The Langham has the best service of any place I have stayed at in Auckland. It is an older hotel and the rooms are on the small side but they are well appointed and do have nice furniture and good beds. A previous visit had me on the Executive floor which came with wide screen TV and antique furniture. Normally it's the lower floors and they are nicely set up too. Only small complaint is that in many rooms the bed is two singles zipped together to make up a King size bed!
The hotel is located near the start of K' Rd on Symonds St so is close to Queen street and the main shopping area of down town Auckland.
There are always several people out front ready to hep with luggage, find you a taxi or assist in giving directions.
The gym here is very good and nothing ever seems to be a problem - even at 10.45pm when one finds that he has no toothpaste...... 5mins after a call to the front desk a toothcare kit was delivered!! In room bottled water is delivered each evening and I get fruit waiting for me on arrival (inside the room!). The bathroom has a full compliment of items from loofa to sewing kit if you are caught short.