Metropole Hotel

Good hotel in Ho Chi Minh

Booked from home by http://hotels.sawadee.com/.
Hotel is very nice. Everything look up to date. Rooms are nice, clean and good.
We did use the pool (at 3rd. floor) and it was clean and nice.
Breakfast was great.
Staff was good and helpfull.
Hotel placement is good.
A lot of restaurants in walking distance.
Always taxis outside the hotel.
I will use this hotel again if i come to Ho Chi Minh.

Unique Quality: Good clean rooms.
Good placement.
Great breakfast.

• Opinion of Price: more expensive than average
• Related to: Seniors

Metropole Hotel Photo: Metropole Hotel

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Hospitality At it's Best

I came across the Metropole Hotel by means of anger. Let me explain, I arrived into HCMC late in the evening and had tried to check into another hotel of which I had reservation, however this other hotel was not going to accommodate me. So I went back into a cab in search of a hotel in HCMC at 1:00am. We drove randomly in Dist 1. then I notices the Metropole Hotel.
We pulled up without taking out my luggage to see if any thing was available. The gentleman behind the desk said yes . He said he had limited space and how long do i need the room for. I figured overnight and would deal with everything in the morning. With that he said it was late and would discount the room for me. Even better!
Well from that day on, I ended staying here for over a week!.
The staff was extremely helpful, rooms were large ,clean and modern. The rate included breakfast buffet which had a large assortment of both east and western dishes.
The staff in the bar on 2nd floor became like family, had a pool on 3rd fl, spa on 2nd floor, and business center on the main floor. What else can you ask for in a hotel and great hospitable people to boot.
Great shops and restaurants in area. Walking distance to sights. Plenty of Taxis.

All I can say is thanks to the Metropole staff. Some of the finest hotel staff Ive come across in my 20 years of traveling.

I leave next week for a three week trip to SE Asia. You can be sure that the majority of my trip will be spent here. Thanks again!

Unique Quality: Pool - small but clean, great wait staff
Bar personal, the best Ive come across in all my travels. Made you feel like you were home
Food - Restaurant and room service quite pleasing

Nice hotel.

• Opinion of Price: about average

Metropole Hotel Photo: Front of the Metropole

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Good Value, Nice Modern Rooms

We enjoyed our 2 night stay at this recently renovated hotel which was less than 5 minutes by taxi from the city centre. Our room was excellent, a good bed which was not hard like most Vietnamese hotels provide, the pillows were large and gave you something to rest your head upon, and the new bathroom was something you liked to spend time in.

On top of this there was a very nice outdoor swimming pool and gymnasium on the 3rd floor, an ideal pool to relax and afterwards enjoy a drink from the nearby bar.

The previous 2 nights we stayed at the Rex Hotel at nearly twice the price for a room half as good as the Metropole and no swimming pool available due to maintenance. It was a good move to the Metropole and the American breakfast was excellent.

Unique Quality: Very nice room and a good swimming pool.

• Opinion of Price: about average
• Related to: Family Travel, Business Travel, Seniors

Metropole Hotel Photo: The Metropole Hotel

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Money all stolen

It was our first trip to Vietnam. The room is quite expensive but the reason for choosing a more costly one is for its security, comfort and great service. However, it was appaling to have all my money stolen from my bag in the room. The manager tried to help but it was fruitless as all the answers given was that the housekeeper denied stealing. He showed us details of the timings from the camera in the doorway and we spotted a loop hole that the housekeeper has entered the room 20 minutes before we went back to the room to put a luggage we just bought and the room was not made up. However the manager insisted that she was in at that point of time to make up the room. No chances was given to us to explain the loop hole as he will interrupt. It was also taking up alot of our time and we reckon that we will not waste time since nothing can be done. We tried to spend within our limits(those money we have brought out with us). The manager practically was defending the housekeeper and insisting we have left the money somewhere else. I am very disappointed with the hotel and more so when i had high regards of it. Most of them could not understand English. Therefore it took a long time to explain my problem. Even after explaining, it seem that nothing much was done to help us but blames pushed to us. For the next two days, paranoia was there each time we leave the room afraid of what will be next to be stolen. Be careful if this is your hotel choice. I am sure we were not the first to experience theft. It was disclosed by the manager while explaining to us how these had happened to other tourist due to guests' carelessness. That is not an excuse. The bottom line is, staffs from the hotel steal.

Recently renovated!!

I had stayed here 2 years prior and recalled the rooms being exhausted, old and needing renovating if they wanted to keep charging the rates they had listed. I booked this hotel as a last resort as it was one of few remaining that had rooms during Tet (New Years). When I got there, I was told the room I booked was not available and I've been upgraded! To my surprise, it looks as if the rooms have been renovated where everything was practically new from the shower to the wardrobe.

I stayed on the 3rd floor but it was at the other end of the club/bar and I couldn't hear the noise.

The hotel receptionists were extremely helpful and polite. They helped us booked bus tours when we could not find any (New Years), gave us directions and great recommendations.

Unique Quality: The pool is on the third floor next to the club, which has a see through window. Usually the pool is closed if the club is open.

• Opinion of Price: more expensive than average

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Metropole hotel, Saigon.

Our room with air con, balcony, tv and phone costed 33 USD.
On the pic is a nightview from our balcony.

Unique Quality: Most inexpensive hotel in Saigon that has a swimming pool and buffet breakfast with excellent location.
Unfortunately the pool was under construction when we were there. When we complained for that(hey, the reason we choose that hotel was mostly the pool!!), suddenly the stuff couldnt speak english..."wat, sir, i dont understand, yes, yes, oki". We didnt bother to ask for manager, but we never got back there again.

But, there are a HUGE brakfast table that contains almost everything; noodles, salada, omelettes, fresh fruits, soups, desserts,...you name it, they got it!
And, the room was very clean, even little bit torn cause it is so old.
So, i still think its good value(and maybe the pool is now opened...).

• Opinion of Price: about average

Metropole Hotel

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