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Hotel Class: 
5 Stars - 14 Reviews and 877 Opinions
22 Orange Grove Rd., Singapore, 258350, Singapore
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wlightfoot
- Reviews: 61
User Rating
Helpfulness
Beautiful Hotel!!!
- Opinion of Price: more expensive than average
- Related to: Spa and Resort
Shangri-La Singapore
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smartiq
- Reviews: 9
User Rating
Helpfulness
Superb and Never Disappointed, Excellent service
We stayed in the Palm section which was beautiful and could walk to Orchard Avenue. We had a beautiful view of the gardens and pool, and the bathtub even had a television. THere was Japanese tea service on the en-suite table when we arrived, with a large selection of coffees and teas that we could naje ub-room. It had huge closets and service was impeccable. When entering the Palm Suite we were greeted with free champagne and snacks, a smile and a comfortable seat. This was available all day long.
If had to search for flaws which I found only in their eggs benedict which were overcooked the first time, and the second time, the egg yellow was missing.
I was not so happy with the in-room body massage service which could have been better. The HongKong Shangri-La massage is much better. Everything else was outstanding and we are happy to pay the price for this level of service. Well done.
Unique Quality: Impeccable service.
Beautiful hostesses and hospitable hosts.
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truesally
- Reviews: 22
User Rating
Helpfulness
Lovely & Lush - but birds for alarm clocks
The room was comfortable with a small veranda on which lovely, fragrant flowers were growing. Fresh fruit was delivered each afternoon with complimentary water (do not drink tap water anywhere in Asia) and a pot of hot tea.
There was a cafeteria-style restaurant where we had breakfast vouchers each day. It was unclear which areas we were allowed to choose from; my husband took something from each station and no one reprimanded him. The espresso drinks were different from our expectations, but not bad. There is also a separate deli with cases full of pastries that are half-price at closing.
At the top of the tower-side of the hotel, we ate at Blu. Normally we avoid any American-style food when travelling but this came highly recommended and with a coupon in the room :) The food was delicious, not too outrageously expensive (around $100US for dinner & drinks), but the view was worth it. I think we could see the entire island from there, and the sky was gorgeously colored at sunset. We were startled & amazed to see a gecko clinging to the wall outside our window. Service was pleasant and prompt.
This was our first stop on our trip and I didn't realize doing your own laundry in Asia is considered ridiculous. I found a number for a "Laundry Room" in the directory and received directions for how to get there. I loaded my bag, grabbed my coins & book, and headed out. At the lobby, the concierge very graciously explained the "Laundry Room" is only for apartment guests (different part of the hotel) and I would need to leave my items for their service. I actually like doing laundry, wanted to read while I waited for my husband, and was horrified at the prices charged by the hotel ($200 for our couple outfits; I washed undergarments in our bathroom - there is a retractable clothesline).
The front desk was extremely helpful - changing money, selling stamps, writing directions, and arranging for cabs. Taxis are usually waiting outside and the queue is very organized.
Unique Quality: The garden side of the hotel is more expensive (we found out later) and although gorgeous, not entirely worth the extra price. It is a lush courtyard filled with tropical plants (most labeled) and koi ponds - the downside is the loud birds who attracted to this area at 5am...We were awakened everyday by their not-pleasant chirping.
There is a large pool and average-sized spa by the gardens, but also just outside the glass-walled restaurant.
Live jazz was playing most nights in the main lobby and complimentary small desserts & tea were available.
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Robbie1400
- Reviews: 2
User Rating
Helpfulness
The best hotel in Singapore?
I booked this hotel for a 2 night stopover on the way back from Sydney earlier this year. We arrived late in the evening tired after the flight. The welcome could not have been warmer. The hotel is very luxurious and the attention to detail is almost overwhelming.
Our room rate included breakfast as well as free champagne, cocktails etc throughout our stay. So although the room rate initially appears quite steep the final bill does not have pages of extras.
The hotel is very handy for the shops of Orchard Road.
Unique Quality: The hotel pool is beautiful and set in lush gardens. During the day staff bring round complimentary cold face cloths, fruit and iced water.
If you choose you can get a foot massage by the pool - very relaxing and quite good value.
The "Line" restaurant is the more casual of the dining options and is open 24 hours. The buffet in the evening has to be seen to be believed with a vast array of freshly prepared dishes from around the world.
The service at every level is amazing. The staff appear to anticipate what you are going to ask for. But they are never intrusive. It is a very relaxing experience.
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advice on singapore and borneo
Hi this is a first time user, we are going to singapore in september 05 for 3 days and then onto borneo for 12 days staying at shangri la hotels (tanjung in borneo) but need to know what is best to take UK currency or travellers cheque (don't believe in using cards)as both countries have different currency and what gets the best deal us dollers or sterling any advice would be gratefull, also any other tips would be very gratefull to recieve on either country many thanks thanks
RE: advice on singapore and borneo
For Singapore, both UK currency and travellers cheque (either Thomas Cook or Amex) can be easily converted to Singapore dollars at money changers available literally all over Singapore.
Check with the reception at your place of accomodation (Shangri La Singapore?) and I am sure they will be happy to refer you to one. Please do not change at a hotel though because they will give you some of the worst exchange rates around. Nearby Shangri La, it is the Orchard Road shopping belt and the exchange rates of the money changers there will be a little higher than most other areas, and similar to that at Changi Airport.
As for other tips, a lot of VTers have different opinions on what constitute as "tips" to a traveller. I suggest maybe telling us if you have anything specific in mind or you will get a whole range of replies. Just browse around VT for the pages on both countries. I am sure you will find something you like.
Hope this helps.... :-)
RE: advice on singapore and borneo
HI! You are welcome to take a look at my VT pages on Singapore. I am not sure what you have in mind for 3 days so hopefully you can trawl for some useful tips, if not on my page, from other VTers as well. The UK Sterling Pound is a "common" foreign currency here so you should not have any problems exchanging them into the Singapore Dollar. It's about ~S$3.1 to the UK1Pound now.
RE: advice on singapore and borneo
Don't even think about changing Sterling to US$ first. It means you then have a second change from $ into the local currency, so you pay commission/charges twice.
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Our Members Say
The hotel pool is beautiful and set in lush gardens. During the day staff bring round complimentary cold face cloths, fruit and iced water.
If you choose you can get a foot massage by the pool - very relaxing and quite good value.
The "Line" restaurant is the more casual of the dining options and is open 24 hours. The buffet in the evening has to be seen to be believed with a vast array of freshly prepared dishes from around the world.
The service at every level is amazing. The staff appear to anticipate what you are going to ask for. But they are never intrusive. It is a very relaxing experience.
3598 members live in Singapore
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Shangri-La Singapore
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Address: 22 Orange Grove Rd., Singapore, 258350, Singapore