Grand Mercure Suites Mackay

9 Gregory Street, Mackay, Queensland, 4740, Australia
(4 star hotel)
#2
Rank 2 of 30 hotels
in Mackay
Terrible (1.0 out of 5.0) 1 review
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Casino and Gambling Business Travel
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Not Recommended

Terrible (1.0 of 5.0 stars)
by written on March 24, 2013

I stayed here whilst in Mackay on business for three nights. I travel quite a bit and have stayed in a wide variety of places from 2 to 5 star. Irrespective of the price range they all have one thing in common - being clean. This accommodation is by far the dirtiest accommodation i have found. When i arrived i found large amounts of makeup on the wall in the bathroom, star drawn on mirror with ? chocolate sauce in the hall, batteries had leaked in two of the remotes, very dirty windows, menus for room service covered in fat, and housekeeping had left an ozone machine behind and the entire room stunk of ozone.
I repeatedly asked to have my room properly cleaned, which reception staff were always friendly and apologetic but all of these issues were never resolved.
Therefore i can not recommend this accommodation, stay elsewhere.

Unique Quality: Nice view of surrounding hills. Spacius rooms. Pokies on site

Nearby Grand Mercure Suites Mackay

Grand Mercure Suites Mackay

We've found that other people looking for this hotel also know it by these names:

  • Mackay Grande Hotel Mackay

Address: 9 Gregory Street, Mackay, Queensland, 4740, Australia

Amenities at Grand Mercure Suites Mackay

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Kitchenette
  • Free High Speed Internet

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