Sea Temple Resort And Spa Port Douglas

5 out of 5 stars5 Stars

Mitre St, Port Douglas, Queensland, 4871, Australia
Pullman Port Douglas Sea Temple Resort & Spa
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93%

Satisfaction Excellent
Excellent
57%
398
Very Good
25%
180
Average
11%
78
Poor
3%
26
Terrible
2%
15

Value Score Average Value

Similarly priced and rated as other 5 star hotels

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Good For Families
  • Families87
  • Couples80
  • Solo80
  • Business83

More about Sea Temple Resort And Spa Port Douglas

Beautiful Hotel For Now

by TripAdvisor Member simongee

This is a beatiful hotel which opened mid-2006. My family and I stayed there for 4 nights in early April whilst travelling around Australia.

When you first arrive, it really does look like an oasis. The hotel has a wonderful pool. We had booked a 2 bed, 2 bath suite with a swim out from our patio to the pool. The fixtures and fittings of the bedrooms, bathrooms, lounge, kitchen and dining area were excellent. The breakfast buffet was excellent too.

I used the gym a couple of times. It is small and the equipment is OK but certainly not the best money could buy. The carpet and equipment like other hotels within this chain had not been cleaned that frequently and that was disappointing.

On two occasions, we had to complain about the cleaning of our own suite. In both instances our complaint related to the bathrooms. The cleaners would come in and replace the bath towels, etc... but not wash the stone floor, shower or bath! For a new hotel, it is important that the cleaning is taken care of properly and that's why I gave this resort 4 out of 5. Although this is the plushest resort in Port Douglas (i've seen the Sheraton and that really looks tired) it is far from a 5* hotel. With new resorts springing up in Port Douglas over the coming months The Sea Temple will need to get it's act together if they want to remain No. 1.

If you plan to eat at the resort's restaurant in the evening, prepare for a limited selection, a very long wait and poor quality food. We ate there on our last night and wish we hadn't. We didn't order a starter and waited 1 hour 15 mins for our meal to arrive. When it did come, two out of 4 oders were wrong. No real apology and very little taken off the bill as a sign of good will when we complained to the manager. There are plenty of excellent restaurants in the town, eat there.

Finally, if you are staying in Port Douglas, hire a car. Believe me, you do not want to book a cab through the hotel. On every occasion, the cabs turned up between 15-40 minutes late. My kids actually came to the conclusion there were probably only 3-4 cab drivers in the town anyway and they were clearly rushed off their feet.

Pricy but very good

by TripAdvisor Member Larts

We spent 8 days at Sea Temple in April 2007. We wanted a five star experience and we got it. Booking direct allowed us to negotiate free breakfasts in the somewhat overly priced tariff of $450 per night. This was for a two bedroom apartment (The rack rate for the swim up apartments is $650 per night! - A bit over the top but it had 80% occupancy for the first few days were were there so they obviously get them in, even at that rate!)

The property was only opened mid last year and is beautiful. The pool is enormous with all (most) apartments/rooms fronting the pool. To get to the reception/restaurant you walk around the back of the apartment blocks, not though the centre. We only dined at the restaurant on one night and it was also a little pricy but the meal was excellent. The kids menu is the usual rubbish so we asked if they could improve it a bit with less chips and more varied vegies. The waiter assured us he could do that but the meal arrived with the usual serve of fries and only a few green vegies. Why won't chefs stop feeding crap to kids? The town is full of good restaurants so try eating out. The Beach Hut within walking distance of the resort is very good and very well priced - the pizzas are excellent. We were told repeatedly to eat at Salsa but never got there.

From the quality furnishings, fixtures and fittings to the very comfy bedding to the shampoo, soap and conditioner, the place reeks quality. Service was good, albeit delivered mostly by the backpacking kids that populate all the hospitality jobs in this part of the world. No stiff shirts, no concierge, no snobby managers, just a bunch of friendly, well intentioned young people doing a reasonable job enthusiastically. And that's what I expect from a resort location in Port Douglas.

Our electronic door lock battery died on the second last day requiring some maintenance and the knob on the valve which switches water from the bath to the shower were the only two small things that we found defective. The former was fixed within the hour and the latter was listed on the feedback survey form.

Overall, very satisfied, but a good bit poorer!

Perfect holiday

by TripAdvisor Member jinz

Spent five glorious days wallowing in the spectacular pool, lounging by the pool bar, soaking in the penthouse private spa and enjoying the beautiful apartment. Excellent service from everyone who worked there. Dinner in the restaurant was delicious. Although it is out of town the bus goes past every fifteen minutes and the ride into the main street is great fun.

Doesn't get much better

by TripAdvisor Member stuaris

Port Douglas is a great place to stay for the GBR and Daintree NP. Sea Temple Resort in paticular was marvellous. The staff couldn't of been more helpful and the room was just jw droppingly good. We had a 2 bed with swim out directly into the lovely lagoon pool. All aparts have kitchenette with bosch appliances and 2 bathroooms. All very chic and carefully thought out.

great pool.

by TripAdvisor Member Totteridge

We moved here from Peppers Beach Club as we wanted loungers in the sun and not just be restricted to the shade. The hotel is further out than Peppers and you have to get the shuttle to town which is about a 20-30 min journey.

Sea Temple is much larger than Peppers and is a resort rather than a small hotel. Our room had a lovely spa bath and was very modern and the bed was comfortable. We weren't too impressed with the cleaning though as I had killed some ants which were still there the next day.

The pool is great although colder than Peppers. You can walk/swim around the lagoon which is nice. Although the pool is very clean, we had to complain twice to reception about cleaning the ground around the sun loungers - there was a piece of lemon on the floor for 3 days, and sugar wrappers etc.There is a pool bar with a lunch/snack menu but they have the cheek to charge $5 for "delivery" as if you're having room service. We cancelled our order out of principle. There is also no food in the mini bar such as chocolate or crisps so if you've missed lunch, and just fancy a snack you can't! They also don't sell these items at the pool bar and you're miles from a supermarket.

The breakfasts were very good and superior to Peppers.

The layout of the resort isn't that well thought out. Our room was at the back of the resort which meant we had a long walk to the reception/restaurant. If it rains, you are in trouble as there is no covered walkway. It is also a hassle if you forget something in your room and have to go back.

There is direct access to the beach but it is not supervised and you can't go in the sea in stinger season as there are no nets. There are on the beach at Peppers.

The restaurant is very good and we had a very tasty steak for dinner.

Overall, we would recommend this hotel but think Peppers has the edge (if you don't mind being restricted to lounging in the shade)

Loved the pool

by TripAdvisor Member amsam

One of the nicest resorts that i have ever stayed at. The rooms are very large and extremely well appointed. The ground floor apartments on the pool lagoon have direct swim out landings to the pool lagoon with your own deck chairs and lounges. The Spa baths are very generous for two persons and the bathrooms are oversized, showers are a bit small in comparison.
The only drawback was the pool bar. The pool bar food menu was very ordinary and not well thought of for pool side meals. Also there is a $5 surcharge for pool or room service which i thought was disappointing considering the hotels main restaurant was nearby but not appropriate for swimming attire.
That all said the rooms come with fridges and mini / full kitchen and the local supermarket is not far away so we stocked up on all the nibblies and basic items.
Can not wait to go back. Make sure you request a ground floor swim out apartment if you want to be in your bathing gear all day.
Perfect place to do nothing!

Beautiful Grounds, Shaky Service

by TripAdvisor Member jwalkersf

The Sea Temple is without a doubt one of the most beautiful resorts I have ever seen. The rooms are beautiful, the pool is ginormous and amazing, and the setting is pure paradise. Where it seriously falters is the service. Not impressed. The front desk staff was not helpful, and the wait staff in the restaurant downright rude. We had to send back a salmon dish for being undercooked - VERY undercooked - and the waitress asked "Have you ever even HAD salmon before?"

I wanted to give this a 5 star, but just couldn't overcome the poor service and food issues. A fine example of form over function.

We are currently on a one year trip around the world. To see other places we've stayed check out our blog at www.wanderingwalkers.com

Pretty Good

by TripAdvisor Member Tan_7

Stayed at Sea Temple from 4th June - 12th June. Had in intended to go down to Palm cove on the 10th, but because of long weekend, prices didnt drop low enough for our budget. Sea Temple upgraded our room for free so we decided to stay there for the whole duration of our trip to FNQ.
From the moment we arrived it was just great. The room upgrade included a roof top spa and BBQ area, which was just as good as a swim out room I thought. Front desk staff were friendly - especially Jess!. House keeping hours were a little erratic but were always fine to come back later if it didnt suit us. Rooms are decorated very nicely and as we did just about all self catering, the kitchen had everything we needed. The shower was a little awkward. Had breakfast every day down stairs and a couple of drinks at the Island. Service was good and the breakfast had a nice variety.
The rooms are extremely sound proof, there was a wedding in the foyer area one night, but once we closed the doors to the verandah we didnt hear much at all.

Port Douglas is rather exensive for eating, it is good they have kept the franchises away, but a take away sandwich/sushi bar would be ideal for a quick lunch near the beach, rather than the mainly go-in, sit down options that exist.
Found the Sunday market to be great!
The Daintree river cruise operator with the solar powered boat and 'croc cam' (sorry, cant remember the name, but it's the only solar powered operator) was a highlight.
Husband was disappointed with the fishing tour with MV Norseman, the trip should have been cancelled as it was just too rough.

Amazing place

by TripAdvisor Member JillFriends

Me and my husband stayed for 5 nigths at the Sea Temple whilst we were on honeymoon in Oz. We booked a 2 bed, 2 bath, swim in/out apartment. The standard/quality of the apartment was brilliant, the pool was also very good with plenty of sun loungers but not to busy at that time of year. I would say if you can strech to it, pay the extra for a swim in/out apartment as it gave you more space and also brilliant for a early morning swim! All the staff we came across were very helpful and made our stay very enjoyable. we hired a car, as found this was an easier way to travel the area. we did not eat in the restaurant but ate in Port Douglas a few times and used the kitchen facilities in the aprtment the rest of the time. The rooms were cleaned on a daily basis and we had nothing to complain about, apart from having to leave such a wonderful hotel.

Good but not great!

by TripAdvisor Member MillieAustralia

Our family of 6 stayed here for 2 nights 22nd and 23rd June in a 3 bed swim out apartment. The apartment and hotel were beautiful, but overpriced and the service was not up to a standard you would expect. The kids loved the pool and the husband loved the golf! All in all very good but we have stayed in better hotels at much cheaper prices!

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 Sea Temple Resort And Spa Port Douglas

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Sea Temple Port Douglas
Sea Temple Resort Port Douglas
Sea Temple Resort & Spa Port Douglas Hotel Port Douglas

Address: Mitre St, Port Douglas, Queensland, 4871, Australia