Yes & smiling service
My friends & I wish to thank the staff of Saigon Mini Hotel 5 for the excellent service provided us during our stay in Vietnam, esp. in the hotel, with special mention to Smiley.;)))) They have handled very well all our requests. We really enjoyed our stay. The people are truly a pleasant and gracious race.
The hotel is very accessible to places one wishes to stroll, with mini convenience stores at doorstep. ;))))
6-star service in 3-star hotel
One of the best hotel services I've come across so far in my travel across Asia. On the fourth day of our stay, we were conned by a cab driver that fetch us from Ban Thanh Market back to our hotel (about 2 km ride). The fare came up to be 396,000 don!! We quickly called the hotel reception when the cab driver refused to let us off the cab. The Hotel was quick to react and sent two securities to our aid. Besides this incident, every single request from us was met without hesitation from the hotel staffs. Even 5-star hotels can't meet this standard they produced! Cheers to Saigon Mini 5!
not as good as i expected
the location was not as good as I expected to be. It is quite a distance from benth tanh market and other places of interest by foot.
the breakfast was quite plain and not filling.
the area will be flooded if it rains heavily.
some of my friend's has complaints on the room's fan (the fan wings literally came flying off...luckily it did not hit them - otherwise it would have hurt them), air cond and hot shower.
anyway, the receptionists are quite helpful...
and they are quite friendly....
and the hotel is very clean....
and surrounding area has a lot of pubs and restaurants.....
We stayed here for 5 days and when we got here, I was already disapointed to see a not so nice hotel, at least based on the photos I've seen on the internet. But It was okay since I have committed to a Ms. Jerry that I will book here and it was very nice of her to reserve the room without any down payment. So I have fulfilled my promise.
The room was okay. It was clean but there's a very foul odor in the bathroom area, probably the water that gets stuck beneath the tub. It smells like stuck water that's been there for years. The smell even goes out to the corridor where the ventilation is. We can manage, so we stayed.
The staff in the morning were very helpful, of course, the english speaking ones, since the others do not understand a single word we say. 2 girls to be exact - they're very helpful. They look alike, so I'm thinking they're related. Thank you to you both, at least you made our stay a bit okay.
However, there was this receptionist at night, her name is Vicky, she was very very rude! Instead of being sympathetic and of assistance to us, especially we're tourists, she was angry and defensive! Whatever happened to "Our courteous staff, who has been professionally trained, possesses a passion to give you the best service tailored to your specific needs.. We strive to constantly surpass your expectations since we understand that you stay with us because you choose to, not because you have to" ?????????
We got scammed by a taxi driver and we started to fear for our lives when the doors and windows would not open. The driver got all our money, but thank God our identification and other belongings and us, safe! But it all starts with that, and then the possibility of a knife! We were able to get the plate number of the car and we reported this back to receptionist of the hotel, who was not very helpful, and indeed very defensive of what happened. she said that it wasn't her fault that we rode a taxi that's not part of a taxi company (how should we know? We're tourists, right?), and that we should have called while inside the taxi (yeah, as if our cell phones would not get the attention of the driver), etc. She said what she can do is just ask the taxi company if the taxi we rode is part of theirs, which obviously is not, or else the driver won't have any guts to do such scam.
Will never go back to Vietnam. Ever.
Cool hotel in the backpacker area
The staff at the hotel are very young, friendly and helpful, which made our stay very enjoyable. They booked all tours for us with no problems and offered a laundry service, which was good, but it took a couple of days for us to get our clothes back. The breakfast was pretty standard for hotels in Vietnam. The room was nice and clean. The location is great for backpackers as the street is full of bars and street vendors and it's not far away from the market and other sights. We will go back to this hotel if we visit Vietnam again.
The ONLY place to stay in Ho Chi Minh!
The hotel was right in the heart of District 1 and the rooms were attractive, clean and comfortable, the free wifi was fast and breakfast was very tasty but most importantly, the staff were incredibly helpful and friendly. They went above and beyond to call of duty to make our trip pleasant and stress-free. We felt right at home at there.
The hotel staff gave us the best service, arranging a meeting room and projector at short notice. They closed off the breakfast area for us to use for the entire morning for our business meeting. Speaking of the breakfast, it is simple but excellent, and the location of the restaurant on the top floor offers great views of the HCMC.
If you ignore the tacky decor and furnishing, this is really a great place to stay
Super-friendly staff and excellent service for decent price
We definitely will come back to Saigon Mini 5 when staying in HCMC again. Nice rooms with clean bathrooms, helpful staff and a decent breakfast - and all for a good price.