For those travelers who read my first report on Nova Partk, Pattaya, please remember that the hotel management has changed. The good manager Apple has been replaced by an arrogant and stubborn inexperienced lady by the name of May. She has changed the rules. For instance, if you arrive before 2 o'clock noon, you won't be given a room until 2 o'clock. I arrived with my friend at nine in the morning and she did not allow us to occupy our booked rooms. We spent the whole time in the lobby. When we asked for the reason, her answer was to pay for one day before arrival.
This is very disappointing because Nova Park in an enjoyable place for single and family travelers.
Unique Quality: Quiet and peaceful
disgusting service in Nova ,I was asked to make advance full payment upon checking.The room was not clean and the towels were old.No complimentary tea/coffee whatsoever,kitchen did not have basic items like spatula,knife,kitchen towels,utensil cleaner.I had to purchase all of that.The housekeeping did not bother to change the bed covers even after 2 days.We were a family of four with a baby and faced lot of tension and inconvinience from the hotel staff.The lady at the reception was rude and very inconsiderate to allow us to extend by one hour and instead forced us to make half day payment.Pathetic experience for 4000thb.
Unique Quality: cant think of any...
It is situated off Second Rd. in Soi Sukrudee, five minutes walk from the main Road. The Irish bar Jameson is attached to it. There is 7 eleven store outside and several massage places. It has two blocks; A & B. The first block provides studio rooms and the second block Deluxe One Bedroom. It has free internet, fitness centre and a medium size swimming pool. It's a guest friendly hotel. It has a small reception counter with one lady only compared to a dozen of ladies in other hotels. The manager's name is Apple and she is very sociable and friendly with a very good command of the English language. Food from Jameson, the Irish bar, can be served in your room. However, each room is equipped with all cooking facilities and you may cook your own food if you wish. The hotel is perfect for families or single tourists who wish to stay for a long time. Monthly rates are very reasonable. However, it charges 3% if paid by credit cards.
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Address: 80/164 M. 9,Phettrakul Rd., Pattaya, 20150, Thailand