Grand Mercure Azure Sea

8 Raintree Place, Airlie Beach, Great Barrier Reef, 4802, Australia
#10 of 48 hotels in Airlie Beach
Terrible (1.0 out of 5.0) 1 review
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Based on 124 reviews
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Great Value!

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WARNING. This hotel can NOT be trusted

Terrible (1.0 of 5.0 stars)
by written on December 31, 2010

We have booked a penthouse at azure sea whitsunday grand mercure appartments airlie beach over 3 mounth ago, for our christmas and new year hollidays. On arrival 27/12/2010 we have been told that penthouse that we booked is not avalble. But we've been given a choice to leave or stay in 2 bedroom appartment, with refound of the diffirence in price. That booking mistake couse us a lot of problems. We have 2 children travaling with us, one of them is only 15 mounth old. Not to mention my wifes complete brake down due to all of the stess we went through. On 28/12/2010 we decde to move out us we found another suitable accomodation. Staying in Azure Seas would be too upseting for my family as not even appology was made. I will make shure that all of my friends and associats will know about my family expirience at that accomodation. I also would like to mension that we are members of accor vacation club and we will forward this letter as our experience about that hotel for other people to know. "Take it or liive it", resort manager Horace Soegaard sad to me. No explonation been made as why this happend. I hope some one will let us now what really happend and make right decision to get our faith back.

Unique Quality: NON

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Nearby Grand Mercure Azure Sea

Grand Mercure Azure Sea

We've found that other people looking for this hotel also know it by these names:

  • Grand Mercure Azure Sea Hotel Airlie Beach

Address: 8 Raintree Place, Airlie Beach, Great Barrier Reef, 4802, Australia

Amenities at Grand Mercure Azure Sea

  • Suites
  • Swimming Pool
  • Wheelchair Accessible
  • Fitness Center
  • Free Parking
  • Kitchenette

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