Heartland Hotel Auckland Airport

3.5 out of 5 stars3.5 Stars

14 Airpark Drive, Airport Oaks, Mangere, 2022, New Zealand
Heartland Hotel Auckland Airport
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88%

Satisfaction Very Good
Excellent
22%
114
Very Good
48%
250
Average
18%
94
Poor
6%
33
Terrible
4%
23

Value Score Poor Value

Costs 33% more than similarly rated 3.5 star hotels

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Good For Couples
  • Families73
  • Couples79
  • Solo77
  • Business69

More about Ventura Inn & Suites Auckland Airport

Recommended Auckland Airport Hotel

by axelebert about Ventura Inn & Suites Auckland Airport

Good value, friendly staff, free shuttle to/from Auckland airport, free Internet in lobby. All you need for a stopover.

Great airport stopover hotel!

by TripAdvisor Member tingasiki

We spent the last night before returning home to Japan at the Airport Ventura which I had booked after the glowing reports on Trip Advisor. We had spent the previous night at the Rotorua Ventura which was very good, but if anything, this was even better.

It's all true: easy and quick pick-up from the airport, and five minutes later you're at reception. Great room (we had a Deluxe Studio), really good size bathroom too, and a five minute walk away there's a pub where everyone seems to hang out. We had a good meal there and even live music.

If anything, the hotel staff were a bit too efficient: we got not one but two wake-up calls and then three reminders to make the 7am shuttle to the airport on time.

The breakfast starts at 5.30am and is really all you need.

I would definitely stay there again.

Hated It--Not Worth It

by TripAdvisor Member Ellen046

We stayed at the Ventura on our last night in New Zealand. We arrived from Napier by air and waited over 30 minutes for pick-up (despite having called and said "we're here!"). Apparently the shuttle bus only runs every half hour. When the shuttle bus finally came, it was much too small for the amount of travellers who were waiting to be picked up. The driver assured us that he would be back "in five minutes" to pick up the rest of us, but no, he didn't show up again until the next scheduled time (one-half hour later). (So why did he tell us he'd be back in 5 minutes? grr ....) So for an airport hotel which is "5 minutes from the airport," it took us well over an hour to get there! Several passengers ended up bypassing their "free" shuttle because they simply couldn't wait any longer--they needed to be up at back at the airport at 5:00 a.m. and needed to check in. We ended up sending two of our family by taxi with the bags to get checked in and the rest of us caught up to them some 30 minutes later. Only stay here if you are ready to shell out more NZ dollars for a taxi because you simply cannot rely on the shuttle! Until they get a larger shuttle or a more efficient schedule for the busier times, I'd look elsewhere (we watched a lot of shuttles come and go in all that time we were waiting for ours .....).

The room was okay; it met our needs (sleep) but was by no means anything special. Nor was the breakfast--cereal, toast, coffee, etc. Adequate but that's about it.

As a last night in New Zealand, it certainly left a bad taste in my mouth.

Very good value and accommodations

by TripAdvisor Member mimiko

We booked a room for 2 nights. Our flight to Auckland arrived at 6 am, and we picked up our rental car and headed to the Ventura Inn. We had booked a room for the previous night so we could have somewhere to clean up and nap before heading into the city. The clerk was very welcoming (even though we had shown up on the "no show" list for the previous evening) and told us to be sure to have the complimentary breakfast to which we were entitled. We'd been upgraded to a 2-room suite. The room was basic, but clean and comfortable. Breakfast was fine--and it was nice to be able to stay there and eat, as the hotel is located in an industrial park area. They even have a computer with free Internet access.

Great airport stopover!!

by TripAdvisor Member AFC1903uschico

We stayed here for our last night in NZ before flying home from Auckland. We booked after seeing the good reviews on the tripadvisor site! We arrived at Auckland airport from Queenstown and contacted the hotel via the free phone in the arrivals hall (beside all the signs advertising accommodation in auckland!) and the free shuttle picked us up. We did have to wait maybe 15 mins for the bus to arrive but it was no problem - the receptionist explained this to us when we called. Our room was great - clean and very spacious. We had paid a little extra for a room with a spa bath - not sure if it was worth it but it was only a few quid extra and it was nice to relax before the long flight home! Despite being in an industrial estate, there were a couple of places you could walk to for a meal at night so we didn't starve! The free continental style buffet breakfast was fine - toast, cereal, muffins, pastries, fruit, tea, coffee and juice. Whilst checking in we were asked if we wanted to arrange our shuttle back to the airport the next morning which we did - picked up on time so no problems here either!

Simply due to the location I wouldnt recommend staying here on holiday for any length of time - but as a stopover before or after flying into or out of Auckland it's ideal!!

Nice, handy and good value

by TripAdvisor Member Dustys_Mum

This property was really handy as it's quite close to Auckland International as we had a really early morning flight. The other great thing is that you can park your car there for up to a week -which for us neutralised the cost of the night's stay compared to paying for parking at the Airport!

The room was clean and the spa was nice if a bit basic. My only criticism would be there is no restuarant on-site and and the hotel is in an industrial area which you need to walk though to get a meal. I was concerned about traffic noise but this didn't seem to be a problem.

Overall, a nice airport hotel that fitted the need and would stay there again. It certainly compares well with it's competition in the airport area as it's quite new and reasonably priced.

Perfect Airport Stopover

by TripAdvisor Member cheddyanne

Stayed at the Ventura on our way out of Auckland. Booked directly with the hotel at a great rate as included free shuttle to airport and c/breakfast in the morning. This included cereals, juice, cakes, toast and jams, juice, coffee and yoghurt. A great deal.
The room itself was modern, spacious, clean with large balcony and a queen and single bed. Although no restauranct, we walked to the Toby Jug pub for dinner, great meals for $18 to $24.
All the staff we very helpfull and friendly. As a matter of fact, found New Zealanders to be extremely friendly, great whilst on holidays.

Perfect for an overnight stopover.

by TripAdvisor Member TEAM-GEE

Ventura suites couldn't be a better place to stay when flying in and out of auckland airport ( we stayed here at both ends of international flights).

Front reception staff are super friendly and very helpful.
Shuttle from airport very convenient, free, efficient and clean.
Rooms are basic (i.e not 5 star hotel -we didn't expect that anyway- but clean and quiet (what one needs after a flight). I would be happy to find this sort of accomodation with all the extra's at other locations.
Location to airport excellent.
Rooms spacious enough and have nice baths (our two did anyway). Frangipani bathfoam lovely.
Car parking for our ten day trip away was free and seemed to be very secure.
Breakfast provided in the cost of room and was good - continental only but a real bonus.
Pool and spa looked nice..but we didn't use as pushed for time.

In summary highly recommend this as an accomodation option for travellers. Can't fault it at all. Great value!! A+++++

Superb deal......... well done Ventura Boys

by TripAdvisor Member RobbiegEssex

This is as good access to AKL airport as you are going to get. Very comfortable and quiet room with all necessary services. Staff very helpful. Good continental breakfast included as is the parking and transfer to the airport. Excellent deal.

Shame On You Ventura Inn

by TripAdvisor Member stardusta

I have not stayed at this Venue. I drove here to view accommodation for a 3 week visit for 3 adults. I have a mobility card and was extremely disappointed on arrival to find that Ventura Inn had their company vehicles and trailor parked in the Mobility car parks to the left of the main entrance. No mobility cards were displayed. I spoke to the receptionist at the front desk who did not do anything about my complaint.... nor did she seem to care. Shame On You Ventura Inn

Comments

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 Heartland Hotel Auckland Airport

We've found that other people looking for this hotel also know it by these names:

Ventura Hotel Airport
Ventura Hotel Mangere

Address: 14 Airpark Drive, Airport Oaks, Mangere, 2022, New Zealand