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Best Western Irazu, San José
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Best Western Irazu

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Km 3 Autopista General Canas
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Best Western Irazu: BAD!!!!    Check Rates
  • Satisfaction:
  • Horible Experience

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    Best Western Irazu: Construction and smely rooms    Check Rates
  • Satisfaction:
  • I stayed at the hotel the first night and last night in Costa Rica. The first night I was giving a room on the first floor of were there was construction, not only I was not happy about that but when we entered the room it strongly stunk of mildew, I could not believe they would even use rooms in that condition especially when I had my young daughter and wife, I asked for another room and was granted one.
    The last night I was already a little upset and I asked not to be assigned a room anywhere close to the construction specially because my daughter has alergies to dust, the attendee ignored my request and once again I was giving a room on the same wing were the construction was and once again the room stunk this time not only of mildew but also of smoke, came back to the front desk and I was assigend another room on the SAME wing but on the second floor.

    I CANNOT believe that they would assigned rooms in that miserable of condition.

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    Best Western Irazu: Place to start and end your Costa Rican vacation    Check Rates
  • Satisfaction:
  • We started and ended our 3-week Costa Rican holiday with 2-night stays in Best Western Irazu. The hotel was OK, if not exceptionally clean or up-to-date. The first room was better, the second had a strange smell and the window opened to noisy street side.

    Our kids (13 and 14 years) were actually pretty impressed with the hotel, mostly due to nice gardens and pools and they also liked the Internet workstations. I must admit that it was nice to start our Costa Rican vacation in the first morning by laying in the jacuzzi pool at 5AM (after a moderate jet lag) and watching the green garden as the sun rose.

    The personnel was very helpful. Soon after the first check-in, they actually called to our room to check if we were pleased with everything.

    The breakfast was served in the adjacent Denny's, being (I guess) a typical American setting. We also had dinner there once and were not impressed with the food - the La Gallera restaurant at the opposite side of the street was much better and not higher priced for dining.

    Actually I reserved rooms in BW Irazu because they have Alamo's car rental desk there. It was very handy to use hotel's airport shuttle for free airport transfers, and get the car simply from your hotel.

    I would recommend the hotel for anyone doing the same, i.e. using BW Irazu for easy stop-over before or after flights.

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    Best Western Irazu: Not quite downtown    Check Rates
  • Satisfaction:
  • Great place to stay to visit downtown and to experience things on the eastern side of San Jose.

    Good people and professional manner.

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  • Theme: Hotel
  • Price: US$40-80    » Currency Converter
  • Comparison: more expensive than average
  • Directions: Eastern edge between Savana Park and airport area.
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    Best Western Irazu: Better than downtown but beware!    Check Rates
  • Satisfaction:
  • We were first assigned room 306, just over the busy street and lobby with buses coming and going at all hours. We were moved to a room overlooking the pool that, save the mold in the bathroom, was better, though smaller. The annoying things, however were the RIP OFF taxi drivers who have a deal with the hotel. Ask the driver to use the meter and if he refuses, confirm the price before hand. Francisco charged us 10,000 colones for a trip that was only 4,400 by meter on the return. I don't mind paying a bit extra for the convenience of having taxis available, but not double. This same driver offered a day trip for $130 to squeeze our family of five into a tiny cab. Instead, we hired a driver recommended by the bellman who brought a van, his english-speaking son, who charged a very fair $100 for a full day trip to the Poas volcano, a tour of the Doka coffee plantation, and a stop at the charming Zoo Ave.
    Breakfast at the attached Dennys was also a huge rip off. The coupon, valued at $5 got you a glass of juice, one egg or a piece of toast. A more hearty breakfast was $12.
    Finally, when my husband reported to the hotel desk that he had been approached by a prostitute, they seemed utterly uninterested, despite the large "No Prostitution" sign on the hotel.

    The pool was nice and the promised airport shuttle left promptly at the promised time. The Galleria restaurant across the street was nice although rather overpriced.

    The city itself--well, let's just say that Monrovia, Liberia in the midst of a civil war seemed more appealing.

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  • Theme: Hotel
  • Price: US$80-120    » Currency Converter
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