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Hotel Class: 
5 Stars - 12 Reviews and 998 Opinions
15 Ngo Quyen St, Hanoi, 10000, Vietnam
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1010 Opinions
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tina_vietnam
- Reviews: 81
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Most Beautiful Hotel in Hanoi town center
This French colonial-style building has stood proudly in the heart of Hanoi since 1901. The hotel boast a rich history and a century-long tradition of welcoming abassadors, writers, heads of state and entrepreneurs. 232 rooms and suites with a beautifulinterior garden and Swimming pool .
Good French cuisine at the "Le Beaulieu" and refined Hanoi specialites at the "Spices Garden".
Unique Quality: I liked the Fitness centre (for long term travellers to Hanoi) and the Pool. On the weekends I somtimes had breakfast here, too.
The whole colonial atmosphere is very nice.
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luisspamer
- Reviews: 3
User Rating
The Quintessential Overcharge
This hotel is beautiful!! It is in the old town city center.
Everyone at the hotel, except the front desk staff, was marvelous. As I checked in I found my reservation had been "lost." They did agree to charge me $235++ instead of the slightly higher fee of $240++ they wanted to quote me. I continued without problem, but later found out that my credit card that guaranteed my reservation was still charged as if I had never showed up. After returning home I contacted the hotel multiple times, by e-mail and telephone to no avail. It took a harshly worded e-mail to the hotel manager to get some response. I was also charged a "joiner" fee for having a guest. Instead of insulting my guest, I signed an agreement to pay for an entire cost of one night at the same room rate($230++) At check out I complained to the manager and he agreed on charging me a lessor charge of $140++. For a hotel of this stature I would expect concise information regarding guests and of course that they handle reservations properly. I would recommend being very careful about reservations and I WILL NOT STAY THERE AGAIN! There are to many luxury type hotels in this wonderful city.
- Opinion of Price: most expensive
- Related to: Architecture, Historical Travel, Beer Tasting
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Spa in Hanoi / Indochina hotel
Hello,
Can you please recommend an authentic Indochina style hotel in Hanoi? Also, any recommendations for a good spa?
Thank you
RE: Spa in Hanoi / Indochina hotel
The hotel should be Sofitel Metropole Hanoi, a colonial buiding in the heart of Hanoi. For Spa, it should be ZEN Spa at Thang Loi hotel. You can book the hotel by sending email to hgtravel@dng.vnn.vn
Cheers
RE: RE: Spa in Hanoi / Indochina hotel
Thanks a lot.
And the last question, can you recommend any tailors? Is three days enough time to get a couple of dresses tailor made for us?
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I liked the Fitness centre (for long term travellers to Hanoi) and the Pool. On the weekends I somtimes had breakfast here, too.
The whole colonial atmosphere is very nice.
251 members live in Hanoi
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Sofitel Metropole Hotel
We've found that other people looking for this hotel also know it by these names:
- Sofitel Metropole Hanoi
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Address: 15 Ngo Quyen St, Hanoi, 10000, Vietnam