This has that 'wow' factor
by TripAdvisor Member buggybugstone
Let me start with this...I just left the Park Hyatt less than a week ago. I emailed them at a general address asking for help from the concierge. I assumed it woud never make it to the concierge. It did! I basically named a nearby street that I was walking on and described an art gallery I went to. I then proceeded to describe a paiting I liked. The concierge got back to me with the name, address, phone and email of the gallery and had already called them and described which paiting I was interested in! Yes, that is how they roll at Park Hyatt Saigon
Gorgeous hotel from start to finish. Artwork is phenomal. Just walk around in awe at all of the paitings. Everything is elegant, the lobby lounge and bar, the hotel rooms...just sumptuous decor. The bellhops wear white jackets and white gloves. Very Peninsula Hotel-like. The amenities in the bathroom were above and beyond what you'd expect, the furnishings are modern french colonial...if that makes sense.
Continental Buffet is just that. continental...pretty sparse for what the rest of the hotels offer. But you are just gleaming with delight at the service of the staff, especially the delightful concierges, and your gorgeous room that it can't bother you.
Location is awesome. Park Hyatt put the Sheraton and Caravelle to shame. We checked out both and had drinks at both.
Nothing but a HUGE RECCO!
Best hotel in Saigon
by TripAdvisor Member Fussy
Can only endorse other comments. This is a FAB hotel, really comfortable beds, nice bathrooms, and we are fussy people.... ref other comments, I didn't think overly expensive compared to rest of Far East, ( & v cheap compared to UK!) . We booked Park Deluxe Rooms that looked directly out onto the pool- well worth the premium, (that is minimal given Vietnamese hotel prices) that included a very nice verandah/balcony walking out onto the pool level/gardens. We stayed in both the Caravelle and the Hyatt in our stay- and in our view, Hyatt far better, both in terms of speed of service, pool area (loads of sun- compared to almost zero in Caravelle) that is a welcome relaxation after sight seeing. The food we had on site (Square One, breakfast, pool snacks) was quite delish & affordable. Given it is literally spitting distance from the Caravelle, I would recommend staying here, and enjoying the best bits of the Caravelle , i.e. Saigon Saigon (roof top bar) before staggering home (carefully!) across the street back to bed at the Hyatt. Saigon a great city to spend 2/3 nights in- shopping (bar the "fake stuff") not too special, but hand embroidered cottons well priced - and there's so much to see, seems a shame to spend the time in the shops in any event! .
Flawless, but very expensive
by TripAdvisor Member Carlos_Barcelona
I stayed in the Park Hyatt for a business trip for 3 days. First the negative. When one pays 245 US$ per night without breakfast and without free internet in a country with monthly salaries of 100 US$, one has the feeling to be ripped off.
Now the positive is that the hotel is outstanding, good service, good facilities, charming atmosphere and a Hyatt environment. Just one detail that makes the difference. I had to catch a very early morning flight, so woke up at 4,45. With the hassle of check ut and the lugagge, I forgot my briefcase in the lobby. It contained my PC, passport, etc. I realized upon arrival at the airport. Phoned the hotel and they sent me the briefcase with a hotel car, they refused to send it with a taxi and the employee that brought it accepted no money whatsoever. This detail made me have a good opinion of the hotel. Would I stay there again? I would probably look for a more competitive hotel in terms of price but for those travellers who can afford, the Hyatt Saigon is a very remarkable experience overall.
Buzzing
by TripAdvisor Member GoGlam
The Park Hyatt is not in all of the guide books as it must be quite new and I hadn't seen any information about it except on this site. As we flew into HCMC I perused the inflight magazine and looked at all of the glam photos of other hotels and said to my friend "that looks nice - but were not staying there! " No photos or ads for the Hyatt anywhere. By the time we landed I was begining to wonder, does it exist?? Reassurance came when the guide who picked us up said "Ahhh yes..... the Park Hyatt - a very good choice. It is the best hotel in the city". I relaxed.
And he was right - or close enough for us anyway. From the moment we walked into door it felt different from anywhere else we had stayed in Vietnam. It was busy, buzzing and upbeat. There was a mixture of business people, expat workers socialising and tourists including smart European families with children. The decor and restaurants were beautiful - world class design and the food and the service could not be faulted. We even had a Floor Butler who could often be found lurking outside our door in the corridor. After 2 weeks of Vietnamese food an Italian risotto and glass of Italian red hit the spot. This was undeniably a big hotel and very different from some of the boutique resorts we had stayed at elsewhere, but for a stylish urban send off from Vietnam, it was perfect.
Best Hotel in HCM
by TripAdvisor Member Pincut
The location is great, as evidenced by the concentration of other fancy hotels in this area. The Caravelle - which was HCM's top hotel before the Hyatt opened - is directly across the road. The service is wonderful, and the staff are pleasant and welcoming. A true, grown-up, 5 star experience. Our room was really lovely and had the most comfortable bed I have ever slept on in my life - to the point of coma. Literally, I woke up in exactly the same position I had gone to sleep in 14 hours earlier - and I wasn't even jetlagged or especially tired. The only thing I would change about the room is that the safe was not at eye level: you had to bend down top open it. If that's the most serious criticism with the room, then you know things are pretty good.
