Doubletree Resort by Hilton Puntarenas

El Roble, (Formerly "Fiesta Resort & Casino"), Puntarenas, Province of Puntarenas, 5400, Costa Rica
(3.5 star hotel)
#2 of 29 hotels in Puntarenas
Great (4.0 out of 5.0) 2 reviews
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Beaches Jungle and Rain Forest Family Travel
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Puntarenas Visit

Good (3.0 of 5.0 stars)
by written on July 24, 2008

We just returned from Costa Rica where we had the MOST wonderful time. The Fiesta Resort is one of the best around. The food is good and the staff is courteous. I would recommend this hotel simply because it is the nicest one around this area. It is ideally located near many of the major points of interest in Costa Rica.

The best thing about our time there was the trips we took. I am so glad I read the reviews and got the number for Dimas Saravia. You can contact him at 506-663-0602 (phone), 506-396-4864 (cell), 506-663-3597 (fax), or email dimasa@racsa.co.cr I e-mailed him ahead of time and he called me as soon as we arrived in Costa Rica. We were able to take several trips with him: Poas Volcano, Punta Leona beach to snorkel, ziplining in the rain forest, feeding the wild monkeys, shopping, and dining. He was WONDERFUL and much more helpful than the booked tours offered by the hotel. We were able to go when and where WE wanted. He is the one to call if you are planning any excursions.

Unique Quality: The pools were clean and well maintained. The only problem we had was that some parents refused to follow the posted "ADULTS ONLY" sign and allowed their children to swim in the adult pool. We had to get management to ask them to leave so we could have some time with no kids around.

Unknown to us or our travel agent, the week we chose to stay at the Fiesta was the first of two weeks vacation for the children in Costa Rican schools. On Monday, the resort was PACKED with familes with MANY children and it was very noisy and crowded.

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Paradise in Costa Rica

Best (5.0 of 5.0 stars)
by written on May 30, 2005

We are a family of three adults and enjoyed the all-inclusive Fiesta Resort and Casino, located in Putarenas, Costa Rica. We flew to Costa Rica on Martinair. Upon landing, collecting our luggage, and walking through customs, we were met by our driver named Dimas who held up a large sign with neatly printed letters of our name. (Before flying to Costa Rica, we contacted the resort to arrange for a driver to pick us up at the airport.) We quickly discovered Dimas to be extremely knowledgeable, personable, and spoke good English. He had a large, comfortable air-conditioned van. On the 90 minute drive to the resort, Dimas pointed out and described various vegetation and plantations we saw from the road, such as coffee and sugarcane plantations. We drove up and down hills until we reached a guarded entrance to the Fiesta Resort. The fare Dimas requested was just a flat rate of $70, which covered all three of us, and the rate would still have been the same if we had more people in our group.

We arranged all tours, except a catamaran boat tour, through Dimas Saravia A. and we are thrilled to recommend him for transfers and tours. You can contact him at 506-663-0602 (phone), 506-396-4864 (cell), 506-663-3597 (fax), or email dimasa@racsa.co.cr We went on the Crocodile Man Tour, visited Manual Antonio national park, and visited the Arenal Volcano and Tabacon Hot Springs. All tours were amazing and worth every cent. Three reasons why we toured with Dimas rather than the tour companies at the resort: First, Dimas took us when we wanted to go, whereas the tour companies usually offer only one type of tour once per week. Second, Dimas personalized the tour and allowed us to choose where to stop and for how long, whereas the tour companies have a strict schedule to follow and travels with a larger group of people. Third, Dimas charged rates significantly lower than what the tour companies charge!!! This guy is the best because he knows the country, culture, language, makes awesome recommendations, and has super low rates!!!

Unique Quality: After checking in and arriving at our standard room, which had two full beds and one bathroom on the first floor, we were not satisfied because the room had a moldy odor and no view. We reported this to the front desk and requested another room. Immediately, we were re-located to another room, located on the third floor in a new building (our new room number was in the 800 series). Upon entering the room, we noticed that it wasn’t just a hotel room we entered, but a living room with a sofa and two arm chairs. Exploring further, we discovered two bedrooms, two bathrooms, two wet sinks, two televisions, and a dinette set. All with a view of palm tree fronds and the pool area beyond. Best of all, the suite was an upgrade at no additional charge, had cold air-conditioning, and had no moldy odor! We were impressed that the staff not only fixed the issue we brought to them, but bent over backwards to turn this into a positive experience without any hesitation. We also discovered that the staff throughout the resort speaks English well.

The resort has four restaurants: one buffet, one snack bar, and two a la carte restaurants (Italian and seafood). All restaurants had an excellent variety of delicious food and were staffed by attentive servers. Five bars, including a swim-up bar, are available and had extremely quick service.

The nightly entertainment had a different theme each night and is performed by talented dancers. We had a blast watching all the shows, which were so energetic, we wanted to get up and dance, too!

One day, we spent the day at the pool area, where staff members walked around, offering everybody fresh cut fruit. The beach is wide, long, and black sand hot enough to require sandals. Tall, long palms line the beach and the resort.

Overall, if you are going to the Fiesta Resort and Casino, you’ll have an awesome time, and as long as you have Dimas as your driver and guide, you’ll have the best of times and still have money left in your pocket!!!

Nearby Doubletree Resort by Hilton Puntarenas

Doubletree Resort by Hilton Puntarenas

We've found that other people looking for this hotel also know it by these names:

  • Hilton El Roble
  • El Roble Hilton
  • Doubletree El Roble
  • Doubletree Hotel By
  • Doubletree Resort By Hilton, Central Pacific - Costa Rica Hotel El Roble

Address: El Roble, (Formerly "Fiesta Resort & Casino"), Puntarenas, Province of Puntarenas, 5400, Costa Rica

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Amenities at Doubletree Resort by Hilton Puntarenas

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Fitness Center
  • Free Parking
  • Business Services
  • Kids Activities
  • Continental Breakfast
  • Spa
  • Suites
  • Bar / Lounge

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