Value Score Poor Value
Good For Families
Excellent Hotel with Great service
Comfortable, good location, good views
The Pan Pacific is very comfortable hotel located at the Silom/Sathorn area. It is just 3 minutes from the Sala Daeng Sky Train station, which makes it very convenient to get to the shopping districts of Siam Square or Chatuchak market, or the entertainment streets of Sukhumvit. Just a short walk gets you to the notorious red light district of Patpong, and there are numerous street stalls and shops offering traditional Thai massages, cafes and street food (near Thaniya Plaza-which is just behind the hotel, towards Sala Daeng BTS)
Ample toiletries, towels and bottled water (no extra charge) were provided, and there was also a turn-down service provided in the evenings. I was impressed!
Other facilities: Coffee Tea making facilities, in-room safe, good sized wardrobe, two bathrobes, bed room slippers, writing desk, large LCD tv (including Pay TV), telephone directory & Yellow pages.
The mattress on the bed was too soft. The bed came with 2 hypo-allergenic pillows and 2 very soft pillows (not my favourite!) and had a pillow menu offering more than 8 different varieties of pillows.
Good views (my room was on 29th floor) & small but delightful pool (with outdoor Jacuzzi) & a good sized gym (which I did not use but did have a look at). See pics of the pool.
Breakfast There was a good variety at breakfast, but the taste was average & the taste was a tad too salty. The rate I paid was a special rate but included only one breakfast and I was not happy with this because I had booked a double room, so I had believed that I was getting two breakfasts.
Expensive Internet: It cost a lot-and you were charged around 11.7 baht per minute-either wireless or using a high-speed internet cable. However, the maximum charge was capped at around 670 baht in 24 hours (calculated from first sign-on).
Unique Quality: Excellent Service
I found the staff of this hotel to be excellent-they were well mannered, attentive and unobtrusive (from the bell hop who greeted me at the entrance on the ground floor, to the attendant at the lift (the main lobby is on the 23rd Floor (see pics of the lobby-taken from a higher floor) & you have to switch lifts to get to the lobby & then to your room), and the wait staff at the Coffee House. “Service 1” that provided my room with additional towels and a change of pillows, and another person who brought me an iron, and an ironing board - were quick to act on my request.
Unlike at some other hotels, the staff here all spoke good English. They were unfailingly courteous had a flair for good service. You felt like they were pleased to be of service.
This hotel is popular with Japanese businessmen. Thaniya Plaza & Soi Thaniya which is a stone's throw away has numerous clubs catering exclusively for Japanese clients.
Pan Pacific: You get what you pay for
This used to be my company's Bangkok office's corporate hotel and so I got to stay here due to its proximity to the office.
Very comfortable room, with exactly what you pay for - 5 stars service; 5 stars amenities.
There is a rooftop pool with an open-air jacuzzi alongside a gym and sauna rooms done up in a pseudo- roman villa decor. From here, you can catch lovely views of the city, especially at night.
Location wise, it's great as well, just a 15 minutes stroll to Patpong, the famed night market and red-light district. Plenty of eateries, restaurants and road side stalls in the area as well as convenience stores such as 7-Eleven.
Nearest Skytrain station is Sala Daeng.
Unique Quality: Did I mention the pool? (grin) Just exquisite.
Directions: Just round the corner, about 15 minutes walk after Robinson Departmental Store from Patpong (Sila Daeng Skytrain Station)
Central with efficient service
The Pan Pacific is located centrally with easy access to the skytrain (3 min away) and to some of the corporate offices in Silom road are a 5-10 minute walk away .. despite the heat, more realistic than trying to do a taxi trip. Great service on my last stay; housekeeping did suit presisng in a flash; business center copied and bound reports flawlessly and delivered them very quickly. Pan Pacific has a lot of Japanese visitors as the owner is a Japanese corporation; this makes for attention to quality. Outlet opening hours are a bit restricted, it is difficult to get food there after 23 hours, if your flight arrives so late. Around US$150 a night at high season was ok, but by buying the voucher at the airport you save about $15-30 dollars in extras as the airport hotel counter price already includes the service and the tax, while the same rate at the hotel is quoted exclusive of these additions.
Unique Quality: Efficient, helpful staff. Great service at the business center, flawless and quick work on report copies and book binding, which is difficult to find even in top BKK and HK hotels.
Directions: Silom area, easy access to Sala Daeng BTS
PAN PACIFIC HOTEL BANGKOK
Unique Quality: The Thai people are famous for their charm, their hospitality and their Buddhist calm. You will see why, every day that you stay in The Pan Pacific Bangkok.
Here, service is impeccable. The comfort and peace within the hotel seem a million miles from the traffic in the city below.
Helped in everything you wish to do and served with a smile, skill and understanding. If you have business in Bangkok, this is the address.
Directions: The Pan Pacific Bangkok
952 Rama IV Road, Suriyawongse,
Bangrak, Bangkok 10500, Thailand
Tel: +66 2632 9000
Fax: +66 2632 9001
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