Designer elegance- heavenly
Family of 4 , 2 adults and 2 boys aged 13 and 16, stayed for 4 nights after 8 nights in Phuket at Club Med.
Arrived at the hotel to a warm welcome from Tik at reception. She checked us in with a welcome drink and no fuss. The entrance to Ramada KL is attractive but when you get to the top of the stairs the view overlloking the pool and ocean is stunning. It is relatively low rise- 3 stories of rooms in a U shape with the reception area in the middle. It has a very contemporary feel and being new is very clean. The tiling and colour scheme/interior decorating really appealed to me.
We had booked 2 interconnecting non-smoking ocean view deluxe rooms. We were given adjoining rooms as no interconnecting were available- this was OK for us as the kids are older, but would definitely have been a problem if they were younger. We didn't pursue it further as we didn't want to change rooms after a day or 2 with only 4 nights there. Our rooms had 2 double beds per room (would have preferred a king for us, which we would have got if we had got the inter-connecting rooms). The rooms were really spacious, well decorated and well appointed. The linen was very good quality as were the towels in the bathroom- fluffy, very white, nice smelling and bath sheet in size. All of the website pictures are very true to what you get. The shower was great, hot, hot, hot water and great flow. The tub was huge and all the tap ware very modern. Great toiletries, really good quality soap and quality shampoo and conditioner, sewing kit, shower gel, etc also supplied. There was also a little card in the bathroom with a list of things you could request such as toothbrush, razors, shoe shine, etc. The tV was good, big screen and lots of channels. WIFI was also easily accessed, we had 2 laptops with us and had no problems. Room also had an electric jug, coffee/tea, etc. Mini bar was supplied at reasonable charge and we used a couple of things. We had bought a small bottle of gin at the little shop nearby and it was only about 100B cheaper. Bought tonic, beers and cokes and snacks at 2 different shops to spread the money around. Small shop was just down the road and there was also a 24 hr 711 nearby for milk, etc.
Our room was in a nice position with good ocean views, we paid US $52/room/night including breakfast for our rooms and thought they were amazing value. The ocean lanais with pool access on the ground floor also looked good. I guess the advantage of the lanais would be direct ground floor access and the extra deck space. Didn't look at the villas but given the standard of our room i imagine they would be very special.
The pool area was fantastic- oodles of loungers and umbrellas, huge pool, jacuzzi area and a little paddle pool. 2 showers pool side to shower pre/post swim- it was good to see that everyone pretty much used them. The pool bar opened while we were there and was being well patronised. The beach was also great- once again, oodles of loungers and umbrellas looking out onto the beach. The beach was in good shape, very clean at the part facing the resort. There were a couple of gardeners sweeping it of rubbish each morning. The swell was fairly big the first day we were there but more manageable Days 2-4. The ocean was warm and clean. There were loads of shells and crabs to make for an interesting beach walk in either direction. As mentioned previously there were some dogs around, 2 in particular hung around the beach near us but were pretty innocuous. Spotted 2 little puppies on the last day.
The breakfast restaurant was nice with a good selection of hot and cold dishes, plenty of pastries, breads and fruit too. Coffee was mostly hot as was the tea. I love the fact they serve it in big mugs!! Table ware was great quality.
Ate at the restaurant on our first night as it was absolutely pouring with rain, the menu was fine, pasta, pizza, thai food. Ok value + 17% tax. They do a nightly buffet of Thai food for B 399 + tax, Geoff had that and said it was Ok. We ate out for the other 3 nights outside of the resort. We ate beachside for lunch in the hotel, lunch was great, not really cheap but big serves of fresh food and good mixed juices.
Used the gym- it was also good, aircon and very light. 3 machines (treadmill, 2 types of bikes) plus a weight machine and an abdo ball. Bottled water on a help your self basis from the fridge plus towels all supplied. Next to that was what will be the creche- it was being painted while we were there. There was also an internet cafe being set up next to the gym. Lots of toilets in the public access areas and all very clean with good fittings.
The other guests were of mixed ages, they were mainly German, Swedish, Danish and French. There were mainly couples and 2 other families (with little kids), all polite... and no reserving of pool loungers!!!!!
Staff were all very nice, friendly and helpful.
Overall I loved this hotel, everything appealed to me.
A really lovely weak in Khao Lak
* Really well-laid out resort - obvious a lot of thinking has gone into its design
* Great swimming pool
* Very friendly and helpful staff
* Great location - Khao Lak is just a very relaxing place to be!
* Not especially "Thai", if that's what you're looking for.
* Quality of breakfast not quite up to standards shown at restaurant lunch and dinner.
* Spa a little overpriced - by Thai standards!
We had a really great week in Khao Lak and the Ramada was big part of making it all enjoyable. From picking us up in almost a limousine at Phuket airport to making a special shower room available for those wanting to use the pool after checking-out, they did everything they could to ensure we had a pleasant stay.
The rooms are large with well-laid out bathrooms, if perhaps in a slightly anonymous minimalist style. The design of the blocks means that you're not overlooked, even if you haven't opted for a bungalow - no peeking over the balcony into the next room at this hotel. They will need to stay on their toes when it comes to maintentance, though. Like every hotel in the tropics it fights a constant battle with the elements, and there were just the first signs of peeling varnish on some of the woodwork.
When we weren't eating (spoilt for choice both at the hotel and in the surroundings - our guess is that there's a bit too much competition for the Ramada's liking...), or getting a massage at one of the many places on the beach (the Ramada's own spa, though luxurious, was a little on the expensive side), we spent most of our time lounging by the stunning infinity pool in one of the hotel's very comfy sun loungers (which were a step up from other places nearby, from what we could see).
(By the way, if you do want to splash out on a private bungalow, this is the hotel to do it at. Of all the hotels we saw on Bang Niang beach (we can't vouch for elsewhere in Khao Lak), the Ramada was the only one whose bungalows really did front on to their own private stretch of beach. All the others had sun loungers in front of them, destroying any real privacy.)
The hotel fronts on to a sizeable stretch of Bang Niang beach, which is a really lovely stretch of strand, about 2km long, even if the sand is not quite brilliant white Similan standards. The water wasn't absolutely crystal clear, but we were there just after the rainy season with the rivers still dumping a lot of silt, and it was getting clearer all the time.
Finally, we just have to mention the staff, who were consistently helpful, friendly and polite - a real credit to the place.
So much potential...
We spent 9 nights the Ramada for our Christmas Trip. We are frequent visitors to Thailand and have been to 4 other cities in Thailand. I have to say Khao Lak was probably one of the nicest little villages we have visited in Thailand. The town and the beaches were extremely clean. The beach especially was really nice. The sand was not white, but nice soft, clean sand.
I hate to say anything negative about the hotel because the staff was very pleasant and I believe the hotel has tons of potential. We arrived at 2 am because we missed our connecting flight and the later flight was delayed. It also took an hour at the airport to find anyone who would take us to Khao Lak for a reasonable amount of money. (All of the set priced taxi stands were closed.) I highly recommend having the hotel pick you up at the airport if possible. We arrived at the hotel and they took us to the room. It was obviously the wrong room because we had booked 2 queen sized beds and there was only one bed. There was only one person working and he did not speak any English. We tried to explain we needed two beds and he figured out what we were trying to say and brought us to a different room with two beds, but not the room we had reserved and paid for in full before arrival. The next morning we had breakfast and went to speak to the manager. We spoke to one person, but they didn't fully understand why weren't happy. We were able to speak to the person we made the reservation with and they told us that the room we reserved wouldn't be available for two nights, but they would move us. She told us it was a computer error. They gave us 2 free massages and credited our account the difference of the lesser room for our troubles.
The beach is amazing! I really thought it was one of the nicest beaches I have visited in Thailand. The water was perfect. It wasn't too rough and the sand in the water was really soft. There were waves, but the water wasn't too rough. Our kids, ages 5 and 3 were able to romp in the waves with no problem. The water and the sand along with the area around the hotel were extremely clean. It is a perfect beach for long walks as it seems like you could walk forever in either direction.
We ate lunch at Sassi's quite a few times. The food was tasty and the drinks even tastier!
The location of the hotel was excellent. It was close to some fabulous restaurants including Tonson on the beach right next to the beach villas and a few restaurants outside the hotel including Pinocchio’s (pizza and pasta) and Tsunami Restaurant (fabulous fish and seafood!)
We attended the Christmas Eve banquet and the food was really fabulous! I can't say enough about how tasty the turkey was and the chef was even so nice to write down the recipe for me! There was a huge variety of food on the buffet and it was really great. The only down side was that the sound system was not working properly, so you couldn't hear everything.
The rooms were a bit tired and in desperate need of some redecorating with more of a Thai flare. I didn't really care for the bathrooms. The showers didn't have curtains, but it wasn't the kind of shower you would do without a curtain or door.
The breakfast buffet was just alright, nothing special. I did like the Thai noodles or rice dishes they served though.
The pool is nice, but wasn't very clean. The jacuzzi seemed to have yellow foam or stuff floating in it on most days. There didn't seem to be anyone servicing the pool or the guests around the pool. They had massage futons around the pool, but they were not usually manned by anyone. The pool bar was really nice, but they had no staff working the bar. You had to go to Sassi's to ask for someone to come and take your order. Christmas is the busiest time of year and I would think the bar would be staffed. They would make a ton of money if they did staff the bar.
We have just returned fron 10 nights at the Ramada in Khao Lak and thoroughly enjoyed our stay. My husband and I travelled with my 25 year old daughter and her partner who also loved the hotel.
We were lucky enough to have booked two Ocean Front villas which were outstanding. Spacious rooms with open views to the beach and sea beyond-ideal for watching the beautiful sunsets from our private decks comnplete with sunloungers.
The bathrooms had a very luxurious feel to them-accessed through two large sliding doors they had large jacuzzi baths complete with two headrests and were I noticed the same as the ones in the Spa. Bath/shower gel, shampoo etc\was replaced twice daily and always with several of each item -not the usual one of each as so often is the case. Four large beach towels were supplied for each villa.
Breakfast was in the form of a buffet with plenty of choice and we also ate regularly in the outside Sassi's bar at lunchtimes. For dinner we mainly went out of the hotel either to the local area or into Khao Lak city which was about 10 minutes away by taxi (for 4 it usually cost 200Bhts each way). We did eat at the hotel on a couple of evenings and found no faults.
The staff are very helpful and friendly-nothing was ever too much trouble. The pool area where we spent most days was well laid out,clean and attractive. My only gripe is that it was a hit or miss affair whether the pool bar was staffed or not and as said by previous reviewers I think a few more staff for this area would have helped. That said generally we were asked several times a day if we would like a drink which was usually brought from Sassis rather than the pool bar for some unknown reason.
We used the Spa on a couple of occassions and found it a pleasant experience although the staffs English appears not quite as good as in the rest of the hotel.
All in all the Ramada is a wonderful hotel for a relaxing , pampered break and we would certainly return.
Ramada resort Khao Lak
My husband and I are staying at the Ramada Resort Khao Lak in february. Has anyone been there? It was suppose to open in december 2006, is it finished? Is there still construction going on? How about some tips on good places to eat. Things to do,etc.