OK for the price
Parkroyal on Beach Road is a business class hotel, located almost in the Arab quarter. The lobby is very stylish, but unfortunately this does not fully extend to the rooms.
We had asked for a non-smoking double, but on arrival we were shown to a smoking twin. The room stank of smoke so bad that I immediately told the porter that this is not what we asked for and we will not stay in this room. He was understanding and called to reseption to see if other rooms were available. There was one smoking double so we agreed to go check it out and since it didn't stink of smoke (allthough had a funny smell) we agreed to take the room. I must say that the hotel handled this very well as the next evening we received a call that a non-smoking double was be available. But as we had already unpacked, we decided to stay in our current room.
The room was OK what comes to amenities and was very spacious. There was an ironing board, a minibar, a hair dryer, nice toiletries etc. But it was no where near perfect and here is why:
- bathroom sink didn't let water out and water stayed in the sink. We asked this to be taken care of but after a couple of hours the same problem was back
- I hate the planked and sheet thing. I mean that kind where you have a woollen planket over a sheet. Yuk!
- What ever you do, DO NOT look up when in shower. On the ceiling where the air-condition is, there was this horrible layer of mold and there was so much of it that it looked hazardous to the health. DISGUSTING! The bedroom air-con had similar problems but not as bad.
- we wanted to go on the SIA hop-on hop-off tour and asked the concierge to show us the nearest tour stop. He directed us to a wrong bus stop (no, we didn't mess this up ourselves) and we lost an hour of valuable sighseeing time because of this.
We had an evening flight on departure and the hotel let us use the showers in the fourth floor. This was convenient since there were toiletries, hair dryers etc. This floor is also where the big pool, fittness centre and spa are located.
Unique Quality: Breakfast was nice and there was plenty of choise. I especially loved the fried noodless, the delicious waffels and the fresh fruit. I also used the laundry service and my laundry came back smelling lovely and nicely folded.
The location is OK, especially as the famous Arab street with its fabulous fabrics is just accross the road.