Value Score Great Value!
Good For Business
Great hotel but not in CBD.
We looked for a hotel in the CBD as we did not want to drive while we were in Melbourne and thought that the CBD was the best option. A travel agent (will not tell you who) suggested this hotel and then we booked it through Qantas holidays.
It was not within the CBD (actually it is several tram stops out of the CBD.) however the hotel was good. It is as it suggests suites and the kitchen is fully equipped and ready to use. We were able to prepare breakfast daily in the unit and save the costs of eating out.
There is a multipule selection of trams so you are not waiting for a tram for very long - - hte reception staff are very helpful in regard to this.
the room was adequate, and clean and the linen changed daily - - housekeeping were unobtusive and did their jobs very well.
Reception were friendly and helpful and assisted us when we requested information (trams, timetables, around Melbourne information etc.)
However, we did have a complaint about the fridge freezing the contents and it took maintenance more than a day to deal with this and even then it was when I complained about it on the second day. - - they eventually changed the fridge.
This hotel was good value for money and I would stay there again.
Unique Quality: Good resturant on the ground floor open for Breakfast, lunch and Dinner most days.
More than adequate facilities in the room.
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