A & B Guest House

113/16-17 Phetkaseam Road, Hua Hin, 77110, Thailand

1 Review

A&B Guest House
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50%

Satisfaction Terrible
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  • A&B Guesthouse - Ruined a day of our trip

    by

    I bought a "KOH TALU ISLAND RESORT" SNORKLING TRIP from this hotel.

    Be warned: there is a sign outside the hotel that says Ken Diamond Tours. This is NOT a Ken Diamond tour agency. They just sell Ken Diamond tours, as well as a number of other tours from other (very shady) companies.

    My terrible experience on the "KOH TALU ISLAND RESORT" SNORKLING TRIP:

    In sum:
    10.5 hours spent on tour
    8.5 hours spent travelling from the hotel to the boat and snorking location
    1.0 hours spent for lunch
    1.0 hours spent snorkling

    Of course, it was a very frustrating day. We did not get what we were sold at all. What made us even more frustrated is that we only got 10% of our money back and the owners of A&B Guesthouse were very rude!
    This is equally the fault of "A&B GUESTHOUSE" and "KOH TALU ISLAND RESORT." Please learn from our experience.

    Unique Quality: The details:
    7:00 - 7:30am - Waited on the side of a highway for the van (because it was half an hour late).
    7:30 - 10:30am - Got to the pier after a 3-hour van ride (the brochure said it was a 2-hour ride).
    10:30 - 11:15am - Sat in a huge boat with a Swedish tour group of 100+ people for 45 minutes before sailing to our snorkling destination (we were told there would be no more than 10 people on the tour and the brochure said it would take 15 minutes in a speed boat to the snorking destination). When we finally arrived, there was not enough snorkling equipment for everyone.
    11:15 - 12:00 - Spent half an hour trying to figure out what happened to our tour. We were not given a guide at all, so we had no one to talk to about the problems we were experiencing. Finally got the speedboat and snorkling equipment after getting help from the guides from the other big Sweedish tour we were shoehorned with.
    12:00 - 1:00 - 1 hour of snorkling (the brochure said you get 2 hours)
    1:00 - 2:00 - buffet lunch (we were late and only got the last remains that had been sitting out for the past hour)
    2:00 - 2:30 - half an hour to relax on the beaches of the island (the brochure said we would have 1.5 hours)
    2:30 - 6:00 - boat and van ride back to hotel

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