Value Hotel Thomson

592 Balestier Road, Singapore, 329901, Singapore
(3 star hotel)
#110 of 588 hotels in Singapore
Poor (1.5 out of 5.0) 3 reviews
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worst accommodation ever, ANYWHERE

Terrible (1.0 of 5.0 stars)
by written on August 2, 2013

Room so very tiny two people can't pass each other. No safe in room, Only one tiny drawer for storage that would fit not much more than a brush and comb. No hanging space whatsoever.

Bathroom one tiny room consisting of basin, toilet and open shower with no curtain. No bath mat supplied, or any container for sanitary Floor like a skating rink. Can't take dry towel or clothes in there while showering.

Had to leave Hotel for breakfast in another building, which was small and grotty. Breakfast very over priced.

Front Desk staff and management very unhelpful and rude. I badly injured my arm and front desk staff would not supply me with a bandage to stem bleeding and told me to go to a \Dr or the hospital. (which I did and had to return to hospital every 2nd day for re dressing etc. I am still receiving treatment from my own Dr back home in Australia). Was told any guest that get injured in the hotel is because of their own stupidity or clumsiness and that they were not liable. Not once did anyone bother to enquire as to how I was.

I would not recommend this hotel to my worst enemy!!!

Directions: reasonably close to Central Singapore but long walk to train

ANCOLL's Profile Photo

I am dissapointed

Terrible (1.0 of 5.0 stars)
by written on January 3, 2012

The room is so small, I got 1/3 price for a bigger room at my country
The staffs are impolite, and not helpful especially when I found my bathroom door was locked and they didn't help at all

Will I go to this hotel again?

WELL.. NO..

I will choose another hotel which is better for sure

I got many photos about the room, will upload later..

Unique Quality: Feeling like inside a bird cage, the room is so small and no windows.

Henrik_rrb's Profile Photo

Cheap but bad service

Bad (2.0 of 5.0 stars)
by written on September 17, 2009

Most europeans will probably understand what I mean when I say that Value Hotel Thomson is the hotels' answer to the flights' Ryanair. It's cheap, really cheap. It's quite good and convenient - but the service is crap.

No problem with checking in, the room was big and plenty of space. Only problem was that, as often in Southeast Asia, the bathroom is a mixed toilet and shower. Not that you shower in the toilet (or other way around...), but the bathroom is so small that everything gets wet whenever you shower.

The hotel is more or less brand new, and apparently they haven't got everything in order yet, as in WiFi internet all over the building (maybe shouldn't say so on their home page then...). Of course our room was on one of the floors where it wasn't working, and despite the staff's reasurance that it soon would work again it still wasn't after three days. So then I asked to switch room.

That suggestion wasn't met with much happiness, but after a bit of discussing I was allowed to move mine and my girlfriend's luggage. No help from the staff, but instead got a irritated phone call from the reception after 20 minutes asking if I wasn't done moving soon, as they needed the room for other guests.

The whole ten days were like that, never any smiles, never any excuses for problem caused by the hotel and never any tries from the staff to make the stay better. Not even when we asked if it was possible to borrow a dvd-player (as our first had had one, but not the second) we got any help, just a "it's not included a dvd-player on that level"-comment.

To add to that the expensive breakfast was crap too.

So nothing good at all with this hotel? Sure not, the hotel pool was really nice and calm. And the room itself was very nice, both of them. The elevators were quick and you rarely had to stay waiting for one more than a few seconds. Best of all though was the price. I paid 77 SGD/night for a double room (excluding breakfast, 69 SGD for a single) which is about 40 euro. There are cheaper hotels in Singapore, but then the rooms are much smaller and the area is less nice. If just the hotel staff could be a bit more service minded this would be a really good hotel!

It's located a bit away from the most central parts of the city, but a 10 minute walk brings you to the closes MRT-train station, and then you're just two stations away from Orchard Road.

The hotel has a parking space inside a garage, but it's quite expensive and not included in the room rate.

Unique Quality: Great pool, big room.

Nearby Value Hotel Thomson

1 Photo of Value Hotel Thomson

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Amenities at Value Hotel Thomson

  • Restaurant
  • Swimming Pool
  • Room Service
  • Free High Speed Internet

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