More about Lilianfels Blue Mountains Resort And Spa
Sensational Luxury at Lilianfels
We spent two nights in absolute luxury at Lilianfels. The personal welcome and personalised service right to our room was just magnificent and included a detailed guide through the resort and all that was available to us.
Room service on our first night, a delicious Australian cheese platter was just the thing with a bottle of Australian wine.
A good night's sleep on a brilliant bed set us in good stead for the weekend. We woke up to rain and spent the day in the common lounge area in front of the fire. Luxurious lounges and enough for all guests to linger without feeling like we were infringing on anyone elses weekend. When the rain subsided, the local attractions were a short stroll away.
Dinner at Darleys was more of the same exquisit service and delight for our taste buds.
Our check out again was fast, efficient and just enough personalised service to make us feel really special and welcomed. I would highly recommend this place for a romantic weekend away or for those who want to stay in the heart of the Blue Mountains.
The tourist "bus"
This is a good way to get familiar with the area.
It begins at the Carrington Hotel, Katoomba Street, Katoomba each hour travelling to 29 Great Local Attractions around the Katoomba and Leura World Heritage area. The tour runs daily and includes full commentary on the history of the Blue Mountains and will stop anywhere on route for photo opportunities, plus you can hop on and hop off at any of the stops and rejoin the the tour later!
Trolleys pass by each of the major attractions, resorts and hotels in the area including the Peppers Fairmont Resort, Leura Gardens Resort, Mountains Heritage, the Carrington Hotel, the Metropole and Lilianfels. Use the Blue Mountains Bus Co bus services to get yourself to Blackheath, Govetts Leap, Wentworth Falls and other areas. This service is included in your Trolley tour all day pass.
From Echo Point the Trolley returns to Katoomba Station to commence the next 1 hour tour or there are Trolley shuttle buses every 30 minutes to the main Katoomba shopping precinct. This is also the stop for shuttle buses to the Scenic Skyway and Scenic World.
Blue Mountains Trolley Tours and Scenic World provide wheelchair access. Give us a call to let us know your coming and we will look after your needs.
You can purchase your $20 Hop On and Hop Off All Day Pass from the Trolley Shoppe located at:
Most people go...
Most people go up to Blue Mountains for day, but we spent two nights there. It was excellent, and extremely relaxing for us. The pace of lifestyle is totally different, good for a slow down rather rush rush holiday. On the day we arrived, we did all the touristy stuff like get pictures of the Three Sisters, and then the Scenic Railway Ride ( worth it), Skyway etc. And then we checked into the hotel (Lilianfels which is a national heritage) and very comfortable, nice location to the Three Sisters, and good view. But there is lots of BnB outside the hotel itself.
Anyway, we walked out of the hotel, caught a bus (there is timetable on the bus stop) and took a ride to Katoomba, and lunch at a small cafe (so many to choose so we picked up a place called Poppyseed) - it was pretty good for a small cafe.
And there was not much, so we headed back towards the hotel (it is about 10 mninutes plus) downhill walk - very pleasant. And then enjoyed the hotel heated pool - luxury!!! and read books there. Incidentally the hotel is part of the famous Orient Express group. And then we headed for Leura for dinner. This time we took the cab, it is the next town after Katoomba - this is a pretty town. We went back there again the following day. And we had meals at three places.
One was Loave and Dishes - yum - the cakes there are excellent - and we had one of the better sticky date pudding in Australia there. We had good hot chocolate there as well. There are lots of pastry and pies to choose from. Unique canteen style seating. And for lunch we went to across from LnD, Bon Ton....a veyr busy place...but the food there is pretty good also. Lots of diners. Another place we went was opposite was called Terrafirma - a pizza place - i do not recommend it too much - altho the service was excellent...cheerful waitress.
The desserts at Silks also pretty good.
There are lots of craft shops in Leura - worth taking a look - some are Australian products - some are not. There is a huge lollie shop nearby. Anyway, Leura is so so small, you can finish within half a day.
'We also went to another town - Medlow Bath - a bit far....but nothing much to do. We went there to have goulash made by an Austrian man, Peter. He was featured in the Vogue Entertaining and his goulash is pretty good. He also serves apple strudel. Other than that there is nothing to offer there and if you have ltos of time - Peter will chat lots with you. He operates in the Old Post Office, and in a book shop...it is next to the train. So you can really ilde your time there.
If you are spending nights in Blue Mountains - make reservation for the famous restaurant, Vulcan in Blackheath
Exceptional Customer Service
Thanks to Lilianfels’ exceptional customer service, my husband, baby and I spent a couple of wonderful nights at Lilianfels in July. It was the first time that we had stayed in a hotel with our baby from the moment that we arrived all of the staff were friendly, helpful and welcoming, ensuring the highest quality customer service.
Although there were a couple of inconveniences during the first night, such as, being unable to close a window in our room despite numerous attempts made by my husband and staff, and then later a loud bang and fuse blow out that resulted in a black out in the middle of the night the staff immediately assisted in resolving all of these issues.
The staff displayed exceptional customer service that went well beyond our expectations.
Having stayed in numerous luxury hotels in Australia and overseas, Lilianfels stands out as one of the finest hotels in terms of the highest quality service and accommodation. We now have another booking for early next year and are planning further bookings with friends and family.
Thank you to all of the staff members who helped to make this a very memorable experience. They all reflected the values and the outstanding reputation of Lilianfels.
Recommendation: Perfect for most ages and people, younger/older couples, romantic retreat and for families. They are very welcoming of babies, however, older children may find it a little boring.
Darleys is expensive, but it is a great dining experience - so far, it has been the best that we have encountered in the mountains.
We were staying at the Observatory Hotel in Sydney, and decided to make an impulsive, last minute visit to the Blue Mountains. We didn't have any leads about a good place to stay...but tucked in our hotel desk at the Observatory, we found a brochure for their sister hotel, Lilianfels, also a member of the swanky Orient group. Lazy as it sounds, I simply booked a suite via their website. It turned out to be a very wise move; Lilianfels is an opulent haven in the midst of some of Australia's most alluring scenery. The hotel's chintz country style might be over the top in some settings, but here it felt just right...sofas that seem to reach out and embrace you, and a sumptuous bed with a romantic canopy. In our room, we were treated to a giant tray of scrumptious brownies and strawberries the size of baseballs! We had sweeping views of the mountains outside each window, and a well-appointed bathroom with a full shower and spa bath. The food at Darley's was divine, and our room services "indulgences" were tasty too. The concierge helped us secure a reservation at Vulcan's restaurant in near-by Blackheath (a culinary sensation), and even arranged our transfer to the airport on the last day of our stay. The staff was courteous without being intrusive, and the whimsical drinks in the parlor (like the White Peach Margarita and the aptly named Sparkling Emotion) put us in very happy stupors. Of course, our visit wasn't complete without a visit to the spa. Despite its basement setting, it was airy and relaxed...and in the midst of a happy pummeling by a very capable masseur, I was jolted awake by the sound of my own snoring...proof positive that Lilianfels had lulled me into a truly blissful state of relaxation. It was a truly superb experience.
Nice place to visit
We were looking forward to seeing the Blue Mountains, and as advertised,
Lilianfels is rigth on the edge of the canyons. The hotel has a wonderful lounge that makes you feel at home. We spent some of our time in front of the fire reading books and having tea and drinks at leisure.
The room was comfortable, the beds a bit soft. The bathrooms were large but not as nice as the sister hotel the Observatory in Sydney.
The "english" gardens need a bit of work, but the new outside pool was nice - even in "fall". I don't know how the promo photos get to look the way they do -- because I found the Blue Mountain View obstructed by scrubs and trees. The inside pool very nice and the spa service was great. Excellent service by the desk staff who answered my questions and even accomodated me at last minute.
We had chosen not to rent a car but instead arrived from Sydney with a hired guide who showed us the sites on the way in a four wheel vehicle. I highly recommend this as a no car option. We stopped at a natural park on the way and got to see kangaroos, a variety of birds and even a snake. We returned to Sydney by train from Katoomba and this was very scenic. It will work best if you have limited luggage.
From the hotel we were able to walk "downhill" to the tram to take us to Scenic World -This trip is really worth doing. The uphill return to the hotel from the tram was a bit of a pain. We also walked to the Three Sisters lookout at around sunset - when most of the coach tours had departed and got to view the change in scenery and see the parrots settle down for the night. We spent two nights here realy enjoyed the mini vacation.
This is a fantastic hotel, we were only here for one night, but I wish we could have stayed longer. Check in was quick and the front desk were extremely helpful,
as it was our honeymoon we were upgraded to a room with a fantastic view and received a bottle of champagne.
The room itself was nicely decorated with a lovely comfortable bed. We went on a walk around the Blue Mountains which was fantastic with some wonderful views.
The hotel has an indoor and an outdoor pool, both are stunning although I only used the indoor pool which was lovely and warm. The breakfast in the hotel was great as well, very tasty and a lot of choice.
Sadly, from the UK I don’t think we will be able to return, but if I could I would stay here again in an instant.
Stayed 30th July 2006
A$220 room only ( wotif.com)
Have always wanted to stay here and was given to me as a gift. It was a sunday and was pretty full. Had a room overlooking the front entrance with a balcony and a table with four chairs.
The bed was 2 singles pushed together with linen over them, not a proper zip up king bed which most hotels use. So you would lie down and sink into the middle of the crack.
Bathroom was beautiful, great big bath big enough for 2.
Lounge area was lovely to sit at, huge comfty chairs with a roaring fire and papers to read. Unfortunately you do pay for it, A$60 for 2 cups of tea and 2 sandwhiches. ( nothing but salad on mine as I am a veg. so thought it was a bit expensive) We came back later in the evening for a cheese plate and an alcoholic drink each, another A$60.
Service was friendly but slow.
Grounds were nice, used the indoor pool but not for long as there were about 30 people trying to do laps all at once.
Would stay again if I was wealthy and got a better room.
Superb in every Respect
Classy all around. Indoor pool, outdoor pool, billiard room, spa, minutes from the 3 sisters, bar and wine list all rate very highly. Rooms very comfortable, and the staff is very welcoming. Recently won best Hotel in Australia in the travel poll and it's hard to argue with that selection.