a tiring day after long bus journey from KL to Singapore at early hrs. We got our hotel bookings done through one of the trip agents. We checked in our room and what we find - untidy linens, NOT -flushed WC!, Coffee mugs with coffee dripped all over the table, dirty bathroom with all black soil spots everywhere! Literally wanted to ask who stayed here b4 we checked in. We had jam packed schedule for the day and had only 3 hrs to get some rest and get ready to explore Singapore. But to our surprise we were not the only guests to get such a dirty welcome but our fellow travelers also got untidy rooms. We informed the hotel reception about the same and ONE house keeping girl, who was too rude and responded with not so warm gestures, was sent for the full floor which had like 15 rooms. People were literally standing over her head to do their room first. I went to the reception and asked them if they could shift us to some other room. But they straight forwardly said " we are full". I told her bout the room condition and had to use toilet urgently for which she replied back " ma'am there are others too who want use the wash room. we have pregnant women waiting for rooms to get cleaned , you guys are young couple. Please bear with us." She looked like she was proud of this fact that she has made expecting mothers wait to relief themselves!. Disgusting is less a word for them.
When we got our room cleaned and we 'actually' checked in, we saw that flush was not working, we had two single beds kept far apart with good wooden telephone table playing the game of not letting the beds come together at all, t.v. was not working and so was the controller for it. I never had such a bad experience.

Unique Quality: There was no view from our room.

Singapore stopover

Terrible (1.0 of 5.0 stars)
by written on April 27, 2010

Lovely foyer that is where it ended room was awful very musty smelling an unclean last guest review still in folder suggesting they sweep the sheets as there was hair everywhere We would not recommend this hotel to anyone staff at reception were rude an unhelpful they said we had been upgraded to a $390 a night room from $280 without being asked would hate to have seen that room A lot of other guests we spoke to were also unhappy with the hotel Porter was very helpful an also the shuttle service was handy to get into town
This was the last of our holiday an shame it ended on such a bad note we had just spent 2 weeks in Vietnam an hotel staff over there could teach the staff at Copthorne Orchid a thing or two

The best in Singapore Copthorne Orchid

Best (5.0 of 5.0 stars)
by written on March 18, 2009

We checked in around 9pm by a very friendly manager who happily extended our checkout time from 12pm to 2pm as our flight was a midnight, she also gave us a king size bed.
I must say that the room were air conditioned and almost new. This hotel is a good value for money for its price. There is also a free shuttle to Orchard road every hour and at 20 mins past the hour
The hotel has a pool which is very clean. There are multiple tour operators present next to the bell counter ( concierge), The hotel was very kind to extend my stay till 7pm the night I was leaving when they heard I was ill from the $15 burger I ate at Night Safari. The hotel even made calls to ask us if there was anything the we could be helped with even sending us a fresh pair of towels. I haven't seen such service for a while not even in Australia.
Would definitely recommend the Copthorne Orchid not only for it's value but also for the friendly staff

Unique Quality: The room was great with a balcony, Beds were relaxing to sleep in , with 2 extra pillows available. The toilets were nice and clean to use. Room service was good and efficient.

Directions: From BT Timah Road you turn left and you reach the hotel. Very close to Raffles club.

charming place

Best (5.0 of 5.0 stars)
by written on November 28, 2007

stayed here from the 12th - 21st november n had a fantastic time..yes it is a bit away from the action but there is a coach to drop one to orchard n also pick up. though no mrt is close
by taxi s are cheap n one can reach any part below 20 sin dollars. since we were a family
it was nice as one had a point to point drop. the room was fantastic big n clean though most
reviews said prepare for the worst. break fast was good though repetitive so at the end of 2 weeks one did get fed up. though good value for money. the staff was prompt and attentive. did stay in the plymouth section of the hotel where the rooms are bit spacious with a balcony attached.

Unique Quality: quiet in its own way n nice a good place to chill out after a long tiring day either shopping or sightseeing. a nice petrol pump close by so one cud pick up essentials if needed
cos room rates for beers etc were exhorbitant.

Directions: off bukit timah road . nice locality close to singapore zoological gardens the singapore zoo,
night safari science centre n jurong bird park

Bayslions's Profile Photo

Bit out of the way

by written on August 2, 2006

This hotel is quite a bit out of the main shopping areas of Orchid Road but taxi cost about $8-10 Singapore Dollars to get almost anywhere. The hotel staff are not the most appoachable people and can be very hard to understand. The internet their was quite expensive so didnt use it. We had trouble with our first room as toilet was not flushing but after 3 attempts of maintenance person to fix we were upgraded to a better room across carpark where we had a balcony overlooking the city and next to Raffles Club. The hotel is about a 200m walk to a service station where you can buy your drinks a bit cheaper than the mini-bar which was very dear. $5 for a can of coke!!! The pool was in great condition but right on the highway so was a bit noisy. The gym had all the equipment for a workout. If go back to Singapore again will probally like to stay a bit closer to action but would be happy to stay here if on overnight stay. Was easy to get to zoo about $10 SGD.

Pool-The pool has a deep and shallow end and you can pick up a towel from around pool. It is very close to the main road. Gym- Excersise bike, 2 x treadmills, free weights and benchpress machine. Very clean and tidy

Bayslions's Profile Photo

Singapore Hotel

Good (3.0 of 5.0 stars)
by written on July 30, 2006

This hotel is quite a bit out of the main shopping areas of Orchid Road but taxi cost about $8-10 Singapore Dollars to get almost anywhere. The hotel staff are not the most appoachable people and can be very hard to understand. The internet their was quite expensive so didnt use it.
We had trouble with our first room as toilet was not flushing but after 3 attempts of maintenance person to fix we were upgraded to a better room across carpark where we had a balcony overlooking the city and next to Raffles Club.
The hotel is about a 200m walk to a service station where you can buy your drinks a bit cheaper than the mini-bar which was very dear. $5 for a can of coke!!!
The pool was in great condition but right on the highway so was a bit noisy. The gym had all the equipment for a workout.
If go back to Singapore again will probally like to stay a bit closer to action but would be happy to stay here if on overnight stay. Was easy to get to zoo about $10 SGD.

Unique Quality: Pool-The pool has a deep and shallow end and you can pick up a towel from around pool. It is very close to the main road.
Gym- Excersise bike, 2 x treadmills, free weights and benchpress machine. Very clean and tidy

Directions: Apparrently is in area of where the millionaires live.

Thumbee's Profile Photo

Good Budget Hotel

Good (3.0 of 5.0 stars)
by written on October 30, 2005

We moved here from our disastrous two-day one night (booked on the internet) stay at the Gallery Hotel. More on that under the Gallery hotel.
The Copthorne is just a little out of the way if you are looking for a buslting street as you step out of your hotel (somewhere on Orchard Rd. would do that for you).
But its deliciously close to Newton circus, where we spent our last night in Singapore with just 45 dollars on hand, loads of food from make-shift Bombay Chowpatty-style (for those in the know, this will conjure up the image pretty nicely) and chugging beer after beer and doing so much of people watching while slowly getting nice and sozzled, But always remembering we had to save 6$ for our taxi ride back.
The Copthorne is one of those slightly un-involved places, if you get what I mean. It runs well, one might say, and there's not too much pomp and show, if you get my drift...

phillarkins's Profile Photo

Good comfortable accomodation

Great (4.0 of 5.0 stars)
by written on August 15, 2005

we had a delightful stay at the copthorne. The rooms were very comfortable and the bed was excellent. rooms were air conditioned and temperature was easy to set. This is a good value accomodation for its price. the facade could be improved but the rest is fine.

Unique Quality: The hotel has a pool which is average in size but is clean and refreshing as all pools should be. It has a gynasium with two running machines one cycle and a weight machine with four stations. It has a lot of free weights as well.

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