Alpine Lodge Backpackers

13 Gorge Rd.,, Queenstown, New Zealand
#30
Rank 30 of 117 hotels
in Queenstown
Terrible (1.0 out of 5.0) 2 reviews
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So bad we had to leave

Terrible (1.0 of 5.0 stars)
by written on April 2, 2013

We booked this place after seeing all of the positive reviews on tripadvisor. Big mistake. If only we had seen the review here. We arrived around 5pm and opened the door to see an empty reception that was filthy and stank of cooked food... sitting on the right was a man with no trousers rubbing his thigh? A message at the desk said that Taff (the owner?) Would be back at 5.30pm. WTF? The thigh guy had already been waiting there for an hour. We walked into the back room to see various bodies lying around. After a while we worked out that Taff often went up to his house for a couple of hours. OK, so there was an emergency number to call (with a $20 fine if it wasn't an emergency!), but it can't be normal (let alone legal?) to have people paying to stay in your hostel without anyone there. The fact the place stank and was filthy gave no reason to suggest management cared, let alone would be capable of dealing with an emergency like a fire. We never met Taff. We waited until 5.45 to cancel our previously booked room, and ended up going to one of the multitude of other hostels / motels / hotels to stay in this beautiful town. I don't know if this hostel has changed hands, but the positive TA reviews make no sense to us. The place is a disgrace - the only low point of an amazing journey here in NZ. AVOID AVOID AVOID.

Unique Quality: Dirty. Smelly. No service.

Directions: If the door is open, you might be able to smell it.

Worst Hostel ever

Terrible (1.0 of 5.0 stars)
by written on July 11, 2012

This hostel, seems nice from the outside, but the staff is so terrible thad makes everything else bad. We are a couple from argentina and we were treated like ***. I hardly recommend everyone never to visit this hostel. The guy at the front desk, a medium size guy with curly hair, treat visitors as thieves, saying that they are in private property and he`ll call the policy if they don`t leave the hostel. You can imagen how horrible thad was. There are a lot of nice hostels in Queenstown, so leave this one out of your list.

Unique Quality: Worst Hostel ever the staff treats people like ***,

Nearby Alpine Lodge Backpackers

Amenities at Alpine Lodge Backpackers

  • Free Parking
  • Free High Speed Internet
  • Kitchenette

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