More about Sugar Cane Club Hotel & Spa
Sweet time at the Sugar Cane Club
We have just come back from 2 weeks at the Sugar Cane Club and can honestly say this was probably the best holiday we have ever had. Not only was the hotel set in wonderful surroundings, peaceful and tranquil, but the accomodation was clean and comfortable having been recently refurbished to a high standard.
The food was exquisite, whilst we were 'all inclusive' this was no queued buffet of overcooked tureens but full 'a la carte' and waitress service, the sample menu on their website isn't a lie it really is representational!
Above all what made our holiday was the friendliness of both the staff and the management, particularly Roddy the General Manager who made a personal effort to ensure that all the guests had a great time.
A previous review mentions the remoteness of the hotel from the beach and 'civilisation'. This is true but during the day the hotel runs a frequent shuttle service and the staff are always willing to drop you off in town and collect you as well so this never seems a problem, in fact we liked being hidden away at our private spa! After hours you do need to get a cab in and out but these are cheap on the island so it really isn't an issue.
Spa facilities, treatments and service were good and the squash court provided a few moments of activicty away from languishing at the side of the wonderful pool.
In fact there was very little to find fault with at all and too much to praise.
If you want a big corporate hotel complex holiday then the Sugar Cane Club isn't for you if, on the other hand, you want quiet peaceful serenity (it's adults only), in a family run environment with the option of going wild occasionally 'off campus' then this is the place!
We can't wait to go back, in fact on second thoughts don't go there it's horrid, you go somewhere else and leave our holiday idyll to us!!!
The place is superb! Book it!
We have just returned from a truly wonderful 10 days at the Sugar Cane Club, booked at the last minute through Kuoni when our trip to Thailand had to be cancelled due to the airport closure there. After extensive research we selected the SCC almost entirely because of the great reviews on tripadvisor.com. We struggled to believe that they could all really be true, as it was (and still is) exceptional value for money. Any doubts we had were quickly dispelled, and we can whole-heartedly vouch for all the great reviews posted here for the SCC since its refurbishment and re-opening in February 2008 (the earlier reviews refer to a different management team and a pre-renovation hotel).
The key is obviously the staff they employ – they really go the extra mile to make sure that you enjoy your stay. They are all so relaxed and friendly. Many of them have been with the company for many years, working at the hotel that the owners have now sold off – the Sandridge. Roy, Ryan and Grantley are simply the best bartenders we have ever come across - true stars! The rest of the staff – from the kitchen staff to the groundsmen – is similarly so very helpful and dedicated. Also, the hotel has matured since the hotel’s own photos were taken – the lawns are now perfect and the flowers and plants blooming to perfection – truly lovely surroundings.
There is no point repeating the earlier reviews. If you really must be by a beach then this hotel is not for you. However the tranquillity of its hillside location, the lack of screaming pool-kids, the flexibility of the accommodation and the great atmosphere all contribute to make this place a winner. It is really quiet at the moment, but this can only be because the word hasn’t got around yet.
Oh yes, the green monkeys do exist - check my photos! Almost every morning between 7am and 8am they turned up for their free helping of ripe bananas! Yes, funnily enough that does help to attract them!
Our heartfelt thanks to Roddy Weatherhead and his exceptional team for what turned out to be one of the most memorable holidays we have ever had.
Peter & Aliki
Barnet, London, England
The best holiday we have ever had. Alan & Glynis
We have just had a fantastic 2 weeks at the Sugar Cane Club. This was our first visit to Barbados, and we could'nt have picked a better place to stay.From the moment we arrived, we felt relaxed and looked after.Our suite was lovely, with a view othe sea, and the beautiful well tended grounds.The food was of five star quality, and it was so nice to be served at every meal, rather than trawling round a buffet as we have in other hotels. Every member of staff from the groundsmen to management always had a smile for us and time to chat, nothing was too much trouble. Roddy the manager, went out of his way to make sure that everyone had a good time, even arranging a boat trip to the final day of the Crop Over Carnival, an experience that we will always remember. The weekly Glass Bottom Boat trip was also great. We got to swim with the turtles at our first stop, and then the "The General" who piloted the boat, took us to another location to swim with beautiful coloured fishes, while he fed them bread. It was like being in the middle of a fish tank with a feeding frenzy going on, quite an experience.To sum things up, if you want a relaxing holiday, in stunning surroundings, being looked after by a friendly dedicated staff, the Sugar Cane is the place to go.The people that we met in those two weeks, were another reason why we enjoyed it so much, there were only about 16 of us in residence at the time, and we all got on really well, so much so, that we likened it to staying in a private villa with our friends. I cannot finish without mentioning the names of some of the staff who contributed to our time at the Sugar Cane: Roy and Ryan, who were always on hand when I fancied a cocktail or two, or when hubbys rum and coke needed refreshing. Grantley, Thomas, and Sascha who made sure we never went hungry. Natasha & Barbara who gave my husband and I a brilliant massage. ( The first Ive ever persuaded him to have) and last but not least Roddy and Larissa for treating us like friends not guests. We will see you again.
We have just returned from our third visit to the Sugar Cane Club. We enjoyed it in the past, accepting that it was a bit tired round the edges as we favoured the quieter location and the almost constant refreshing breeze the hillside location offered.
We were very disappointed that it disappeared from Kuoni's website for a while and delighted when it re-appeared this year. When we had a look at the very helpful SCC website we were impressed by the changes, especially the introduction of a spa. However, nothing prepared us for the hotel we stayed at.
The management has cleverly integrated all that was good about the old SCC with all the exceptional changes they have introduced. Each room is a small but comfortable and well equipped "apartment", with a sitting room, well stocked kitchen, bathroom with shower and a very comfortable bedroom with much needed and appreciated air conditioning. The rooms are cleaned everyday by a very helpful and cheery group of ladies.
The grounds are exceptionally beautiful without looking false, and are maintained by a friendly bunch of chaps who will happily answer any questions on the various flowers and trees.
The restaurant is very good and we were able to link into a very reasonable all-inclusive deal for the first couple of days and then were able to opt out to do our own thing. This is a splendid idea and meant that those first few days of the holiday were completely stress free and we could wind down slowly and when we were ready to explore and eat out we were under no obligation.
The spa is just simply out of this world. Natasha and Barbara were just superb! I have been to a lot of spas world-wide and this has got to be one of the top because of the way that Natasha and Barbara make you feel as though you are the only client in the place. The treatments as fantastic and worth every penny! We arrived feeling like a train wreck and by the time Natasha and Barbara had finished with us we were relaxed and glowing. My husband made use of the gym nearly every day and had the place to himself - he loved it!
The most important thing of all about the SCC is the staff. Every single person made us feel welcome and Michelle felt like a long lost friend. The staff commented on more than one occasion that it is like being part of a family working at SCC. That is exactly what it is like being a guest, and getting a welcome home. Particular thanks to Roddy and Larisa for turning what was a special place to us into an exceptional place. I only hope that we can afford to keep returning because when the secret of SCC gets out it will be difficult to get back!
Thank you all so much!
Helen and John
beautiful place with great facilities and staff
i stayed at the SugarCane Hotel and Spa in June for 10 days.
it was agreat place to stay as i needed to relax from the pressures of work. i took my mother with me.
from the moment we arrived we were made welcome. The staff went out of their way to make us welcome arranging refreshments for us as we arrived after lunch and my mother is diabetic. The hotel surroundings are beautiful and the facilities are topclass with great attention to detail. from the newly furnished appartments to the on site spa.
we took full use of the spa treatments , very relaxing.
Tthe staff are willing to take you to a nice beach next to Port Charles down the road and into Speight town.i enjoyed the food, apartment, spa, swimming pool and the company of the staff who made it a five star holiday.
im already saving to go back next year .so to the staff at sugar cane have a rum punch waiting for me!
the only thing i missed was taking pictures of the green monkeys
Fantastic relaxing break
We're a late twenties british couple who spent a fortnight at the Sugar Cane in July '08.
We had a fantistic break. First time that we'd had an all inclusive holiday, and we didn't know what to expect.
Basics first, the room was more like a small apartment with a living room / kitchinet separate to the en-suite. It also had a balcony large enough for a table and chairs Bed was comfortable, services worked perfectly, and the bed room had air conditioning. The rest of the hotel is also kept to an excellent standard, the bar is well stocked with recognisable bottles and the bar staff know who to mix them. The pool is reasonably large and cleaned every day. The grounds are very well maintained. The spa was very well appointed and staffed, the gym was small but full of top line equipment. There is also a squash court and table tennis table and a gallery. The interior (room and rest of hotel) was decorated and furnished to a high standard. In all it was considerably better than most hotels that I've stayed at, and all in the same price range.
The setting is beautiful. It is an old plantation house (hence the name) that has been extended and completely renovated. It's a couple of kilometers from the coast adjacent to a gully (ravine with forest behind. The morning after we arrived we realised we experienced the majesty of the place. We had a sea view and saw monkeys on the edge of the forest a couple of times and there was a humming bird that visited regularly.
When we wanted to go to the beach the staff would always sort a shuttle (sometimes a lift) over to the partner hotel on the coast. The other hotel (Sandridge) doesn't have guests any more as its about to be knocked down and turned into apartments. There are staff there in the day who will serve drinks and lend snorkels and kayaks and take you out on the glass bottomed boat on Fridays (all included in the all in). They can also organise any other watersports, for which you need to pay extra.
The food is all al la carte and excellent, making us suspect that they won't be offering all inclusive for very long. The evening menu changes daily and the breakfast and lunch menus are big enough to not get boring in 2 weeks. While we were staying, it fealt like they were testing out the kitchen, and if too many orders went in at the same time there was a bit of wait sometimes.
The best aspect of the Sugar Cane was the staff. Constantly helpful and friendy. During our first week we were one of only a couple of residents and spent a long time chatting to the grounds staff, bar staff, spa manager and receptionists who were all lovely and full of advice on good things to do and places to go. We met the charming owners a couple of times, and the manager and his girlfriend were extremely accomodating, taking us out on the glass bottomed boat, orgaising other trips and generally putting the icing on a wonderful holiday.
Our only gripes really were with Virgin, who to be fair, got their act together eventually. Also, the laundry wasn't working, but probably is by now. This is advertised as a 'no-children' hotel and would probably not have a massive appeal to families being away from the beach. The location is north of Speights town on the west coast which is most of the island away from the party areas around Bridgetown (about 40 minutes and US$ 40 in a taxi). There is night life in Speights and (more) in Hole Town (about 10 mins by car).
Take plenty of jungle formula mozzy spray - we ran out after a couple of days and had a good sprinkling of bites!!!
All in all, the best holiday we've ever had - total relaxation in beautiful surroundings :)
Against by best intentions I cannot keep this secret to myself. The hotel is just 1/2 mile from the beach in the quiet North of the island and not suitable for children; they would just ruin the tranquillity. The location is stunning. The staff gentle, not too attentive and this is Barbados so don't expect lightning service. If you need to relax in calm surroundings then this is for you; if not go to the South West. You will need to factor in a hire car to get the best from your visit but other guests were so content they stayed put on the all inclusive plan. We stayed on B&B and were happy to find a full kitchen stocked with all the equipment we needed to prepare full meals for ourselves. The rooms have just been completely gutted and refurbished to a very good standard. Pick a one bedroom sea view room on the upper floor (there are only two floors) and relax on a generous balcony watching the green monkeys, fireflies and humming birds. Don't expect lively entertainment and pool games here, this is a serious chill out zone. If you do have your evening meals in the restaurant the food is not cheap, (but nothing is in Barbados), you will get master chef quality. Go soon before someone gives them 5 stars and the prices to match. The manager is a gem so don't miss his weekly cocktail party. The massage in the Spa is also worth a visit. The gym has an impressive array of new equipment.
Excellent hotel with friendly staff and a great spa.
This is a great hotel - we stayed here for 11 days and had a really good time here, room only though we did eat here on a few occasions. Rooms are clean and well furnished with a galley kitchen which has everything you need to eat in for any meal and very comfy beds! The staff will do anything they can to help you out and the shuttle service to the beach takes you down to Mullins Bay which is lovely.
The spa is very good and the hotel has a lovely pool and the grounds are very well cared for and you should see Green Monkeys sometime during your stay. We hired a car which was great - be prepared for some serious map reading but a good way to explore Barbados which is beautiful and very interesting
Mangos by the Sea restaurant - Speightstown
Fishermans Pub on a Wednesday night
Siver Moon boat trip
Ostins fish market on a Friday night
Animal Flower Cave
Fabulous, friendly place with delicious food and excellent facilities
I booked a week at the Sugar Cane purely based on the quality of the reviews on this site and I was not disappointed. The hotel had all that I was looking for - including a gym and spa - and I was desperate to get away for some sunshine and relaxation. I found the hotel staff very friendly, accomodating and eager to make your stay the best experience possible, but not intrusive. The facilities were great - the hotel has recently been refurbished and the rooms were of a high standard with great kitchen facilities. The surroundings were beautiful - the hotel is not directly on the beach, but you have a clear view of the sea from most areas and have the benefit of the beautifully tended grounds. When I wanted to go to the beach, the staff were very helpful in arranging a shuttle there and back, so beach lovers should not be dissuaded. The food was fabulous - i've suggested they put even more local food on the menu following the Carribean buffet. The kit in the gym was brand new (with full air conditioning to avoid sweltering) and the spa had a great range of treatments at various prices. After a week I felt that my batteries were fully recharged and ready to tackle an English winter! Thank you to everyone for making my stay so fabulous - I look forward to returning in the future.
Have just returned from this lovely hotel having spent xmas here. Yes, take note of the most recent reviews but be warned if the hotel gets too busy i.e more than a dozen guests then the kitchen cannot cope. We had major problems with food & drink service to such an extent that we complained bitterly to the Virgin rep. An hours wait for a salad starter is too long even by Caribbean standards followed by another hour for the main course, some nights we gave up on dessert. Guests were walking out in disgust at having to wait so long that some didn't even eat at all. The waitresses were close to tears with the pressure, bar staff were expected to cover the kitchen as well as tables for drinks service. The general feeling was that it cannot survive & will resort to a B& B basis which would be a shame as the food when you got it was good. The management are trying to turn things around by doing a buffet breakfast & lunch but are both of poor quality & no variety & cold, no covers on salads or cold meats hence lots of flies! Yuk.