Rydges - good location
by easterntrekker about Rydges Auckland
This is a pretty good choice for a 3 star hotel in Auckland . It's a great location and the staff are very friendly and helpful with booking tours etc. The rooms are smallish but clean and have a mini bar and fridge and ironing board. There's a restuarant and bar too.
Nice place to stay.
by TripAdvisor Member LegoMum
My family and I recently stayed here for 3 nights over the Easter break and we really had a nice experience with the Rydges. We stayed in deluxe rooms and I have no complaints about them. They were very clean and the beds were very comfortable. The Rydges has recently been refurbished and I think this makes a big difference to your stay. There wasn't any musty hotel smell that you find in older hotels. The check in staff were very professional and friendly. We enjoyed the breakfast buffet. I think it may be a good idea if the staff seat the guests, rather than telling people to sit anywhere. We were a group of six and we had to wait for a table to be set up because all of the tables were taken and in some cases a table that is normally meant for 4 people, was being occupied by 2. I would still come back to the Rydges, Auckland.
stylish
by TripAdvisor Member sjkinger
Only stayed there a night but the room was clean and contemporary. Didn't spend much time in the hotel but staff were helpful and the hotel is central. However, I did have one of the recently refurbished rooms. Very nice all the same!
Customer service does not exist in this place
by TripAdvisor Member Papamoa
Rooms are fine, clean, fresh decor, but the service is appalling. Personality and a friendly attitude must be left at the door when the front desk staff sign on.
I accidentally left a suit on a previous visit. This was thrown (not folded) in a bag and delivered to me on the subsequent stay. Why not leave it on a hangar! It looked like it had been through a wringer! No apology? The room was not refreshed/serviced during a two night stay. A room attendent who passed by and was asked about this just shrugged her shoulders and walked on. On both occassions the first bill did not match the internet offer and had to be amended. I joined this chain's Priority Guest scheme but if this is what they call priority service they haven't yet figured it out.
Highly unlikely to return to this place again.
Very Nice and Good Location
by TripAdvisor Member fresnoflashFresno_CA
My wife and adult daughter and I stayed at the Rydges for two nights. The hotel and furnishings are all relatively new and modern and clean. It is located near the Sky Tower where you can pick up the tourist tram that takes you to all of the major attractions and is a reasonable walk down to the waterfront area. We had an extra person in the room and they had failed to bring the necessary extra towels, etc. to accomodate that. We called and that was taken care of promptly and did not happen the next day. I would stay there again. I would not rate it as "excellent" only because it, like most modern hotels, lacks the "charm" of a really top rate older place.
Forum Posts
Rydges Auckland
by Lozbelle
Ok, after a bit of investigation, we think we're going to stay at the Rydges Auckland. Is this a good choice? It's a bit more expensive than the New President but it seems to be more worthwhile...
Re: Rydges Auckland
by TravelSanta
I think you'll be happy with Rydges.
My favorite is still the Ascott Metropolis...