Bangkok Palace Hotel

City Square, 1091 /336 New Petchburi, Bangkok, 10400, Thailand
#460 of 1,822 hotels in Bangkok
Good (3.0 out of 5.0) 9 reviews
TripAdvisor Traveler Rating
Based on 263 reviews
Enter dates for best prices
Compare best prices from top travel partners
Travelocity Booking.com

Value Score

Poor Value

Rated Lower than similar hotels

See Hotels with Better Ratings

Tags

Theme Park Trips Family Travel Budget Travel
See Amenities
touraco's Profile Photo

Not very convenient

Good (3.0 of 5.0 stars)
by written on June 28, 2007

My first hotel in Bangkok. Personally, I do not find this hotel convenient because it's not near any BTS station although it's near some shopping areas.

The room is a bit small for my liking but on the whole pretty ok.

A pretty decent hotel

Great (4.0 of 5.0 stars)
by written on May 7, 2007

After reading a fair few negative tips for this hotel , I was pleasantly surprised . I understand the location not being ideal for some as it is a good ten minute walk to the main shopping area of Pratunam , but as my business was there it was suitable for me . Also as is the way in Bangkok at rush hour , getting a tuk~tuk at certain times was hard...infact one suggested I walked to my destination as it would be quicker , I did and it was , so a good tip from the man .
The rooms were very clean with tea & coffee facilities , cable tv and comfy beds . Breakfast was included and the choice was good and all cooked well .
For me the only drawback was there was no view to speak of , but it didn't stop me peering out at night at the lights of Bangkok

Unique Quality: Great staff...polite , helpfull and eager to please . Nothing was too much trouble , all I can think is the people who had problems with the staff weren't respectful of them to start with .

Directions: By the expressway but no noise . Right next door to the D'Ma Pavillion

A Hotel That You Shouldn't Visit as a Tourist...

Terrible (1.0 of 5.0 stars)
by written on April 27, 2007

The MOST WORST STAY that I had in my life time... I am from Sri Lanka and visited Thailand on 19th to 22nd April, 2007 with my family and a group of friends with their families. We booked everything including hotel and our tours including transport from my travel agent in Sri Lanka and the entire tour was done by Thai Airways under Royal Orchid Holiday Packages.

We booked 3 rooms (2 doubles and 1 single). The room numbers were 1245, 1247 and 1221 respectively. On our departure date (22nd), we were allowed to wait and the check-out time was 16:00hrs. My friends checked out at 13:55hrs and they were near the cashier to hand over the keys. But, I got late for 15 minutes to check out from the room and came to the cashier to hand over the keys.

At this time, we all were asked to pay 500BHT extra as the delay charges for ALL 3 ROOMS, which was really unfair because it was only me and my family got late to check out and not the others. I agreed to pay 500BHT for my room. Then there was a huge argument with the cashiers. Out of 3 cashiers 2 were very AROGANT, NASTY and UN-ETHICAL. They were arguing with us and screaming. In fact they told us to "Shut up" and listen to them.

We told them to call the Tourist Police. At that time also those 2 ladies told us "if you want call the police, we don't care". Even their own Tourist Police of Thailand were treated in that way.

Luckily, The Operations Director of Bangkok Palace was near by and he over heard the entire story. He intervened and asked those 2 nasty women to shut-up and not to talk to the customers that way. He also ruled her to charge only 500BHT for the late check-out for 1 room only.

Thereafter, those 2 nasty women cashiers took 500BHT from me and at the same time they were stirring at us and biting teeth. That's because of the anger that those 2 nasty women had with us and for over-ruling their word by a higher authority of the hotel in front of us.

THEREFORE, I HUMBLY APPEAL TO ALL OF YOU, GO TO THAILAND, BUT DO NOT BOOK OR STAY IN THIS HOTEL...

Unique Quality: Unique Qualities? The Nasty, Violent, Barbaric way of treating Visitors, Tourists who comes to Bangkok. The Reception and the Cashiers DOES NOT know HOW TO TALK TO THE CUSTOMERS, at all.... They need proper training or need to sack them immediately and get well disciplined, educated, more customer oriented front office people....

Furthermore, the 2 nasty, barbaric type women cashiers were arguing with their own Operations Director and said that they CAN'T do that. Then the Operations Director told those 2 nasty women cashiers that he is ordering to that way and for the 2 nasty women cashiers to follow the instructions as he commands.

I assume that the hotel does not want tourists to come to this hotel by these acts....

I have reported this matter to the Tourism Authority of Thailand and to Tourist Police.

According to the replies, they are investigating on this matter very seriously.

Therefore, PLEASE DO NOT STAY or GO to this Hotel.... Find some other hotel is THE BEST...

Directions: I won't Direct any one to go to this hotel, who does not know to treat the guests, tourists or visitors by the front office officers....

stevemt's Profile Photo

OK Hotel

Good (3.0 of 5.0 stars)
by written on April 21, 2007

I stayed here my first trip to BKK

I enjoyed it, the food was good, the service good and as per normal the staff very friendly.

about 5 mins walk from the pratnum shopping area

freezer61's Profile Photo

Bangkok Palace Hotel

Bad (2.0 of 5.0 stars)
by written on January 12, 2006

very poor location with office blocks on two sides a goods yard on the third and a railway and an elevated road on the fourth...

not so much of a palace

Pimilan's Profile Photo

Beautiful lobby

Good (3.0 of 5.0 stars)
by written on October 21, 2005

This hotel dating from 1981 is next door of the D'ma and Empress hotel and walking to Pratunam. Beautiful lobby in thai style and standard room. Choice of restaurant and large pool, good service. For few year it was a "Mercure" hotel.

Unique Quality: Good location and service.

feine84-'s Profile Photo

Value for money

Good (3.0 of 5.0 stars)
by written on July 11, 2004

I spent four nights at the Bangkok Palace Hotel and got the best deal at asiarooms.com -- about USD25/night for a double room inclusive of 2 American Breakfasts. This is a 3* hotel located within walking distance of Pratunam Market but other than that, it's really quite out of the way. It's not particularly near any skytrain station, and I found myself getting around via taxi and tuk tuk most of the time. The service I received was average (it was good, but nothing outstanding) and the facilities were decent, though I didn't really use them. The rooms were clean and of international standard, but the walls were rather thin -- I was woken up early in the morning by my noisy neighbours!

If all you're looking for is comfort and some luxury, then the Bangkok Palace Hotel is for you.

Unique Quality: The only thing particularly interesting about this hotel was the mini market right at its doorstep -- foot massages were being offered even at late hours and my boyfriend's mom, who tried it, found it extremely good (and it was cheap too!).

Directions: near Pratunam.

J_P_B's Profile Photo

Nice hotel, but difficult location

Good (3.0 of 5.0 stars)
by written on May 13, 2004

We got put onto this place by some travellers we met in Australia. Apparently it comes highly recommended by STA Travel. We booked through their website to take up a special offer which allowed us a free upgrade for staying 3 nights or more. As it turned out, when we arrived, they'd never heard of us and they gave us the upgrade after 3 nights! The manager was pretty rude about this, especially for a Thai. The rooms themselves are clean and comfortable. We had no problems on that level and generally the staff are pretty friendly. Our main gripe was that we had to get taxis everywhere and that the taxis in the hotel were hugely overpriced, meaning that we had to gone and run the gamut of touts and rip off merchants that try and pass themselves off as taxi drivers, who lurk outside the place. Usually, we had to flag down 3 taxis before finding one who would use the meter and then we once got ripped off by a guy trying to take us to the airport first, so you can see what an immense pain it is being so far from the underground, the skytrain and all the tourist attractions. It's frequented by a lot of Thai business men and I think with good reason as it seems to be set up as a business hotel. having said that, we were quite satisfied with our stay.

Unique Quality: It's got a pool and spa which is refreshing after a hard day's humid Bangkok nonsense. Also, there is a half decent restaurant and the bar is OK. You can also get a proper Thai massage on site, although it is a little pricey. Rooms come with TV and aircon.

Directions: It's a few blcoks from the World Trade Plaza

M.E.R.V's Profile Photo

Pratunam Area

by written on September 24, 2002

A 3*** star hotel situated in the Pratunam area. Used to be called the Mercure Hotel Bangkok. You should visit it's visit for a review of the hotel but book it through another website. The cheapest i found was 950baht/night.

Unique Quality: There is a pool and u have a great view of the expressway! Lol!

  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices

Nearby Bangkok Palace Hotel

6 Photos of Bangkok Palace Hotel

View Professional Photos

Amenities at Bangkok Palace Hotel

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Suites
  • Bar / Lounge

Bangkok Travel Forum

Need advice about Bangkok, Thailand? Visit the Travel Forum for Bangkok and ask our Answer Gurus.

Latest Bangkok hotel reviews

Shanghai Inn
Excellent (4.5 out of 5.0) 6 Reviews
Grand Diamond Pratunam
Very Good (3.5 out of 5.0) 6 Reviews
Siam City Hotel Bangkok
Great (4.0 out of 5.0) 4 Reviews
Grand Mercure Park Avenue
Very Good (3.5 out of 5.0) 6 Reviews
Baiyoke Sky Hotel
Very Good (3.5 out of 5.0) 37 Reviews
Baiyoke Suite Hotel
Pleasant (2.5 out of 5.0) 14 Reviews
Furama Silom
Very Good (3.5 out of 5.0) 8 Reviews
Four Seasons International House
Very Good (3.5 out of 5.0) 1 Review
Lebua At State Tower
Excellent (4.5 out of 5.0) 8 Reviews
Courtyard By Marriott Bangkok Hotel
Excellent (4.5 out of 5.0) 4 Reviews
Amari Watergate Hotel
Excellent (4.5 out of 5.0) 22 Reviews
First House Bangkok
Pleasant (2.5 out of 5.0) 14 Reviews
Millennium Hilton
Great (4.0 out of 5.0) 6 Reviews
Honey Hotel
Good (3.0 out of 5.0) 2 Reviews
 
Explore Deeper into Bangkok
Wat Pho
Things to Do
Temple of the Dawn - Wat Arun
Things to Do
Temple of the Golden Buddha - Wat Traimit
Things to Do
Baiyoke Tower
Things to Do
Daytrip - Ayuthaya
Things to Do
Jewelery & Gem Scams
Warnings and Dangers
Patpong Night Market
Things to Do
Platinum Mall
Shopping
Water Quality
Warnings and Dangers
Patpong Night Market
Shopping
Suvarnabhumi Airport
Transportation
Nana Plaza
Nightlife
Tailors
Shopping
Siam Center & Siam Discovery Center
Shopping
Pantip Plaza
Shopping
MBK Mall
Restaurants
Drugs & Spiked Drinks
Warnings and Dangers
Khao San Road
Nightlife
Khao San Road
Shopping
Don Muang Airport
Transportation
Airport Bus
Transportation
Dress codes
Warnings and Dangers
Bed Supperclub
Nightlife
Tuk-tuks
Transportation
Long Distance Buses
Transportation
Pickpockets
Warnings and Dangers
Suvarnabhumi Airport
Restaurants
Airport Departure Tax
Warnings and Dangers
Somboon Seafood
Restaurants
Soi Cowboy
Nightlife
Chao Phraya Express Boats
Transportation
Siam Paragon Mall
Restaurants
Traditional Thai Massage
Nightlife
Sirocco
Restaurants
Eating
Favorites
Q Bar
Nightlife
Local Food
Restaurants
Touching Heads
Local Customs
Respect for Royalty
Local Customs
7 Eleven
Favorites