Swissotel Le Concorde Bangkok

Very Bad, Highly Unrecommended

As you arrive at the Hotel you are greeted by staff that are very friendly and professional, but that is where the professionalism stops.and stops abruptly. I booked this hotel with "Agoda" which i find is a first class booking service. I was given two types of room choices Standard and Premier. Just to check the what else was available with the premium room i call the Hotel from the UK, i specific asked if Internet access was included in room price and was told YES it is. This was very important to us to have that facility. So i subsequently booked the Premier room thinking everything is sorted. My girlfriend arrived at hotel before me and reported to reception for check in only to be told we not have premier room, and if she wanted to have Internet in room, she would have to pay an astonishing 600 bht ( £12,00 ) for the privilege for 24 hours. She went to our booked room ,after dealing with EXTREMELY rude and unhelpful reception staff, and having to carry her own bags very disappointed. When i arrived i thought i would sort this problem out with the management, and found him to be as rude as the rest of the staff. The were not prepared to honour there side of the agreement at all, and all i wanted was what i had already paid for. I would never stay in this hotel again, You even have to pay 150 bht for the tiny bedroom slippers in the room if you use them, and 100bht if you have a can of soft drink from the very poor quality minii bar. This hotel is a total rip off. There are many many better Hotels in Bangkok,

Unique Quality: None

Directions: Area not good huge traffic problems most of day

Would certainly recommend this.

We had a nice view on the 18th floor.

Lobby looks very welcoming.

The amenities were enough.

Breakfast buffet was great.

Swimming pool looked inviting, although we did not use it.

We booked the limousine service from the airport as we were not known to the taxi services in Bangkok. They were on time and we had a swift airco trip including refreshing towels!

Unique Quality: Great friendly staff everywhere, lobby/restaurant/room-service/desk/door/breakfast/bar

The nice Japanese restaurant (unlimited a-la-carte buffet!)

Near the MRT-metro Huay Kwang

Directions: Very near to Huay Kwang Metro station
Airport by taxi about 300 baht one-way (April 2008)

This hotel is one of the best in Ratchadapisek , a district between sukhumvit and the airport. Extra large lobby and spacious room, the bathroom is with separate bath and shower. The breakfast is one of the best i never had. Large aera around the pool, Robinson shopping center is not far. A member of Raffles hotel.

Unique Quality: Nice room, large pool and great restaurant

Directions: In front of Emerald hotel

I was given to the executive suite as arranged by the company. The executive suites are on their 21st floor and above, with key access only. You will have to check it on the 21st floor, and the friendly hotelier will welcome you with a drink. After which, they will lead you to your room and opens the door for you.

Unique Quality: I'm welcome by the comfortable yellow-lighted room. The room is spacious, with a comfy sofa lying in front of a full glass city-viewed windows. The bathroom comes with separate shower glassed partition and bath tub on each side, while you can enjoy your bath with their in house music. After bath, I will normally jump onto the king sized double bed and enjoy my CNN/NHK or sometimes cartoons.

Directions: 5 mins walk to Huay Kwang station, a new station beofre Suthisan station.