Mercure Sydney a Great Surprise
by A TripAdvisor Member
We got a mad rate during Mercure's Summer sale for $50 a night. For this price we expected very little but we were incredibly surprised by how nice the Mercure was. Our room was big, bright and very modern. We had a great view of Railway Square (1 minute walk away to all trains and buses) and the room was very quiet and super clean. The bathroom was a good size as was the bed.
The staff at Reception were very helpful and friendly and they arranged for my parents who were also staying to be put in the room next to us.
Whilst the hotel is at the opposite end of George Street to the Harbour Bridge and Opera House, it is still only a 10-15min easy bus or train ride there. The hotel is also close to Chinatown (5-10 minute walk) and only a bit further to Darling Harbour / Cockle Bay (20 min walk). The University of Sydney is also about a 15 min walk away.
The hotel bar seemed very lively during Happy Hour everyday we were there (with $3 schooners). We would definately stay there again and would happily pay more.
High quality, value for money city hotel
by TripAdvisor Member honung
We stayed here over New Year, their busiest period, with no problems at all. The room and hotel was nicely decorated in a modern style, the staff were friendly and helpful, breakfast was huge and great (though not included in the room rate, it was $15 each) and it was in good location. It is above average for a large city hotel.
Good location
by TripAdvisor Member angwri
Circular Quay & Darling Harbour are both walkable from the hotel but are a fair distance. However, the Mercure is just a few steps from the railway station & bus stops, so getting around is no problem at all.
Both times I stayed at this hotel, I arrived at about 7am which was of course way before the standard time for check in. However, the reception staff were most helpful in finding me an available room both times.
The food & drink are both reasonably priced and of a good standard.
The rooms are a good size & well equipped.
It will always be my first choice in Syndey
Good location
by TripAdvisor Member DorothyJ
This was our second stay in this hotel having been here in 2000. We arrived early but couldn't check into our room. It was ready but they said it needed to be checked by the supervisor. This seeemed to take about 2 hours to accomplish. We were offered a coffee in the lounge while we waited and the waiter took about 20 minutes to bring our coffee even though we were the only ones in the lounge and he was behind the bar the whole time. Other than that, our stay was very pleasant. Our room was good and we found the city's transportation system to be excellent as usual.
Just not right
by TripAdvisor Member mattmat14
Not enough staff on front desk. Very busy check-in. Room key (card) didn't work. Back to the queue. New room key didn't work. Back to the queue. Promised that when we returned (from a walk) it will work. It didn't. Asked to be moved to another room - 'no' as hotel was full. Rang some friends and decided to stay at their place.....so requested we check out at no charge.....surprise surpirse, a room was available (which had a working key card). So we were lied to.
Double beds are smaller than the average double bed.....looked like a king single.
Just a big let down.
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