I did not get the opportunity to stay as a guest of the hotel, but we did spend some time in the hotel. It was a very nice location, and was easily within walking distance of the Viaduct Basin and other downtown attractions. The bar was in a nice place, with a great view, but was not really worth much else. I am sure you could get a good price here though, so I would definitely recommend it as a possible location to lay your head.
Mercure Hotel Auckland: Right in the heart of Downtown
Satisfaction:
Updated By pedroswift on May 23, 2009
We chose to stay at Mercure, Customs Street to avail ourselves of the special accommodation rates as well as the fact that it is located close to the transport hub of the city and is only a short walk from the harbour-side areas that would be the focus of our visit. We were more than happy with the standard of room supplied. Bed was big and comfortable. Airconditioning was just right. Double glazing keep the city noise at bay. Bathroom was very spic with all the usual amenities including hairdryer. Linen was changed daily. Security was good with free use of double keyed deposit boxes at reception in which we stowed passports etc. The restaurant on the top floor, Vertigo was a great place for evening dining and the bar, open from 11am, was a great place for a relaxing drink with a view both day and night. The staff at reception was very attentive. Would not hesitate to recommend the Hotel.
For us, the Mercure was about location - location. We had an easy walk to the harbour front and the transport Centre next door provided information on all of the options available to convey oneself around Auckland City.
We stayed at the Mercure Hotel Auckland for a couple of nights upon our arrival to New Zealand. This hotel was the most expensive accomodation we paid for during our trip, and we found it not worth the money despite the very central location and the room view (our room was at the 7th floor, overlooking the harbour). We really got the impression that the hotel was not clean at all, from our room, to the bathroom, to the elevators and the common areas (hall, corridors...). We would have accapted this from a low cost hotel, not from such an expensive one! The staff were anywhere very friendly.
