Grand Apartments Gold Coast

352-360 Marine Parade, Labrador, Gold Coast, QLD 4215, Australia
#12 of 190 hotels in Gold Coast
Poor (1.5 out of 5.0) 1 review
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Based on 106 reviews
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If you want to wash you own linen

Bad (2.0 of 5.0 stars)
by written on April 23, 2011

We checked in via the intercom and got our assigned car park and room. Upon driving to the car park it was taken. Upon going back to the intercom and speaking with the person on the other end I was told to take someone else car park. They would then have to find another one.

I have stayed here five times. The other times there have been minimal cleanliness issues and a great time. This time it was disgusting. The two children’s bed spreads were yellow underneath and had food rubbed in. The mattress protector was stained yellow. I started washing them however they would not fit into the dryer. Reception was not open and we had to make do until the next day.

The next day I spoke to reception and was told we would be moved rooms. This did not occur and the cleaners were then suppose to replace all the linen. This did not happen either. We were still stuck with the yellow and food encrusted bed spreads. Some did come out with us washing ourselves.

The cooking utensils in the rooms were stained and gross. They needed washing before use. The carpet needed a good clean and tiles stained.

This place is a great location for families and it is a shame they have let the quality slip.

Unique Quality: Good location for families.

Nearby Grand Apartments Gold Coast

Grand Apartments Gold Coast

We've found that other people looking for this hotel also know it by these names:

  • Grand Apartments Labrador
  • The Grand Apartments Hotel Labrador

Address: 352-360 Marine Parade, Labrador, Gold Coast, QLD 4215, Australia

Amenities at Grand Apartments Gold Coast

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Fitness Center
  • Free Parking
  • Kitchenette
  • Shuttle Service
  • Bar / Lounge
  • Free High Speed Internet

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