More about Capricorn Resort Yeppoon
I had the pleasure of staying at the Rydges Capricorn Coast for four days recently.
We had a room overlooking the pool which was clean and spacious. Our two small children loved swimming in the very large pool. There were many activities available for families and all staff were friendly and helpful.
I also enjoyed playing the golf courses which were very well maintained and challenging.
One unexpected bonus of our stay was the quality of the food on offer, especially in the Japanese restaurant.
I would recommend the Resort to keen golfers, especially those with families.
Rooms need updating
While the grounds and pools are nice, our room was seriously in need of updating: peeling wallpaper, mildew on the ceiling, cigarette burns on the bath etc. It was also quite small and for $150/night I would have expected more. If you stay here, make sure you get a refurbished room.
Dirty, Mouldy and Inconvenient
Prior to booking, we took the advice of the reviews on this site and spcifically asked to be put in a renovated room and this was confirmed by a staff member on the phone. Upon arrival, we found a large hole in the curtain, mould on the curtains, lights and ceiling, cobwebs and spiders above the bed and only one stove in working order. The shower/bath was poorly fitted. Our heads touched the ceilings and we were required to bend down to shower. After complaining to a rude and sarcastic girl at reception, we were shown 2 other rooms in the same mediocre condition, none of which were renovated. Activities and Pool area was really good as advertised. Grounds were well kept. Would not recommend if you are looking for a clean, hassle free holiday.
Loved the pool!
Stayed for 3 nights (long weekend). Long list of activities, but as soon as the kids (9 & 11) saw the pool, all they wanted to do was stay in it for the rest of the day. Our room standard/decor was a bit tired, but clean nevertheless and functional. Friends had a room in different building which was more recently renovated and looked good. Staff were very friendly and helpful. If you're looking for a 5-star resort, this won't be it, but 3.5-4 stars with good-value golf and activities, and a pool that allowed me to read my book for hours!
I have stayed in many hotels, motels and hostels around the world but this "resort" was disgusting! Luckily i was only staying for the night. I would not recommend driving in at night. Especially if you have been driving for a while. There are no clear lit signs. When I got to my room there was a horrible damp smell. The bed was smelly and it had felt like nobody had been in the room for a while. The complimentary biscuits were out of date by a few months and the television wasn't working. The entry lights outside the door were not working either, I personally found the place very creepy. So much so I upped and left at 5am.
Not a resort, preferred to have slept in my car.. it was cleaner.
Seriously in need of updating
We booked this hotel based on the reviews and an advise from a travel guide. We were warned in advance... but the rooms were in pretty bad shape. This resort is definitely past its high-days. We stayed at a Rydges before and expected a similar positive experience. A couple of positive points; the staff is friendly and inviting, the swimming pool is very large and the garden is well maintained.
This resort really needs an overhaul of its rooms and the general buildings. This is overdue and not worth the money. The bathroom was very basic and it is clear that is used a lot. This is also true for the other furniture; outdated and worn-out. New furniture; bed, tv, cabinets are required as well as a major paint job in the whole facility. We feel that the location is worth the investment, because the climate, the environment and the views are great.
Breakfast was a bummer as well where only the very basic things were available in a exhausted atmosphere. The coffee machine was empty – it tapped only hot water to make instant coffee. When we asked for ‘real’ coffee (a long black and a cappuccino), we were prompted to pay an extra AU $ 8 ! on top of the AU $ 40 for this very, very basic breakfast.
It is a good place to be for families with kids, because there is a lot of entertainment and a good pool, but don’t expect anything more than a basic 3-star resort.
Was a bit concerned after reading reviews ,as to what our room would be like.
Many guests said the resort was looking tired.
Son in law had attended a conference there and suggested we still take the risk.
I wrote irect to manager ,as I had noted he does read the reviews submitted.
I explained my concern and as it was a special trip,requested we get a nice room.
To my delight the managers,P.R. girl rang reassuring me we would be given a nice sea view room.
Our room was nice ,could find no fault with it,the sea view from balcony peaceful.
We were also delighted to recieve a complimentary bottle of champange,
Day two,the lass rang to check that we were settled and happy.
The spacious lawns and pools were supurb.
It was school holidays and lots of kids,great activities etc.
Several conferences were being held also,felt sorry for the hard working staff,setting up and dismantling all the venues outdoors etc.
We had good views of all the happenings.
Loud music at night,enjoyed the first night,but 2nd night head banging music,too old for that.
Enjoyed the wedding views from our room.
While the resort is nice,I feel it is not for older people we are in our 70's and too much uneven walking from eating venues back
to our room.
As we weren't into the pool scene or the many other activities that fitter younger people enjoy.
I feel it would have been good if some of the kids activities had been geared to older peopl,the movies outdoors,also bingo.
For the young,energetic,and those with kids you could not pick a better place.
There were long waits at the coffee shop at times 45 minutes for a bowl of wedges.
I would advise those who have early morning flights stay the last night in rockhampton as sometimes the shuttle bus can cut it fine as the airlines are strict with close of times.
The staff were all great,we had a nice restful time,we appreciated the upgrade and say thank you
A Place to Stay
We went to this resort as part conference and part holiday. We took our 2 teenagers with us also.
Our room was in the Royal Palms, overlooking the magnificent pool area from our balcony.
The room was in a very clean condition, everything worked as it should. The resort can definately do with some renovation in the decoration and furniture but this in no way took away from the great time we had.
The kids thouroughly enjoyed the activities and the pool and the beach was just magical.
We ate breakfast most days in the billabong restuarant. As our kids are older than 13, we paid $24.50 each for a full buffet breakfast. A bit expensive for a long stay but the food on offer was great.
The food supplied for the conference was plentiful and tasty, the staff sure worked hard to get everything set up.
The staff were at all times friendly and helpful.
I can highly recommend a beauty treatment at Aracuria, beautiful staff and atmosphere, perfect way to relax and unwind as a special treat.
A very handy addition for families is the laundry facilities, although they are situated at Aracuria. You do need to purchase some laundry powder from the resort store, but at a $1 per load, you can't beat that.
All in all a wonderful break away, depending on how high your expectations, I would recommend this as a place to stay.
Overpriced - 3 star facilities and 2 star service
Having paid almost $300 a night for the room it came as quite a shock that they were so small and poorly furnished with a distinct unpleasant odor and balcony furniture so inadeqate. Rooms were poorly serviced and often done very late in the day. Food choices very limited for a resort so far away from other restaurants and shopping facilities. Ground and pool area well maintained and a lot of fun for kids. Kids Club excellent. Camel and pony rides well priced and a lot of fun. Appeared to be more geared to the convention and functions market than a 5 star holiday resort. Conversations between staff often took priority over serving customers.