Mercure Patong Beach Hotel, Phuket, Thailand

Phuket Travel Guide

Sponsored Links for Phuket

Private Guided Thailand
Bangkok Chiang Mai & Rai from $1501 Nat'l Geo Adventure, Top Outfitter.

Phuket Vacation Sale
Book now for 30% off your vacation! Deals on travel to 220 destinations

Marriott Phuket Thailand
Book Marriott's Best Rate Guarantee Earn Rewards at Official Site.

Meaningful Thailand Tours
Luxury Travel with a Conscience 5 Star Private Guided Vacations

Hotels.com Official Site
Hotels.com Low Rates Guaranteed! Call a Hotel Expert. 1-800-449-4167

Book This Hotel

Compare Rates
with OneTime

NEW!

Mercure Patong Beach Hotel, Phuket

See all Phuket Hotels

Phuket Hotels: Reviews and photos of the Mercure Patong Beach Hotel posted by real travelers and Phuket locals.

Mercure Patong Beach Hotel Compare Rates NEW!
9/1 Phang Nga Road, T.Taladyai,Muang, Phuket 83000

• 0 Photos
• 1 Reviews
• Satisfaction Index:

Phuket Resources: Forums | Deals | Meetings | Local Members | Member Travel Pages

The Phuket Film Festival was recently staged in Patong. Our Festival VIP guests and most Festival staff stayed at the new Mercure Hotel. What a travesty! Besides rotten odor smell seeping into most rooms, two, TWO guests on different floors awoke to find people (one a woman, another a man) in their rooms. An oversight on the part of someone at the front desk in making key cards? Who cares, what extremely poor security. And what about two of our film makers observing a Thai woman and a Caucasian man fornicating in the first floor swimming pool at about 11:30 at night? Film makers were loving it - envisioning movies that could be made of the experience. But come on, what a representation of Thailand! Shall we throw in the problem of the lock on my door which kept me locked out of my room for 45 minutes, the hotel assistant front desk manager that entered my room without my permission and had staff empty a can of deodorant aerosol in my room to cover up the foul odor - destroying open food, my toothbrush and about 2,000 Baht worth of medication in my bathroom? But if that is not enough, how 'bout the refusal on the assistant hotel manager's part (Khun Narongchai) to rectify or acknowledge the situations. When asked to write a letter apologizing to the Festival VIP guests that had odor problem in their room, Narognchai admitted this to be a problem from the start of operation of the hotel and asked that I provide email addresses of the VIPs. I asked the guests, prominent directors and producers who did not want their private email addresses given out - I told Narongchai “no.” So he refused to write a letter. I later found out from another hotel staff person, Khun Ekachard, that the email addresses would have been used for marketing purposes, Narongchai denied that only to be confronted at a later conversation where Ekachard made the marketing claim in front of Narongchai and was told to "shut up" (in Thai) by his boss. Up shot is Mercure Hotel IS NOT ready to service international guests!

Good breakfast - excellent quality food changed daily.

Mercure Patong Beach Hotel, Phuket

email to friend | help

Phuket Travel Guide

Phuket Deals

Popular Hotels and Accommodations in Phuket

Popular Things To Do in Phuket