Princes Gate Hotel Rotorua

3.5 out of 5 stars3.5 Stars

1057 Arawa Street, Rotorua, North Island, 9999, New Zealand

5 Reviews

Princes Gate Hotel
Enter dates for best prices
Compare best prices from top travel partners Travelocity


Satisfaction Very Good
Very Good

Value Score Poor Value

Costs 45% more than similarly rated 3.5 star hotels

Show Prices

Good For Business
  • Families57
  • Couples70
  • Solo53
  • Business82
  • Awful Stay to say the least


    We did not get the room we had booked for either and we could not be moved. We definately did not like the owners, they should watch what they do people can now video or voice record on cellphones and it would be an embarrasment for Elizabeth Marvelly to say the least to have parents like that, we did not like the way Brett Marvelly was speaking to a staff member it was not right and I felt like telling him so, my recordings might come in handy one day as they have a bad reputation in Rotorua so I heard over a breakfast sitting. Don't go there.

    Unique Quality: NONE

  • Definatley NOT 5 Stars


    Location is fantastic but the hotel is not, it was short staffed and everything seemed randomly unorganised, the food was great but the service was not. Our room was downstairs dark awful barely enough room to swing a cat, reception staff were too cocky. The wireless internet was pathethic for 2011. We have stayed in various high class 5 star hotels and this is definately not that, the sewing machines should go to a second hand shop it was cheap cluttering the lounge with junk, I would not recommend or go back when in Rotorua

    Unique Quality: none only location

  • Nothing Spectacular


    For the price we paid it was over the top. A small suite with old frilly curtains draped over the bedhead and a frilly shower curtain did not make it 5 stars in our view. Nothing was classey 5 star as expected. Outdated bathroom suite and the room was so hot in fact it was uncomfortable and we did not have a good nights sleep. We have stayed in many 5 star hotels and this is incomparable and not up to scratch. The owner would have done more justice to his hotel cleaning the staircase than having a silly artifical conversation with us over the breakfast period. The reception floor was also dirty. The hotel is nicely located but it would have been a smoother break had we stayed elsewhere.

  • Not 5 Stars


    I could not work out where the 5 Stars come in. So many areas need doing up. I didn't like being forced upon with a notice to try and get me to write a good review on the internet because the lady Sue said they get many bad reviews. I wouldnt go back even though the location is excellent.

    Unique Quality: pool too small

    Directions: location good

  • hivaoa1's Profile Photo

    very close to the museum and info center/bus stop


    well, it was raining and I had just met Kiwi and didn't wanna bother to look around too much and save a few euros, so i opted for this, it was expensive for NZ standards but actually cheapish for european standards (due to the euro), so I decided to overnight here for 1 night.
    it was very comfortable and people at the hotel were very kind and helpful

    Unique Quality: very close to the bus stop (i arrived there with naked bus from auckland) info center and museum/lake

    Directions: very close to the bus stop (i arrived there with naked bus from auckland) info center and museum/lake

Comments (1)

  • Jun 4, 2013 at 2:33 AM

    Overpriced and grotty!!!
    Great location, nice pools and nice charachter building but the positives stop there. This place is a rip off, our rooms were dirty and falling apart, door handles falling off, frayed bathmats etc. The water in the shower was only luke warm for the first two days, nothing was done when I first complained and by the time something was done (by an apologetic man - he did try his best) it took ages for the water to heat up so we only had hot showers on our last morning - in winter!!!
    We stayed in the apartments, when I complained about how grotty they were I was told that only the hotel was five star and that the apartments were due an overhaul- but the rate was expensive so even if it wasn't five star it still should have been a lot better.
    I was really disappointed as I thought that I had booked somewhere with a touch of luxury - not a place of lower standard than we live in day to day.

    • kiwi's Profile Photo
      Jun 4, 2013 at 2:38 AM

      Hey Karen, welcome to VT. You may like to write a review rather than just a comment here, and then your review will be seen by people. Hope you do that.

Popular Hotels in Rotorua

Silver Fern Resort Rotorua

1 Review

326 Fenton St, Rotorua

Show Prices

Malfroy Motor Lodge

2 Reviews

51 Malfroy Road, Victoria, Rotorua

Show Prices

Capri Court Motor Inn

1 Review

290 Fenton Street, Rotorua

Show Prices

Emerald Spa Resort

2 Reviews

286 Fenton Street, Rotorua

Show Prices

View all Rotorua hotels

View all Rotorua hotels

Latest Rotorua hotel reviews

Ventura Inn and Suites Rotorua
129 Reviews & Opinions
Latest: May 10, 2014
Heywoods Motor Lodge Rotorua
256 Reviews & Opinions
Latest: Jul 3, 2014
Kingsgate Hotel Rotorua
179 Reviews & Opinions
Latest: Jun 13, 2014
Wyndham Rotorua
56 Reviews & Opinions
Latest: Jun 6, 2014
Duxton Hotel Okawa Bay Rotorua
48 Reviews & Opinions
Latest: Nov 5, 2012
Arista of Rotorua
353 Reviews & Opinions
Latest: Jul 7, 2014
Novotel Royal Lakeside Rotorua
925 Reviews & Opinions
Latest: Jul 6, 2014
Emerald Spa Resort
171 Reviews & Opinions
Latest: Jul 4, 2014
Distinction Rotorua Hotel & Conference Centre
151 Reviews & Opinions
Latest: Jun 17, 2014
Devonwood Manor Hotel
40 Reviews & Opinions
Latest: Jun 20, 2014
Silver Fern Resort Rotorua
481 Reviews & Opinions
Latest: Jul 4, 2014
Malfroy Motor Lodge
368 Reviews & Opinions
Latest: Jul 8, 2014
Malones Motel
24 Reviews & Opinions
Latest: May 20, 2014
Brylin Motel Rotorua
44 Reviews & Opinions
Latest: Jun 16, 2014

 Princes Gate Hotel Rotorua

We've found that other people looking for this hotel also know it by these names:

Princes Gate Rotorua
Hotel Princes Gate

Address: 1057 Arawa Street, Rotorua, North Island, 9999, New Zealand