Royal Palms Beach Hotel

4.5 out of 5 stars4.5 Stars

De Abrew Drive, Kalutara, Sri Lanka
Royal Palms Beach Hotel
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Satisfaction Excellent
Very Good

Value Score Average Value

Similarly priced and rated as other 4.5 star hotels

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Good For Business
  • Families82
  • Couples83
  • Solo82
  • Business100

More about Royal Palms Beach Hotel

Royal Palms Beach Hotel

by Jarin

In fact it is a beach resort with all luxury you desire.
The building is kept low so it does not disturb the tropical surroundings. It is about 40 km from Colombo (abt. 45 min).
The rooms are spacious and of course air-conditioned (with telephone, satellite-TV with video channel, music channels, minibar, safe, hairdryer) with a beautiful view. The service is perfect, the staff is very friendly and the food (buffet) is excellent.
Depending on the season price may vary. Large lobby with reception, lounge bar, shopping arcade, beauty salon with hairdresser, billiards, fitness center, two restaurants, fantastic swimming pool with kiddies' pool, swim-up-bar, Jacuzzi.
On the terrace and in the garden, deck chairs and sunshades are plentiful.
Regular evening entertainments and a in-house discotheque.

Our first long haul experience and we picked a graet place to go to.!

by TripAdvisor Member pkhughes100

This was our first long haul hoiliday experience and the first tip I would give anyone plasnning to go to Sri Lanka is, pay a little more and get a direct flight! We had a 6 hour stop over at Doha which effectively meant it took us almost 24 hours to get to our first destination from Manchester Airport.

Now that gripe is out of the way, what a wonderful country, what a wonderful people and what a great holiday.

We booked with Mercuary Direct and can not fault them in terms of price and the quality of the hotels etc we booked. The reps were discreet and left you to contact them if you neded, no hard sell!

We started our holiday with a 4 day, 3 night tour.We had our own guide and driver who was polite, pleasant, informative and most of all attentative. We stayed at Sygria Villge for 2 nights to start with and went on to Kanady. I will not go over the whole itineary, but we did lots, visited a large number of interesting places and observed the cultur fist hand, a hummblig experience in itself.The elepahnt orphenage was a wonderful expeience and the tea plantations made me feel my working conditions in the UK are 5 star in comparisson.

We moved on to the Royal Palms Beach at Kalutra for 10 nights and as the last reviewer indicated this is a 3/4 star hotel by our standards but with 5 star service.The staff could not do to much for us and we had a great time chatting to them and making friends and they made us fel very unique and special. I made a point of tipping a range of staff every day as £1 is so appreciated by the staff, (we went all inclusive).

The hotel is right on the beech but we did not venture into it beacuse it was a little ruff as it was Monsoon season. That was not a problem as the pool, which is apparently one of the biggest in Sri Lanka, met all our requirements. The hotel was very clean, the rooms were a good size and the food was very good with lots of choices on offer.

A down side about the holiday was a scarcity of tourists, this is effecting their economy badly and the reality is that the Tamil Tiggers centre their activities on military targets and well away from the tourist areas. A plea, tourists need to start getting back as it is a super place to visit and they ned our support to continue to develop.

We met some great people from all over the world and I did not hear anyone complaianing about the holiday, whci I am sure you wil agree iis unusual these days.

Finally, I would be happy to respond to any questions from anyone planning to go as I would strongly recommend the country, the hotel is great and I will be going back.

Royal Palm Beach comments

by TripAdvisor Member ibeesty

We have just returned from a 9 night stay at this hotel.
After being delayed by 2 hours due to the late arrival of the plane we had an uncomfortable 10 hour flight with Sri Lanken airways. On our arrival at Colombo we were told we had a 3 to 4 hour journey to the hotel. This was a suprise as it is only 80Km (50 miles) away. Then there was the manic driving to get to the hotel and it did take 4 hours due to the amount of traffic and the poor roads even in the main towns.
On arrival at the hotel the service was very friendy but with a reason, everybody there wanted a tip including the hotel's manager before he would hand over the room keys. The room was large, airy and cool and was clean and had all the things you would expect from a supposed 5 star hotel. We were staying all inclusive and there were more things we couldn't have than the things that were included, very limited amount of drinks available ( no wine available in the bar) , 2 other resturants were available but had to be paid for, even a game of pool was not included.
The hotel was clean and tidy by needed some attention to make it a real 5 star, cracked tiles, broken woodwork etc but the service from all of the staff was great but most wanted tipping. The pool area was OK but no real shade was available from the hot sun, you just had to keep moving to where the shade from the trees fell. The beach was very very dirty covered in litter and there were many vendors which lined up at the exit to the beach to sell massages, trips and other wares. They are very persistant and can be intimidating at first. The sea was so rough that swimming was out of the question and the undercurrent took me off my feet more than once. The pool became quite boring after a few days because there was nothing else on offer apart from sunbathing and swimming in the pool.
The food was very samey and fine if you like salad, curries and stir fries, dont expect chips! We have travelled the world and never been ill but we both were here which took the edge off the holiday.
We went out on two trips, one to see the elephants which was a very long day and the roads and driving were very bad (our coach was overtaking cars which were overtaking other cars) heading straight for oncoming traffic. The second was to Galle which whilst the getting there was broken up by visits to see turtles, masks etc the return journey took forever.
Overall the holiday was disappointing and we shall not be returning to either this hotel or the country

Great for chilling

by TripAdvisor Member GMT2005

This hotel is 4-5 star for Sri Lanka and probably more 3 star for Europe. It is very peaceful, clean and chilling ! Daytime is sunlouger, book and cocktail - Nightlife is drinking and socialising in the bar! Suited me !

We went late May, early June and this was the beginning of the monsoon season, so the sea was rough and rain some days, but not as persistent as UK and bonus, you don't need to go to work in it!

The service is fantastic and nothing was too much trouble for the staff. There is little pressure to tip really, but it is appreciated if you do and gives extra service, if wanted.

My husband I celebrated our wedding anniversary there during our stay and were surprised with balloons and flowers in our room, all the staff congratulating us, even though we only told the travel agent on booking, and then cake and candles at the table. 2 days later it was my birthday, this time we kept it quiet, but again the staff found out somehow, and more cake and candles.

We did a 2 day trip to Kandy and Elephant Orphanage with Ace Travel, organised via the local rep for Mercury Direct. Really enjoyed the whole trip, especially bathing the elephants in the river.

We also went by local train to Galle, yes a long trip, about 2 1/2 hours, but local sights and experience was fantastic!

The road traffic is hectic and the trip from the airport is long, but a new road is under construction now and should be ready in about 3 years! That should cut down the travel time to the south!

Sri Lanka is different to Europe, in its culture, its ways, its people, its customs, its vibrant and interesting. If you enjoy that difference from a holiday, then its for you.

This is not 5 star

by TripAdvisor Member Bully1959Canaries

The hotel is classified as five star. In the Uk it would be lucky to get a three star rating. The rooms were damp, musty and dark. In the end we had to pay extra for a suite to get away from the damp. The food was OK but they struggled re the a la carte menu and the seperate chinese restaurant was appalling.

Childrens facilities were limited. Location was good.

hot hot hot

by TripAdvisor Member lynnandandi

royal palms, we arrived having read reviews seriously worried but this was pretty much unfounded, i was very tired it took just over 2 hours transfer so less than expected!! arrived to refreshing drink and polite staff but not after the biggest tip they could get as a previous review had said, the sun was just going down and it was very warm, we were shown our room and yes it did smell of damp but we soon moved to a ground floor room by deep end of pool and it was great, the aircon is so good hence the damp smell i think!!, we showered and changed and went for dinner food was great but after 2 weeks we were bored but no upset tummy so was a happy girl, drinks a bit limited and cocktails ummm well if u like taste of alcohol then u be ok, also on negative mini bar only has coke and soda water water and tonic, no diet drinks but u can ask for fanta at bar and take to room, housekeeping brilliant and laundry service so cheap we used it loads, think a skirt washed and ironed 130 rp about 50p, small walk back across rail line few shops with drink and cigs we used shop on left with a big red ramp out front she was very nice and we became her best customer for choc diet cokes and cigs 1400 rps for l and msabout 6 quid for 200 thank god noone in customs when we arrived home lol, hotel was really nice and staff friendly but were slow in bars and u had to sign for everything all the time drove me mad as there is no trust of there staff, pool was fantastic and huge and clean and pool guys were good remembered where you wanted to sitand would save your beds for you 100rp a day sorted, we did an overnight trip to kandy and pinnawala elephants best bit was the bathng of them in the river and andi got stuck in then rest of herd arrived, 2 long days be good to gert a taxi /excursion driver and go alone and unless u want gems stay well away younever get out gem free drivers are so on a cut and u will get someone in street tell u he works at hotel and its goverment shops are cheaper will cost u hours of your day and lots of money as you go 20 mins down road be warned and learn to barter, we loved it tho all the same we had bads news while away andis mum died end of 1st week and we tried to get home not easy, but in end we stayed and we did have good time and got nicetans weather was so good sea rough but we did brave it in a group be carefull and not for kids

Superb hotel with excellent friendly service

by TripAdvisor Member Holidaylovers99

You will feel like a king and queen at this hotel. All the staff are so polite and friendly and do everything possible to make your stay memorable. We loved the luxurious decor of the hotel. The air conditioning is excellent and lets you escape from the heat for a bit (as did the 8 foot wide bed!) We got lots of exercise swimming in the very large pool which is simply superb. There are ample sunbeds for everyone and the pool 'boys' even save you your favourite spot after a few days!. The food is very international and it would be hard not to find sufficient dishes to please you. There are usually special themes, often cooked while you wait to keep you entertained. The hotel has a large seafront but at certain times of the year the sea is too agitated to swim in. We had frequent long walks along the beach in both directions. Don't expect lonely romantic walks though as the local people are immensely friendly and want to walk and talk with you. It is true that they are often hoping to sell you something or persuade you to go on a trip. However we found if you were firm they were still very friendly. Personally we felt small 'gifts' were more than compensated by the friendship we were shown and the insights into their way of life. We would highly recommend this hotel!

Fantastic, luxurious hotel

by TripAdvisor Member fireflylillies

In contrast to the latest review of this hotel, we thought it was a delightful resort and completely lived up to its five stars.

The staff couldn't have been more helpful and attentive. The food was magnificent, there was lots variety on offer. We felt we were eating locally produced food, not at all westernised, which is what we as travellers expect, if you want chips go to Benidorm.

Sri Lanka is a third world country, and as wealthy westerners you need to bear this in mind. Yes most people do expect tips, but what they expect is about 50p, we gave little and often. We didnt tip the hotel staff on a daily basis, but rather tipped large amounts to those we felt had a made our stay that little more special on our final night.

The beach, at this time of year will be choppy, due to the monsoon and prevailing winds, if you want to surf etc the best time to go is December.

There aren't any organised activities by the hotel, but we just got a few people involved with daily volleyball games which was great fun. You can also organise trips through the hotel, which do take a long time to get too and from so its worth considering the location of the hotel you want. We were there for just ten days for a quick relaxing break and so we only chose to do two trips which were well worth it.

Sri Lanka is an incredible country as is this hotel, they are both well worth a visit.


by TripAdvisor Member fabric01

Until coming to this hotel Sri Lanka was our favourite destination. We've visited 4 times and have always thoroughly enjoyed ourselves. We've stayed at The Lighthouse in galle, Bentota beach hotel and Koggala Beach hotel.
The Royal Palms is a beautifull hotel but oh dear, the staff obviously do not enjoy their jobs. We must have been there at the same time of the writer of the previous review but all I can say is they must have been dishing out the tips left right and centre. We found the bar staff very moody, not one smile all holiday, no please or thankyou. As I said earlier we keep coming back to Sri Lanka mainly because of the lovely people, we've always found them to be gentle, welcoming and happy. Not so this time, I don't know if it is just this area but things seem to be changing. Everyone is trying to get money out of you one way or the other and it can become quite exhausting.
Beware of the tuk tuk pimps outside the hotel- the minute you get in the pimp will use his mobile to phone a contact who will be there at your destination and this person will hassle you to try and get money out of you. We were followed all the way to Galle. We took a train ride to see our friends, a Sri Lankan family we made friends with a few years ago.T his person would not leave us alone even though we told him we were going to see friends. It was only when Our friends met us from the station that he finally gave up. So annoying.
Another time we took a trip to the local supermarket to get some spices etc. As soon as we entered the door a young man said "Hi, how are you, remember me? I work at your hotel in the restaurant. He even knew our sons name. We'd only been there afew days so we believed him. He managed to fool us into going to a jewellery factory where we did indeed spend money and so he got his ten percent from the owner. This person did not work at our hotel and we never saw him again. We are aware this goes on all of the time but in the past it's been more obvious. Now the people are becoming more shrewd and they're actually lying to you as well. The staff in the hotel must be passing on information such as names, jobs, salary to the pimp outside and so on so be carefull of the information you are giving out.
We spoke to a few other guest in the hotel and they were of the same opinion. One lady had been going for 13 years and she totally agreed with us about the miserable staff and the con artists outside.
We are more than happy to tip staff but it's a gift from us not their right and we tip the staff that have genuinly given good service. Not those who suddenly become very friendly with you a few days before you leave.
Do I have anything positive to say about this hotel? Well there is a great gift shop on the beach, next door to the hotel. A hard working couple who run their own business making batik sarongs and wood carvings etc. Even they said that their business is affected by the touts on the beach. Guests don't go on the beach because of the hassle.
The food is very samey, ok for the first few days but you soon tire of it. Great salad buffet though if that's what you like and also big desert table but we don't eat desert. Nothing for our 5 year old son to eat, he lived on chicken for 15 days and not much else.
Lovely hotel, grounds and pool but in our opinion it's the staff that add that extra something to your stay.
We will not be returning to this hotel or the area and unfortunately we are now going to give Sri lanka a miss for a few years.

Royal Palms Beach Hotel - Kalutara

by Jarin

The enormous swimming pool is situated between the buildings and palm trees.

You can lie along the pool and enjoy the sun and the view on the sea.

You can also enjoy the delicious drinks/cocktails at he pool bar.

Extension of the main building of the hotel complex (a.o. bar, various restaurants, disco).

The enormous swimming pool is reaching to the other wing of the hotel complex (so to say it’s going under the hotel) and is going from shallow to deep water. Here is a bridge over a sort of connecting canal, which connects the left and right site of the swimming pool.

If you rather prefer not to lie in direct sun, there are enough possibilities and space.

The sea food restaurant where you can eat the most delicious (and cheap!!) all kind of fresh fish.

You can see how the fresh fish is prepared (on the picture a lobster, a chunk of shark and jumbo shrimps).


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Forum Posts

Royal palms beach

by craigied2005


I recently booked a holiday to stay at the royal palms beach kalutra in sri lanka has anyone stayed and got any comments do they supply you with beach towels?

RE: Royal palms beach

by erikdr

Hi there,

Ourselves no direct experience. Plenty of others have, e.g. at

so seems a good place!

Have fun,

& [Sandya]

RE: Royal palms beach

by waffa

good hotel no problem

where to get married???

by jecca

originally, we chose the eden resort and spa to get married at, but there's just so many different hotels to choose from and we keep changing our minds. please help - which do you recommend? eden? royal palms beach hotel in kalatura? club hotel dolphin near waikkal? kani lanka resort? or somewhere completely different?

all help greatly recieved!


RE: where to get married???

by Oscar_Nonis


as you know there are lots of hotels organize Wedding and even most of tourists going with some hotels as others go...

Some time I feel its like paying lots for some simple things.

I can reccomend lots of hotels and places.

You can hvae grand, western type wedding, Sri Lankan (low country) type or Sri Lanakan (hill country - Kandyan) type weddings too. People like to have some dancers, elephants in the beach and some other things with tradition in colorfulway

Some people have, specially Sri Lankan in temples and its really simple

please dont forget to contact me with your deep interests and then I can guide you to have a nice wedding with less expenses and have a great honeymoon tour around Sri Lanka

Best regards


RE: where to get married???

by Treshi

Hello Jessica,

You seems to be confused on deciding on the place for your wedding and I see Eden as a good choice. The Blue water in Kalutara is also a good choice as I have been to few weddings out there. Then `The Beach' in negombo did offer me to organize a function this way and I liked it from the sound of it. There is not much to worry about as there will be wedding co-ordinators in most of these hotels and they are specialized in organizing this kind of events. I suggest you decide on the place first and get in touch with them directly as they will help you out to organize this function to suite you well.

Pls dont hessitate to post any futher clarifications..will be most glad to help you out.

RE: where to get married???

by dawnandash

Hi Jessica, There are so many places to get married, Beruwala has one of the worlds best beaches, this is where The Eden, Neptune, riverea are located, we got married at Neptune, and loved every second, our friends got married at Triton hotel, further down coast, 4* hotel, They loved it, Sri lankan people will do anything you want, they are very helpful, and can help you arrange everything. good luck, we go in 3 weeks for our 4th visit, we wouldn,t go back if it was not all that.....


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 Royal Palms Beach Hotel

We've found that other people looking for this hotel also know it by these names:

Royal Palms Beach Kalutara
Hotel Royal Palms Beach

Address: De Abrew Drive, Kalutara, Sri Lanka