Andara Resort and Villas

15 Moo 6, Kamala Beach, Kamala, 83150, Thailand
#5 of 432 hotels in Phuket
Terrible (1.0 out of 5.0) 1 review
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Watch went missing from our room July 2014

Terrible (1.0 of 5.0 stars)
by written on July 22, 2014

4 days into an 11 day stay at Andara Phuket my husbands Breitling watch (bought for $5k) went missing from our bedroom nightstand.
We pursued the matter with Pascal Frei (resident manager) who took no legitimate action citing there was no 'proof'.
We then escalated the matter to Daniel Meury (GM) while we were still at the resort, still nothing was done.
As Andara Phuket is a 5* resort I would not think that we could not leave an item (such as a watch) in your bedroom for a short period of time before it 'disappears'.
I would also have expected more action to clarify the incident from management which we deemed not forthcoming.
We will not be staying at Andara Phuket again anytime in the future.

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Nearby Andara Resort and Villas

Andara Resort and Villas

We've found that other people looking for this hotel also know it by these names:

  • Andara Resort And Villas Hotel Kamala

Address: 15 Moo 6, Kamala Beach, Kamala, 83150, Thailand

Amenities at Andara Resort and Villas

  • Restaurant
  • Swimming Pool
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Kids Activities
  • Shuttle Service
  • Free High Speed Internet
  • Kitchenette
  • Suites
  • Bar / Lounge

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